Hotel in zona West End, Galveston

“This property was materially misrepresented during the booking process. The primary reason I selected this property was the prominently featured infinity-edge pool displayed throughout the property's listing on both the corporate platform and through Expedia. The photographs and marketing material strongly suggested that this pool was an amenity available to guests staying at the resort. However, upon contacting the front desk after booking and upon arrival, I was informed that the two-bedroom...

“Room was clean staff was very nice beach view was great has washer/dryer in room”

“Staff was very nice and helpful, place was very clean but floors did need to be mopped.”

“Next to a truck stop very noisy. Didn’t get much sleep. Worst breakfast out of all our hotels on our Texas tour trip”

“The bathroom door looked as though something chewed the bottom of it. Wish I was told about the elevator as well and it smelled like eomeone hotboxed it with cigarettes. The room was mid although the pictures had it look better. I have nothing great to say about the hotel. Breakfast was terrible too and the waffle maker cooks the batter but inside was still raw. My child and I only ate cereal and left. The sink was stopped up the whole time, bathtub had pubes on the bottles…eeeyyuuucckkk Only...

“Our stay was very nice. Great hotel prior to our cruise, only downfall was not enough laundry machines fir the amount of guests staying at the hotel”

“I”

“Lot of construction, try to check in a hr early to attend a funeral they charge me $25.00, I am a repeat customer.”

“Great hotel”

“They say that I didn’t paid for reservation so that’s why they gave my room to someone else when I call the hotel they said the don’t have any room left”

“NON HANNO PULITO LA CAMERA !!!! SENZA NUOVI ASCIUGAMI - SENZA PULIRE IL BAGNO - SENZA RIFARE IL LETTO EVITATE TUTTA LA CATENA WINDHAM !! 👎👎👎👎👎👎👎👎👎👎”

“Rooms are clean”

“Air conditioner in our room barley worked, kept finding dead bugs everywhere. The listing photos were a little misleading.”

“The first room they gave us had a horrible smell. There was mold in the bathroom, stains on the wall. The second the inside lock was broken and it had no towels. We made the best of the situation but I’ll never book here again. The only thing that did work was the a/c”