Hotel vicino a Glencairn Museum - Philadelphia

“The service before check in was great! Staff were friendly from the moment I booked until check out . They prepare both rooms next to eachother as requested since we were a big family with kids, the pool could be better supervised, no life guard , parents leave their kids alone at the pool , kids running around and slipping , lots of splashing from unsupervised kids, and the hot tubs was flooded with kids and no adults could get in the pool itself was great I love the it had a toddler section /...

“Personale molto gentile”

“nice place to stay”

“Anonima ”

“All around nice”

“Although the room itself was spacious, my overall experience at this hotel was very disappointing. The biggest issue was the poor customer service. The staff were rude and unprofessional, particularly when I requested a later checkout. The front desk employee handled the interaction poorly and lacked basic customer service skills. I was also frustrated to be asked for an additional deposit upon arrival, despite already paying for the room in full. This charge was not disclosed anywhere on the...

“I didnt eat the breakfast. ”

“Room is huge, so is massive soaker tub that was amazing. Only somewhat down side is bed is hard and breakfast really isn’t breakfast, it’s snacks to go but appreciated, better than nothing. Check in easy, lots of parking near room, felt very safe there.”

“Very comfortable bed... nice bathroom...super nice staff...quiet”

“Overall, the remodeling made the rooms fresher and more up to date. The major downside was that many hotel guests smoke in their rooms even though the hotel is non-smoking. This created a smelly room, which we tried to improve by using baking powder to absorb the smell. Nevertheless, if you are sensitive to smoke smell, look elsewhere.”

“We’ve stayed here for several years in a row on our road trips. The rooms are great! We try to save where we can, and it’s like having your own studio apartment. The hotel is located that is central to so many things and close to the PA Turnpike and 95.”

“Room smelled like dog”

“Very helpful staff. Clean and safe.”

“Clean friendly staff”

“Ottimo hotel, molto bello, personale cordiale”

“Muy bueno ”

“The walls are made poorly. We can hear every sound and footsteps from above. The entry door needs a door sweeper. There was also a large gap between the bathroom door and the floor. Property should think of door sweeper for both bathroom and entry door. We cut our stay to just one night instead of two. I rather pay more money to sleep comfortable. The beds and pillows were not great. I was with my family and this was not pleasant.”

“The was clean until going in the bathroom. In the bathroom there was a used rag hanging on the shower”