Ville a Gloucester

“Great stay, friendly staff, clean and comfortable room, AC, had everything we needed, liked the design of the rooms and hotel. Only note would be that the pillows weren’t great - too soft and uneven.”

“Really nice place, good service, friendly staff. Lovely meal.”

“Under new group and nothing like when it was a Best Western. The Spa pool was still out of order. We were there in October and it was broken. There was not the warm and friendly feel we’ve received for the last six years. It was very false. I’m not worried about fresh linen in my room, totally agree with only on request, but a clean cup and glass and tea etc being replenished would have been very welcomed. Not the same hotel and won’t be returning.”

“Great location in an historical building (the most charming structure I've been 15 days tour of UK). Unfortunately room condition was disappointing: one of the two matresses and the bath were broken, decoration dated and level of cleaning below average. It is a pity such a great place is not delivering in the rooms the potential that is there”

“Even though it is a pub it was quiet so you could sleep easy”

“Good place, nice team and very good PUB near by.”