Hotel vicino a Willow Grove Park Mall - Philadelphia

“Very helpful staff. Clean and safe.”

“Personale molto gentile”

“nice place to stay”

“All around nice”

“Although the room itself was spacious, my overall experience at this hotel was very disappointing. The biggest issue was the poor customer service. The staff were rude and unprofessional, particularly when I requested a later checkout. The front desk employee handled the interaction poorly and lacked basic customer service skills. I was also frustrated to be asked for an additional deposit upon arrival, despite already paying for the room in full. This charge was not disclosed anywhere on the...

“Property is good for a quick stop for resting if traveling long distance.”

“The was clean until going in the bathroom. In the bathroom there was a used rag hanging on the shower”

“I didnt eat the breakfast. ”

“Overall, the remodeling made the rooms fresher and more up to date. The major downside was that many hotel guests smoke in their rooms even though the hotel is non-smoking. This created a smelly room, which we tried to improve by using baking powder to absorb the smell. Nevertheless, if you are sensitive to smoke smell, look elsewhere.”

“Camera non pulita nei dettagli, hanno lasciato ventilatore per ozono per togliere odori lasciati dal precedente cliente. Forse essendo una struttura che dà affitta le camere anche per periodi di 30 giorni, le camere vengono lasciate in condizioni di forte utilizzo e sporcizia.”

“Muy bueno ”

“Nothing to like in this dump”

“Ottimo hotel, molto bello, personale cordiale”

“Room was comfortable. Staff was nice to my dogs.”

“Anonima ”

“The walls are made poorly. We can hear every sound and footsteps from above. The entry door needs a door sweeper. There was also a large gap between the bathroom door and the floor. Property should think of door sweeper for both bathroom and entry door. We cut our stay to just one night instead of two. I rather pay more money to sleep comfortable. The beds and pillows were not great. I was with my family and this was not pleasant.”

“We did not do the breakfast. We are Hilton Honor members. We have stayed in this hotel w no issues. This stay was very different. We will NOT be back.”

“No I didn't find it safe.. ”

“Worst place have I ever stayed”