The reception staff were excellent and very helpful with booking tours and arranging things for us. The breakfast staff were awesome too, and the breakfasts were very good too, and their coffees were amazing. The Spa was truly exceptional, and our whole group agreed that these were the best massages we had ever had, the staff were absolutely amazing and were exceptionally skilled in both Bali and Aromatherapy massage, hence we would encourage all visitors to enjoy a massage at the Spa.