For a 4 star hotel, this property was not great. We had a park at a parking garage that was somewhat far, realer of urine, and not in a good area. Reception seemed almost hidden in the back of a small maze. It was difficult to get to our rooms. The windows opened all the way which seemed like a hazard, especially with our 2 year old. The couch, walls, and doors just seemed dirty and dated. Overall, I was just disappointed since this place had such high reviews. The location was okay. But we ended up staying only 1 night of the 3 nights we booked and moved to the AC Hotel (highly recommend). And they wouldn’t even give us a refund for the other 2 nights.