Hotel vicino a Gilbert Civic Center - Phoenix

“Convenient location to arts district and museums. Staff were friendly and gave a gift voucher to next door bakery. Main complaint is how loud the AC was especially when it kicks on suddenly.”

“Stayed one night, the room was spotless and the staff was great!”

“Ottimo rapporto qualità prezzo!”

“I paid for a corner suite. Two walls of the room were windows, floor to ceiling. There should have been a sheer shade and a blackout shade on each window, there were 8 windows. There was a sheer shade on 4 of 8 windows and 2 of them would not go up or down. There were blackout curtains on 7 of 8 windows, 2 of them were stuck in the up position...allowing blazing Arizona sun into the room. 2 were stuck in the down position. I should never have been assigned this room. This didn't happen...

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“When I arrived they stated there had been a city-wide power outage that lasted 2 minutes. 2 hours after check-in time we came back & they gave us our keys but still no power. From 6-850ish the power would turn on occasionally then instantly back off. No other businesses seem to have this problem in the area. The elevator was obviously down so we had to use the stairwell which was pitch black. Around 830 a staff member opened our room door without knocking unaware anyone was even in the room. I...

“BEWARE OF BEDBUGS!!!… got bit in a few places around my torso. Initially I thought it was mosquito bites due to the rain they had lately. I stayed there 3 nights and had an indoor event the last and woke up the morning after with new bites. I reported the incident to the front desk/manager in duty showed some pics and she immediately said they were mosquito bites, her quick response made me wonder if I was the only person making such claim,, of course she couldn’t admit fault she’s only a face...

“First off, the managers was nice. That’s it. The employees were terribly rude. Our refrigerator was leaking, getting my Louie wet and food spoiled. Got moved to another room, after the employee was terribly rude, and asked us to bring all our belongings down at 1 in the morning and get the key. Then take it all back upstairs. Then cutting us off multiple times and not answering us after voicing our concerns. and then moved us to a room that was blocked, with no view, we were there for 4 days....