Hotel vicino a Gateway Town Center - Jacksonville

“It was a bad location to get a hotel room ”

“I had nothing but wonderful memories of my stay at Residence Inn. The staff were nice. The room was spacious - enough to accommodate my family. I would like to give a special thanks to Mrs. Marion - front desk supervisor for assisting me. My stay at Residence Inn was unexpected. I walked into the lobby deeply disturbed and she sensed it. She offered me a hug and that meant EVERYTHING to me!!! I am forever grateful for Mrs. Marion for acknowledging me as a human and not a customer. This...

“Breakfast and staff were great”

“Berry good ”

“Poor selection of items for breakfast. Room was small but very nice.”

“Rooms are very clean Towel service daily. Convenient to shopping.”

“Rooms are nice. Friendly staff. 3 am fire alarm was not good.”

“We stayed only 1 night while taking my son on a college tour. The hotel was clean and room was updated. We had a view of downtown and the St. John’s River. Check in was great with Emileigh. She was so friendly and welcoming, and she continued to greet us when we walked through the lobby during the evening. This area of downtown seems to be a corporate//financial district so not many open/walkable restaurants nearby on the weekend, therefore we ate dinner at the hotel restaurant. The food and...

“This was an ok stay. The first room we booked smelled like stale cigarettes and my kids have asthma so I asked to switch rooms and it was done with no problem. The second room had a weird smell but better than the first. The tub was not clean good enough and neither was the toilet. ”

“Non torneremo mai più in strutture gestite da questi signori”

“This hotel is completely unacceptable and unsafe. I was given a room different from what I booked and still charged more. After only a few nights, my body was covered in bedbug bites, and the mattress showed clear signs of infestation and poor hygiene. I had to change rooms, and the replacement room was barely functional. The worst part: after checkout, I left three bags at reception to collect later, and two were stolen. The staff and management showed zero responsibility or urgency. No one...

“We only needed a quick one night stay. This hotel was great! Clean, safe, close to jump back on interstate. Very nice! ”

“That’s nice and clean place enjoyable”

“Property is great! Great overnight when boarding a cruise ship the next day. Shuttle service is fantastic!”

“They need to advertise upfront that this hotel is currently under major construction.”

“Il personale alla recption, uomo con tatuaggi, ha atteggiamenti inacettabili verso i clienti; non dico essere servile ma ricevere i clienti come fa lui è veramente scandaloso. Non riceve i clienti, li prende a calci nel fondo schiena.”

“Clean, spacious room with a great breakfast!”