Hotel vicino a Gateway Town Center - Jacksonville

“Very untidy ans smelly ”

“Clean room”

“The only complaint I have is that the bar and restaurant area is way too small and there is nothing else close as an alternative.”

“I chose this hotel because I had been on the road for quite a few hours and I wanted to sit at a bar and have a drink. The very first photo of their hotel is their bar and that’s why I chose it. Nothing on Expedia said anything about the hotel being under construction and unfortunately, there was no bar to sit at. I didn’t mind the dust so much but again it wasn’t listed that it was under construction. I believe it’s gonna be a beautiful hotel once its all done though.”

“Staff, location and cleanliness!”

“Overall the stay was good. So first the staff was great. What I didn’t like was the property maintenance of the entrance and outside in general. I don’t know what’s going on with the spiders and insect problem at the front entrance, etc. but there was a ton of something going like sacs and creepy looking things from some kind of insect. It freaked out my wife. Another thing I completely hated paying for parking separately that should be included with the cost of the room! Overall, the day was OK...

“They overbooked and when I arrived I had no room for me and my family, after a been driving for hours to get there”

“The breakfast was amazing. The girl working the dining room was the most professional person we’ve had on a vacation. Walking distance to everything you need.”

“Beautiful room very friendly staff”

“The inn is not worth more than $40 a night stay, even if that. Recommend to anyone looking to find someplace else. I booked through Expedia, but during check in was asked what type of room I wanted and how many people would be staying. Clearly my reservation has that, and no other hotel has ever asked what room or how many are staying. We had a two night stay, and on the day after we checked in three people (two men and a woman) were in my room supposedly doing "room service." Nice touch,...

“Good location”

“Nice people and room”

“Hotel pulito e personale gentile ”

“This was our first time here, location is very conveniently close to shopping, restaurants and even the carnival port for cruisers. We stayed the night before our cruise for May16. Check in/out was east ave quick. I don’t remember the guys name who checked us in but he has great customer service. We stayed to have breakfast at the hotel and Gabe that works by the food counter was amazing. Nice, great customer service and we witnessed how very patient he was with one of your older guests. We...

“It was fine”

“I made a mistake choosing the wrong month while booking. The mistake is on me, but I immediately called after hitting ‘submit’ on the payment. I gave a 1-star based on the fact the hotel would not cancel and rebook my request for the next month without paying the whole stay twice. I had even added cancellation protection for a the unplanned cancellation, but the original date was too close. I ended up booking the next month’s stay at another hotel. *This review only speaks to the no leniency...

“This was a nice facility with friendly and accommodating staff. Rooms are spacious and it also hepled having a fridge/microwave and stovetop. Makes for a convenient stay. Would stay here again.”