Reception

Recensioni per Howard Johnson Hotel&Conf Cntr by Wyndham Fullerton/Anaheim

3 out of 5

Recensioni

6,2
Valutazione di 10 - Eccellente. 437 su 2062 recensioni" "
Valutazione di 8 - Buono. 412 su 2062 recensioni" "
Valutazione di 6 - Soddisfacente. 402 su 2062 recensioni" "
Valutazione di 4 - Scarso. 364 su 2062 recensioni" "
Valutazione di 2 - Terribile. 447 su 2062 recensioni" "

6,0/10

Pulizia

7,0/10

Personale e servizio

5,8/10

Servizi

5,4/10

Condizioni e dotazioni della struttura

6,2/10

Ecosostenibilità

Recensioni

2/10 Terribile

Patricio Pedro

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Non consiglio
L'unica cosa positiva è il personale (Tiffany e Juan e quella del mattino che non so il nome), molto gentile e disponibile per risolvere i problemi. Il resto pessimo è dire poco. La stanza puzzava di fumo nonostante fosse non fumatori. Abbiamo dovuto chiedere frigo, microonde e anche le pulizie, che sono solo a richiesta. La pulizia pessima, la moquette sporca e con buchi, c'erano oggetti del precedente ospite. La colazione meno che discreta. Onestamente non ci tornerei.
Soggiorno di 3 notti a gennaio 2024
Risposta di Assistant General Manager , il giorno 9 mar 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn’t enjoy your day as much as we would have hoped for. We strive to make every guest feel at home and when we don’t achieve that type of service, we take that very serious. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.

2/10 Terribile

Mauro

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Reception non disponibile Colazione pietosa .
Soggiorno di 1 notte a gennaio 2022
Risposta di Emanuel C., Front Office Manager, il giorno 21 gen 2022
Thank you for your candid review of your recent stay at our hotel. Your feedback is invaluable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to us if you would be willing to give us a chance to turn your experience around. It would be a pleasure to personally welcome you back to our hotel.

6/10 Soddisfacente

Kenia

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Assistant General Manager , il giorno 30 apr 2024
Hello Kenia,Thank you very much for letting us know how your stay was with us, we look forwad to seeing you in the future.

8/10 Buono

Elizabeth, La Habra

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our stay was great
Soggiorno di 5 notti ad aprile 2024
Risposta di Assistant General Manager , il giorno 30 apr 2024
Hello Elizabeth,Thank you very much for letting us know your your stay was with us, we are happy to see that you enjoyed your stay with us. We strive to make every guest feel at home and its great to see our efforts being noticed

10/10 Eccellente

Scott

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great room
Soggiorno di 2 notti ad aprile 2024
Risposta di Assistant General Manager , il giorno 24 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you very much for your time and have a great day.

10/10 Eccellente

roberto orozco

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Baños nuevos muy limpios.
Soggiorno di 4 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 18 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you for your time and have a great day.

8/10 Buono

Luis

Bueno
Soggiorno di 2 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 18 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best serivce possible. Again, thank you for your time and have a great day.

8/10 Buono

Briana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was pretty good for the price and was really close to Disney!
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant General Manager , il giorno 17 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're very happy to see that you enjoyed your stay with us and we are alwaqys looking to better ourselves. Again, thank you for your time and have a great day.

6/10 Soddisfacente

Stephanie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The property lost power several times during the early evening during our stay. There were no emergency lights for way finding.
Soggiorno di 2 notti ad aprile 2024
Risposta di Assistant General Manager , il giorno 15 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're very sorry about losing power and understand how fustrating that can be. We're working on getting emegerncy matters under control, to be more prepared in the future. Again, thank you for your time and have a great day.

6/10 Soddisfacente

Michael

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad aprile 2024
Risposta di Assistant General Manager , il giorno 15 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're so sorry you didn't enjoy your stay as much as we would have hoped for. We thank you for the feed back and will do our best to improve for the futre.

8/10 Buono

Jorge

Mi è piaciuto: Pulizia e personale e servizio
Well needs some little repairs here and there but everything was fine.
Soggiorno di 2 notti ad aprile 2024
Risposta di Assistant General Manager , il giorno 15 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We understand we are a older hotel and we are working on improving our hotel within the next year or so. Again, thank you for your time and have a great day.

8/10 Buono

Erika

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean properly
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant General Manager , il giorno 13 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you for your time and have a great day

8/10 Buono

Hortencia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Assistant General Manager , il giorno 13 apr 2024
Thank you very much for taking time out of your day to let us know how your stay with us was, we're very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you very much for your time and have a great day.

6/10 Soddisfacente

Mehran

Soggiorno di 9 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 12 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're are happy to see that for the most part you enjoyed your stay with us. We take these surveys to heart and will continue to improve our service and hotel. Again, thank you for your time and have a grea day.

6/10 Soddisfacente

Omar

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Las instalaciones son demasiado viejas y por los pasillos huele muy mal
Soggiorno di 4 notti ad aprile 2024
Risposta di Assistant General Manager , il giorno 12 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry for the smell in the hallways and we will have this looked at as quickly as we can. Again, thank you very much for your time ahd have a great day.

6/10 Soddisfacente

Jun

Mi è piaciuto: Pulizia
It's aight.
Soggiorno di 2 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 9 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn't enjoy your stay as much as we would have hoped for. We are always looking for ways to improve our hotel and do hope to see you in the future. Again, thank you very much for your time and have a great day.

10/10 Eccellente

Elisabeth, aliso viejo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The staff was friendly, helpful, welcoming and very accommodating. The entrance and hall leading to the rooms is beautiful with ornate furniture, and mirrors but does not reflect the outdated worn out furnishings and decor in the rooms.
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant General Manager , il giorno 12 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you for your time and we look forward to seeing you in the future

6/10 Soddisfacente

Jimmy

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
housekeeping staff was great, but front staff and security there aren’t good. They do not come off as friendly and the hispanic security person is always looking what your doing its his job but the way he goes about it seems shady
Soggiorno di 2 notti ad aprile 2024
Risposta di Assistant General Manager , il giorno 9 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn't enjoy your stay as much as we would have hoped for. We are always looking for ways to improve our hotel and do hope to see you in the future. Again, thank you very much for your time and have a great day.

10/10 Eccellente

CARLOS NORBERTO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Muy buena propiedad costo vs lo el que ofrece.
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant General Manager , il giorno 9 apr 2024
Thank you for taking time out of your day to let us know how your stay was with us, we are very happy to see that you enjoyed your stay with us and that our team gave you the best service possible. Again, thank you for your time and we hope to see you in the future.

4/10 Scarso

Amy

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Rooms were not what i expected and the pool was not open due to renovation so that was a bummer.
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant General Manager , il giorno 9 apr 2024
Thank you for taking time out of your day to let us know how your stay was with us, we are very sorry you didn't enjoy your stay as much as we would have hoped for. We thank you for this feedback and will use this to better our hotel in the future. Again, thank you for your time and have a great day.

10/10 Eccellente

cyntrail

Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant General Manager , il giorno 27 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very happy you enjoyed your stay with us. Again, thank you for your time and have a great day.

2/10 Terribile

Tatyana

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The area around the hotel is nice but the hotel itself is among the
Soggiorno di 2 notti ad aprile 2024
Risposta di Assistant General Manager , il giorno 9 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn't enjoy your stay as much as we would have hoped for. We are always looking for ways to improve our hotel and do hope to see you in the future. Again, thank you very much for your time and have a great day.

10/10 Eccellente

Raiders

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very quiet and safe employee are very kind
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant General Manager , il giorno 6 apr 2024
Thank you very much for taking time out of your day to let us know how your day was with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you very much for your time and have a great day.

2/10 Terribile

Alberto

Soggiorno di 2 notti ad aprile 2024
Risposta di Assistant General Manager , il giorno 26 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry to hear that you didn't enjoy your stay as much as we would have hoped for. We are always looking to improve our hotel and staff. Again, thank you for your time and have a great day.

2/10 Terribile

Bryan

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I rented these rooms for a trip to Disney land with the grandkids and family. Reserved and paid for my room 2 months in advance. I wasn’t aware the pool was closed. The hallway smelled like shrimp top ramen. No microwave or refrigerator in your room.
Soggiorno di 4 notti ad aprile 2024
Risposta di Assistant General Manager , il giorno 6 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry you didn't enjoy your stay as much as we would have hoped for. We are always looking for ways to improve our service and hotel, we will take these concerns and make sure they are handled as quickly as we can. Again, thank you for your time and have a great day.

8/10 Buono

shetty RAVI

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is located very near to Disney land. I was interested to visit the Universal studios, Santa monica beach and disney. For Universal studios and beaches, I don’t recommend this location. However, the rooms are nice, service is good and location is good depending on what you want to cover. But the wifi is very bad. That is the main complaint I have. Otherwise, overall a good place stayand spend time in LA.
Soggiorno di 5 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 6 apr 2024
Thank you very much for taking time out of your day to let us know how your day was with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you very much for your time and have a great day.

8/10 Buono

Cristal

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I love the property. I been coming here for a seceral years now and although it's old. I have no complaints about anything in the property. Never had any issues at all, but this last time I was annoyed because the housekeeping was overly rude and being nosey looking inside my room when my husband was still changing and packing his stuff up. Totally not professional even after they knocked and I told them I was doing late check out she was just standing there making faces.
Soggiorno di 2 notti ad aprile 2024
Risposta di Assistant General Manager , il giorno 6 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are happy to see that for the most part you did enoy your stay with us. We will address the issues you did have with the proper departments as well. Again, thank you very much for your help and have a great day.

6/10 Soddisfacente

Enrique

Viaggio con famiglia e bambini piccoli
Great customer services manager from expedia
Soggiorno di 2 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 6 apr 2024
Thank you very much for taking time out of your day to let us know how your day was with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you very much for your time and have a great day.

6/10 Soddisfacente

Mikolaj R

Soggiorno di 3 notti a gennaio 2024
Risposta di Assistant General Manager , il giorno 6 apr 2024
Thank you very much for taking time out of your day to let us know how your day was with us, we are very happy to see that for the most part you enjoyed your stay with us. We are always looking for ways to improve our hotel and do thank you for you time.

10/10 Eccellente

Vanessa

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant General Manager , il giorno 4 apr 2024
Thank you verym uch for taking time out of your day and letting us know how your stay was with us. We are have to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you for time and have a great day.

10/10 Eccellente

Jasmine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 3 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you very much for your time and have a great day.

6/10 Soddisfacente

Anayency

La cadena en México de estos hoteles es mejor.
Soggiorno di 4 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 2 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry you didn't enjoy your stay as much as we would have hoped for. We thank you for your thoughts and will use these to better our hotel. Again, thank you for your time and have a great day.

10/10 Eccellente

J

Soggiorno di 2 notti a novembre 2023
Risposta di Assistant General Manager , il giorno 24 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you very much for your time and have a great day.

6/10 Soddisfacente

Jaime

Viaggio con la famiglia
Mi è piaciuto: Pulizia
No avisaron que teniamos que dejar un depòsito de 100 usd y que el reembolso se tardaria hasta 5 dias. El desayuno muy austero y poco tiempo para ello.
Soggiorno di 2 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 1 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry for the miscommuncation on the deposit and we will make sure we talk to the front desk team. Again, thank you for your time and have a great day.

8/10 Buono

tsutomu

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
朝食は普通でした 一つスープ等が有ると他ホテルよりワンランク上に感じます
Soggiorno di 2 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 1 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are happy to see that you enjoyed your stay with us and that our staff gave you the best service possibl. Again, thank you for your time and have a great day.

2/10 Terribile

Hisela

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
There was a loud party in the hotel we could hear everything from our room. Also, there was roaches in the bathroom
Soggiorno di 2 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 1 apr 2024
Thank you very much for your taking time out of your day to let us know how your stay was with us, we are very sorry you didn't enjoy your stay as much as we would have hoped for. We will have these issues looked at as quickly as we can. Again, thank you for your time and have a great day.

2/10 Terribile

Anahi

I haven’t gotten my secure deposit back
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant General Manager , il giorno 1 apr 2024
Thank you very much for taking time out of your day to let us know your stay was with us, we are very sorry about the deposit not getting back to you. It might be an issue with the bank you use, that can determine on how long it takes to get your deposti back. Again, thank you again for your time and have a great day.

6/10 Soddisfacente

Alma

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
They didn’t had the basic supplies.
Soggiorno di 2 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 30 mar 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are sorry to see that you didn't enjoy your stay as much as we would have hoped for. We are always looking for ways to improve our hotel and staff. Thank you again for the feedback and have a great day.

6/10 Soddisfacente

César Armando Anguiano

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Mi suegra olvidó algo en el hotel y ha sido imposible contactar a la gente correcta para ver si está lo que olvidó en “Lost & Found”
Soggiorno di 3 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 30 mar 2024
Thank you very muc for taking time out of your day to let us know how your stay was with us, we are veryh sorry to see that you didn't enjoy your stay as much as we would have hoped for. We continue to better our hotel and staff and hope to see you again, Again, thank you for your time and have a great day.

6/10 Soddisfacente

jessica

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
The hotel had a strong smell which was not pleasant and did not look clean. However, the bed was comfortable.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant General Manager , il giorno 29 mar 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry for the smell and we will have this looked at as quickly as we can. Again, thank you for your time and have a great day

4/10 Scarso

Tavia

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant General Manager , il giorno 29 mar 2024
Thank you vdery much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn't enjoy your stay as much as we would have hoped for. We are always looking into ways we can improve our hotel and service, again thank you for your time and have a great day

10/10 Eccellente

Mahmoud N

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i like the property they do have piano in lobby but no one using it and they don't allow professional pianist to please not even 1 Tune that is Rude
Soggiorno di 4 notti a febbraio 2024
Risposta di Assistant General Manager , il giorno 29 mar 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry about the paino it is more for deceration and not for personal playing. We are happy to see that you still enjoyed your stay with us and it is great to see our efforts are being noticed. Again, thank you for your time and have a great day.

4/10 Scarso

Xavia

Viaggio di gruppo
Non mi è piaciuto: Condizioni e dotazioni della struttura
The bathroom light in my room did not work . My tv in the room would not turn on. Also the lock on the door kept on breaking down; luckily we had someone in the room to let us in. I went down stairs to the front dest to get new keys and they still did not want to open the door.
Soggiorno di 2 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 28 mar 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry you didn't enjoy your stay as much as we would have hoped for. We will alert the proper departments and make sure these issues our resloved. Again, thank you for your time and have a great day

2/10 Terribile

Debra

Non mi è piaciuto: Pulizia
Very disappointed. No housekeeping service but one time on a five day stay. Breakfast was awful, no service, low class people in their pajamas. Never recommended this place.
Soggiorno di 6 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 27 mar 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry you didn't enjoy your stay as much as we would have hoped for. We are always looking for ways to improve our brand and hotel, thank you very much for your feed back and have a great day.

6/10 Soddisfacente

Rogelio ponce de le

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Pool was closed for renovación on our stay.
Soggiorno di 6 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 27 mar 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry about the pool being closed and promise the wait will be worth it. Again, thank you very much for your time and have a great day.

10/10 Eccellente

Mario

Soggiorno di 2 notti a febbraio 2024
Risposta di Assistant General Manager , il giorno 17 apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you for your time and have a great day.

4/10 Scarso

Nery

Soggiorno di 3 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 27 mar 2024
Thank you very much taking time out of your day to let us know how your stay was with us, we are very sorry you didn't enjoye your stay as much as we would have hoped for. We strive to make every guest feel at home and when we don't achieve that type of serivce. we take that very seriously. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.

10/10 Eccellente

Justina

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Mold on edge of restroom sink
Soggiorno di 4 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 26 mar 2024
Thank you for taking time out of your day to let us know how your stay with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We strive to make sure every guest feels at home, we are glad to see our efforts being noticed. Again, thank you for your time and we look forward to seeing you as a guest in the future.

10/10 Eccellente

María Teresa

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Me cobraron un depósito de 100 Dlls con tarjeta con seguridad de devolución y jamás me lo bonificaron.
Soggiorno di 3 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 26 mar 2024
Thank you for taking time out of your day to let us know how your stay with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We strive to make sure every guest feels at home, we are glad to see our efforts being noticed. Again, thank you for your time and we look forward to seeing you as a guest in the future

8/10 Buono

Steven

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Outlets need to be updated, no ventilation in bathroom, no mini fridge in room.
Soggiorno di 5 notti a marzo 2024
Risposta di Assistant General Manager , il giorno 26 mar 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn’t enjoy your day as much as we would have hoped for. We strive to make every guest feel at home and when we don’t achieve that type of service, we take that very seriously. We will continue to work on our service and hotel, we do hope to see you again in the future. Again, thank you for your time and have a great day.