Hotel vicino a Giardino Higashifuchie - Tokyo

“チェックインの際にスタッフが宿泊費を間違えてカード決済しました。(70円不足) 部屋で寛いでいましたが突然、部屋内の電話が鳴り、「カード決済をやり直して欲しいのでチェックインデスクまでカードと明細を持って降りて来て欲しい。」との事でした。直ぐに降りて手続きをしましたが、担当者は研修中なのか慣れていない様子で70円のために10分程、時間を費やす事になりました。隣には先輩社員がいましたが、聞かれたら手助けする位で、一切落ち度のない客を待たせて申し訳ないという事が全く感じられませんでした。先ずはこちらが直ぐに対応しているのだから全力で早く対応するべきではないでしょうか？こちらは寝ているところを電話で起こされているんです。 会社としての見解を示してください。”

“駅から近く、東京にもアクセス便利でとても良かったです。(^^)”

“ホテル自体に不満はないですが ペット同伴の情報が古く、現在は同伴不可で、 急遽車中泊になりました。 幸い、気候が穏やかだったから良かったですが 真夏や真冬だったらと考えるとゾッとします。 事前に連絡し確認しておけばよかったと後悔しています。 駐車場も無かったです。 情報の食い違いが目立ちます。 ペットも家族だって事を理解して下さい。”

“洗面所、トイレ、バスルームが共同とは案内になかった。そうであれば予約しなかった。”

“Such a beautiful place. So comfortable, clean and cozy. Felt like home but way nice. the loveliest owner, yoshi made our stay so welcoming and comfortable. We hope to stay again one day. Thank you so much!”

“L'hotel pubblicizza sul sito servizi che non corrisponde: la cerimonia del tè che l'hotel pubblicizza sul sito con grande enfasi e dovrebbe esserci tutte le mattine alle 10, NON C'E'. A noi hanno detto che non c'era perchè il maestro di cerimonia era assente, a Hotels.com hanno risposto che è sospesa causa Covid. La vasca idromassaggio che loro pubblicizzano come Onsen ed è tra i servizi gratuiti dell'hotel, è in realtà una piccola vasca in pietra che va prenotatata e PAGATA a parte. Abbiamo...

“Struttura moderna e confortevole, Servizio impeccabile, Colazione buona, stanze piccole, Ottima posizione a due passi dalla stazione metro di Kita-Senju, ”

“Everything it was perfect, quiet neighborhood, the house it had everything that you needed for your perfect stay.”

“Gentilissimi e disponibili. Locali piccoli, ma ben tenuti. Ottima colazione. Bagno privato da prenotare (incluso), molto gradevole a fine giornata. Free caffè.”

“The shower pressure was really good. Overall amenities were excellent. I recommend!”

“Hotel wa nice and friendly staff. Hotel lobby was very hot as there was no air turned on so it was very stuffy and warm. The room did not have any closets or drawers for you to hang anything. You do need to shut the second door to the room or you can hear the other people outside as all rooms are very close to one another. Sleeping quarters were decent but the pictures made it look much more spacious. Location was near the train station, it was approximately a 10-15 minute walk. They do...

“A great place for a great price. Lately hotels in Tokyo are abusively expensive. This place had a reasonable price for us. It had also quick access to 2 train stations and on a walk able distance to Sky tree. The entrance of my apartment had a weird smell but the rest of the room was clean and mostly looked like new. I recommend this place to stay with family or friends.”