2/10 Terribile
Ana
Viaggio con la famiglia
5 ott 2025
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
What we booked is not what was given, as described on the website the room would come with a kitchenette and seating area and it felt like we was given a room that was unfit for purpose. We arrived to our room and opened the door that did not have a very secure door handle/lock and walked into the "sperate living area" that was empty and sparse with one chair and a TV on the wall, no kitchenette area or any sockets you could plug into, as the only power point in the room was high on the wall that the TV was plugged into, so I'm uncertain how a kitchentte could of been installed into here as no services and it felt like the room was changed into a bookable room at last minute and must of been used as just a large store room in the past. you then go into the bedroom which is separate and the bed lining seemed old and had a stale smell to it. The curtains in the bedroom were stained, and the beds very hard. and they did not seem to care, staff just checked you in and did jot really acknowledge it's clients at the reception desk, non existent customer service. The only positive was the room was clean
Ana
Soggiorno di 2 notti a ottobre 2025
