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Recensioni per 20 Degrés Sud

5 out of 5
20 Degrés Sud
Coastal Road, Pointe Malartic, Grand-Baie

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 58 su 93 recensioni" "
Valutazione di 8 - Buono. 27 su 93 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 93 recensioni" "
Valutazione di 4 - Scarso. 1 su 93 recensioni" "
Valutazione di 2 - Terribile. 2 su 93 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

7,2/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Cenina, Firenze

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
atmosfera rilassata, staff gentile, camera molto pulita, cucina buona. zona molto ventosa, è spesso difficile godere della spiaggia, ma la piscina è riscaldata.
Soggiorno di 7 notti a settembre 2018

8/10 Buono

Stefanella, Napoli

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Piccolo hotel di grande fascino
In vacanza con mia figlia, avevamo escluso di voler soggiornare in un grande resort ed abbiamo scelto questo piccolo hotel di grande charme della catena "Relais et Chateaux". Le aspettative non sono andate deluse. L'albergo si trova in un'ottima posizione a nord ovest di Mauritius tra Grand Baie e Pointe aux Cannoniers. L'arredamento è elegante e curato sia nelle stanze che nelle parti comuni (piscina e spiaggia). Buona la prima colazione in compagnia di un nutrito gruppo di uccellini ed il pomeriggio tra le 16 e le 17 viene servito il the accompagnato da ottime torte. Consiglio vivamente la mezza pensione perché dopo una giornata di mare ed escursioni è estremamente piacevole cenare in un'atmosfera tranquilla e soprattutto credo che sia difficile trovare un ristorante dove si mangi così bene. Unico limite la spiaggia piccola e molto ventilata ma tanto si può cambiare spiaggia ogni giorno e le più belle come Mont Choisy, Peribère e Trou aux biches sono facilmente raggiungibili .
Soggiorno di 8 notti a novembre 2017

10/10 Eccellente

nicola, milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
posizione spiaggia, letto non comodissimo
e' andato tutto bene e ho scritto una lettera personale ai proprietari a proposito di varie piccole cose fastidiose e correeggibili

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel has great potential ...
I have mixed feelings about our stay at 20 Degrés Sud. Firstly, I must say that it is a beautiful hotel with some lovely views over the bay. It is, however, overpriced in my opinion, compared with other places we stayed at in Mauritius. Generally speaking, the service is good, apart from a couple of waiters who managed to spoil our dining experience. We had to wait quite some time to get served, the food is delicious though so worth waiting for, but then the bill was not right and we just couldn't be bothered asking to have it corrected and waiting another half an hour. Our room was rather small but nice. The outside rooftop bathroom was a lovely surprise but the creaky bed and the drafty door could do with some maintenance. One example of great service was when they turned on the hammam just for us, as I asked if we could use it. All in all, our stay was pleasant but I'm not in a hurry to return.
Soggiorno di 3 notti a luglio 2022

10/10 Eccellente

Emmanuel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a luglio 2022

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
great hotel
My wife and I had a great stay. The rooms are great and the food was amazing.
Soggiorno di 5 notti a marzo 2020

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Charme désuet pour cet hotel en bord de plage
Personnel très agréable, beaucoup d'effort pour apporter le meilleur service mais quelques détails à améliorer. Le petit-déjeuner pourrait être plus varié. Le restaurant est très bon particulierement le soir. La literie est parfaite. Petite plage et navette en bateau pour Grand Baie apréciable. Bonnes prestations au spa.
Soggiorno di 4 notti a ottobre 2019
Risposta di Charlotte, Marketing Manager, il giorno 17 dic 2019
Cher voyageur, Merci mille fois pour votre commentaire ! Nous sommes heureux de lire que votre séjour vous ait plu. Nous espérons vous revoir bientôt, Cordialement

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 14 notti a settembre 2019

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Well I will not recommend this property to anyone my bedding was not changed for three days until I queried it the room facilities is not up to scratch well over priced I would say it’s a two star boutique well too expensive I don’t want to carry on but I will never recommend it to anyone the spar is bad I had manicure and pedicure done they charged me 100pounds for a man and they did a very bad job of it i complained about it they agreed with me and refunded back my money
Soggiorno di 5 notti ad agosto 2019

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Boutique hôtel très cosy et charmant, lieu calme, bonne situation dans la baie de Grand Baie, à proximité en voiture des centres commerciaux de la région. Chambre de type colonial impeccable et bien équipée, même la catégorie la plus basique, toutefois pas bien insonorisée pour certaines. Restaurant d’excellente qualité pour le dîner avec une cuisine goûteuse et raffinée. Le spa est très reposant et bien agencé et les soins y sont de qualité, juste un peu chère par rapport à la moyenne habituelle des prix pratiquée à Maurice. Le petit déjeuner est très complet avec un bémol concernant les omelettes et œufs au plat ou brouillés qui sont servis sur commande 30 minutes après...et ceci alors même que nous ne sommes pas nombreux au petit déjeuner, et c’est répétitif tous les jours.
Soggiorno di 3 notti ad agosto 2019

10/10 Eccellente

EK

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Le personnel toujours au petit soin pour vous, surtout les dames de la réception. chambre standard parfaite, propre. restauration au TOP !! Suppléments a prévoir pour se faire plaisir (eau, vin et certains plats non compris en demi pension) Piscine calme, mais pas assez de transat, premier arrivée... Petite plage privée, mais rien a voir avec la plage de MON CHOISI. Plage bien équipée et sports nautiques a disposition. Pause gouter à 16h ... j'adore !! Spa tres ZEN et Hamam à disposition. Excursion disponible pour l'ile Gabriel à faire obligatoirement !! Tres bonne adresse à retenir
Soggiorno di 8 notti a marzo 2019
Risposta di Xavier Guillet, il giorno 30 apr 2019
Cher EK, Merci pour votre commentaire et votre note, nous sommes très heureux de lire que vous avez passé un agréable séjour au 20 Degrés Sud, Relais & Châteaux. Notre plage est en effet intime et prend l’allure d’une crique calme et paisible. Nous notons vos remarques concernant les transats en vue de nous améliorer. Nous espérons vous revoir, Bien cordialement

8/10 Buono

Siri

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2019
Risposta di Charlotte B, il giorno 2 mar 2019
Cher Siri, Merci pour votre note ici. Nous sommes ravis que votre séjour vous ait plu. A très bientot

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really appreciated the early check-in after my long flight from Canada (via Amsterdam).
Soggiorno di 4 notti a dicembre 2018
Risposta di Xavier Guillet, il giorno 22 feb 2019
Dear Guest, Thank you for you notation and feedback here. We have in heart to make our best for our guest, we are glad to read that you appreciated our gesture. Best regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Personnel très serviable et très gentil Pas assez de soleil autour de la piscine ni sur la plage Restaurant excellent, ils ont obtenu la 5 ème étoile le 1 er novembre
Soggiorno di 10 notti a novembre 2018
Risposta di Xavier, il giorno 12 dic 2018
Chers clients; Nous vous remercions pour votre agréable commentaire suite à votre séjour dans notre établissement Nous espérons avoir le plaisir de vous accueillir à nouveau

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Koselig boutique hotell
Veldig flott hotell! God mat, og hyggelig service! Fine og renslige rom. Frokosten var helt ok, middagene veldig bra. Gratis tilgjengelighet på sykler var perfekt. Skulle gjerne hatt oftere båtshuttle inn til sentrum. Selve hotellet lå i et område som var ganske vindfullt da vi var der, dette satte nok en demper på at vi ikke brukte hotellet og uteområdet like mye. Vi reiste heller til andre strender der vinden og solen var varmere. Ellers absolutt å anbefale som et koselig boutique hotell med ikke for mange mennesker!
Soggiorno di 5 notti a ottobre 2018

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Acceuil parfait Hotel magique et a taille humaine, restaurant hors pair
Soggiorno di 3 notti a ottobre 2018
Risposta di Xavier, il giorno 12 dic 2018
Chers clients; Nous vous remercions pour votre agréable commentaire suite à votre séjour dans notre établissement Nous espérons avoir le plaisir de vous accueillir à nouveau

8/10 Buono

charlotte, london

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel but expensive and small rooms!
Mauritius as a whole is an expensive island and the hotel rates reflected this! Take lots of spending money!
Soggiorno di 7 notti ad agosto 2018

10/10 Eccellente

Natasha, London

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A boutique hotel with very pleasant staff
Lovely location in the bay. A small hotel, but has all the amenities you need for adults only stay. Most pleasant staff. Beautiful food. Rich library, gorgeous atmosphere. Feel like you are at home.
Soggiorno di 3 notti ad agosto 2018
Risposta di Xavier Guillet, il giorno 30 ago 2018
Dear guest, Thank you for your kind comment, we are glad to read that your enjoyed your stay with us. We wanted you to feel like home and you felt as it was ! We are truly delighted to read that. We hope to see you again, Best regards,

10/10 Eccellente

Emanuele, Italy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Outstanding hotellerie, good food, great hospitali
Beautiful boutique hotel on a small sandy beach. Nice rooms. Great atmosphere, great food including lots of good and fresh fish. Only downside, in August it's windy.
Soggiorno di 7 notti ad agosto 2018
Risposta di Xavier Guillet, il giorno 30 ago 2018
Dear Guest, We are glad to read your kind comment, thank you very much. We hope to see you again, Best regards,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
Wonderful, with a few problems.
Amazing place, and beautiful area of the island. The staff was wonderful and helped me organize a lot of activities. I loved being there. The cleanliness of the room was sub-par. The shower overflowed because the drain was plugged and water went all over the bedroom and living room. The maid didn’t replace the toiletries or all towels daily. It was not so nice in that regard. Also, with the car rental, the GPS didn’t work and I had to use my phone data to get around. The hotel said I didn’t have to pay for the GPS, but then when I dropped off the car, there was a big argument with the car rental company and they made me pay. I contacted the hotel regarding this, and have not heard back. Disappointed in them, especially with their amazing service while I was there.
Soggiorno di 3 notti ad agosto 2018

10/10 Eccellente

catherine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Faultless. Came for a rest and recovery break, ten days of taking it easy, and access to great water activities and spa services. Food included in the booking is excellent. Did not get bored with the choices, which also include daily special dishes. Great service from guest relations, without feeling any pressure. Many thanks again to the great team. Highly recommended. It is one of the few places where I felt that the actual experience was beyond my expectations from the website.
Soggiorno di 1 notte ad agosto 2018

2/10 Terribile

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Dishonest and sorely mistreated!!!!
I rarely rate things negatively, but I had a terrible experience here and wish to warn others. However, before getting to the bad, it would only be fair to give an honest opinion of the good as well. The rooms are nice and the service staff were very friendly. The food was also excellent. Unfortunately, it only takes one bad thing to make a stay memorable for the wrong reason, particularly for a property that is marketed as upscale. So on to the incident... I was booked on a half board basis, which in every place I've ever stayed means that breakfast and dinner are included in the price. At no point was I ever told that there would be supplements charged for certain dishes. I received my bill the night before I checked out and noticed extra charges on my bill. I raised this with the front desk and when I told them I was not informed about additional charges either during my check in or by the wait staff they said they would take care of it. I thought that was the end of it, but later I was requested to speak with the manager. They said they couldn't do anything about the extra charges and then proceeded to make me feel like I was stupid for not knowing something that no one explained to me and was not explicit on their menu. I've never felt so belittled by hotel management and would never recommend this place to anybody. There are many beautiful places to visit in Mauritius so I suggest you find somewhere else to go!
Soggiorno di 3 notti a giugno 2018
Risposta di T. Lambrechts , il giorno 11 lug 2018
Dear Guest Thank you for letting us know your feeling about your stay as from the 15th of June to the 18th of June. We are glad that our rooms pleased you as well as our friendly staff and excellent food. We are sorry that your comment is anonymous. About the issue you’ve been through we want to let you, and the viewers here, know that every extra cost on the menu is written on it. We have 4 starters with supplement on our 10 starters, 50% of our main dishes are included in the half board menu with any supplementary cost, and you could have enjoyed 5 desserts out of our 7 choices without any cost. We also have a different chef suggestion menu that is available to our half board guests everyday. One of our welcoming front desk officer has explained it to you upon your arrival and you have every day signed the bills for the supplements. You came to see us the last day to say that you didn’t want to pay for any extra fees. As per our records you signed the following extras: - 1 Lobster ravioli (+6€) - 1 chocolate fondant (+3.75€), - 1 Crab (+7€) - 1 Beef Filet with truffle (+7.5€) We do believe that these supplements are justified as we only use fresh and high quality products as you will find in other gastronomic restaurants. And as you mention the food was excellent. Thanks to your comment we will make sure that this situation won’t happen again and we’ll ask to our waiters and waitresses to make sure that our guest knows about the supplementary costs that are written on the menu and understand it well. We hope to see you again in our hotel despite this issue. Best regards, T. Lambrechts

10/10 Eccellente

Mikael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Vacation
A beautiful and cozy hotel with a lot of charm. The staff were amazing and the food incredible!
Soggiorno di 3 notti a giugno 2018
Risposta di Xavier, il giorno 14 lug 2018
Dear Mikael, Thank you very much for your kind review on your recent experience at the 20 Degrés Sud - Relais & Châteaux. We are delighted and honoured to read that you have enjoyed every moment and aspect of your stay with us. We sincerely appreciate your comments and hope to have the privilege of welcoming you back with us in the near future. Kindest regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Séjour agréable, reposant. Personnel accueillant, respectueux. Je recommande cette hôtel.
Risposta di Xavier Guillet, il giorno 6 mag 2018
Cher Client, Nous vous remercions d'avoir partagé votre avis Nous sommes ravis que vous ayez passé un agréable séjour parmi nous et que le charme de notre établissement ainsi que les services proposés étaient à la hauteur de vos attentes. Nous souhaitons vivement de vous retrouver parmi nous. Cordialement,

8/10 Buono

philippe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent dining in Grand Baie
Very warm welcome upon arrival in this cozy,, charming hotel. It was more compact than expected perhaps due to it's location in busy Grand Baie. Did not use the beach facilities so have no comment, nor the small swimming pool situated in the middle of the hotel. The restaurant was delicious, and one of the nicest meals we experienced, the breakfast buffet was equally enticing. The room was clean and practical, though smaller than expected. We were very surprised that this hotel is (and the only one on the island) labelled a Relais and Chateaux. We stayed in several hotels that were easily on a par.. and they certainly not the most expensive.
Risposta di Xavier Guillet, il giorno 4 mag 2018
Dear Philippe, Thank you for your time reviewing our hotel. We are glad to read that you have had an enjoyable stay with us and that you have enjoyed our services, as much as, the hospitality and service provided by our staff. We hope to have the pleasure to welcoming you back. Warm regards,

10/10 Eccellente

Sophie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Séjour parfait
Nous avons passé un réveillon du Nouvel An juste parfait. Le personnel de l'accueil et du restaurant est au petit soin. L'architecture, l'entretien et la propreté des lieux sont agréables. Une très belle adresse pour un séjour en amoureux, un séjour hors du temps.
Risposta di Xavier Guillet, il giorno 5 apr 2018
Chère Sophie, Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes ravis de lire que vous ayez passé un agréable séjour parmi nous et que notre établissement ait été à la hauteur de vos espérances. Au plaisir de vous retrouver bientôt parmi nous. Cordialement, Xavier G

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Basic rooms poorly designed and look right into main pool area - upgraded and had a great time
Soggiorno di 6 notti a marzo 2018
Risposta di Xavier G , il giorno 15 mar 2018
Dear Guest, Thank you for your review on Expedia. We are glad that you have enjoyed your upgrade and that your stay ended beautifully and that you have had a great time with us. In fact, every room category has a different view. The charm rooms (of entry category) has a garden/pool view, whereas our Beachfront, Suites and Austral Suites are all overlooking the sea. We will be more than happy to welcoming you soon. Kindest regards, Xavier G

8/10 Buono

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely isolated hotel, with nice friendly staff, private beach and good food
Risposta di Xavier G , il giorno 5 mar 2018
Dear James, Thank you for your kind review on our hotel. We are glad that you have enjoyed your stay with us and look forward to welcome you again. Kind regards, Xavier G

10/10 Eccellente

JOSEP

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a febbraio 2018
Risposta di Xavier G , il giorno 5 mar 2018
Dear Josep, Thank you for your kind review on our hotel. We are glad that you have enjoyed your stay with us and look forward to welcome you again. Kind regards, Xavier G

10/10 Eccellente

Vincent, Nogent

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hôtel de style dans un cadre superbe
Excellent séjour dans un hôtel de rêve Cadre superbe et décoration recherchée Accueil remarquable
Soggiorno di 6 notti a febbraio 2018
Risposta di Xavier G , il giorno 23 feb 2018
Cher Vincent, Nous vous remercions d'avoir pris le temps de nous écrire vos impressions sur Expedia. Nous sommes ravis que votre séjour ce soit remarqueblement bien passé et que le charme de notre hôtel vous ai plu. Nous serions ravis de vous revoir parmis nous. Cordialement, Xavier G

10/10 Eccellente

arnaud, gujan mestras

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Personnel local très accueillant
Excellent,confortable et à la hauteur de nos attentes même plus car le personnel (bar,restaurant, femme de ménage) est vraiment au petit soins avec nous alors bravo à tout le staff mauricien
Soggiorno di 10 notti a gennaio 2018
Risposta di Xavier G , il giorno 21 feb 2018
Cher arnaud, Nous voudrions commencer par vous remercier d'avoir pris le temps de nous partager votre experience et aussi vos belles photos, suite à votre séjour au 20 Degrés Sud - Relais & Châteaux. Nous sommes ravis que l'hospitalité de nos equips vous ai plu. Nous espérons vous revoir parmis nous dans un futur proche. Cordialement, Xavier G

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Séjour mémorable
Mlle Yovana et le chef de réception très compétents, serviables, attentifs et professionnels. Niveau de professionnalisme des serveurs supérieur à la moyenne. Excellente cuisine, très bon entretien. Une équipe qui s’entraide et se soutient. Nous y avons assisté à la veille du cyclone, même le directeur travaillait auprès de ces équipes sur le terrain. Belle ambiance, taille humaine. Très bel endroit qui donne envie de revenir
Soggiorno di 9 notti a gennaio 2018
Risposta di Xavier G , il giorno 23 feb 2018
Cher Anonymous, Nous voudrions commencer par vous remercier d'avoir pris le temps de nous écrire et surtout de nous partager vos bons moments parmi nous. Nous sommes particulièrement honôrés de vos commentaires et serions plus que ravis de vous accueillir à nouveau parmi nous dans de meilleurs conditions météorologqiues. Cordialement, Xavier G

10/10 Eccellente

FRANCIS

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2018
Risposta di Xavier G, il giorno 5 mar 2018
Dear Josep, Thank you for your kind review on our hotel. We are glad that you have enjoyed your stay with us and look forward to welcome you again. Kind regards, Xavier G

4/10 Scarso

grahame, woking

Non mi è piaciuto: Personale e servizio
Not 5* by any stretch........too many rules
Despite email confirmation prior to travel didn’t get room we thought we’d booked. Spiralled downward from there; too many petty rules quoted to us on arrival and to cap it all was told to re-park my car as policy says cars must be reveresed into spaces. Checked out after 1 night of 4 night stay. It felt that guests got in the way of the hotel, it’s policies and tbe staff. Could be such a brilliant place but reminded me of being at school. Avoid.
Soggiorno di 4 notti a dicembre 2017

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing time in an elegant resort
Amazing staff, wonderful facilities, super super tasty food, great location, peace and quiet... you couldn’t ask for more if you’re looking for some relaxing, peaceful, quiet and wonderful time in an elegant location. The staff is absolutely amazing and have truly made our stay very special by taking care of us! Thanks a lot for everything!!
Soggiorno di 3 notti a dicembre 2017
Dear Guest, Thank you for your time, sharing your impressions on our hotel. We are pleased to read that the charm of the 20 Degrés Sud - Relais et Châteaux, have met your expectations. We would be more than happy to welcoming you back. Warm regards, The direction of the 20 Degrés Sud - Relais et Châteaux

10/10 Eccellente

Leo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic boutique hotel
Great service, great food, great location! Had a fantastic stay here, can't recommend it enough we had suite 3 with views over the bay.
Soggiorno di 7 notti a ottobre 2017
Risposta di Xavier Guillet, il giorno 13 nov 2017
Dear Leo, Thank you for your kind review of our hotel. We are pleased that you have enjoyed your time with us. In fact, our main aim is to provide the best level of services to our guests and your appreciation is very motivating. Awaiting the pleasure to welcoming you back among us. Best regards,

10/10 Eccellente

carine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent séjour
Soggiorno di 3 notti a ottobre 2017
Bonjour Carine, Nous vous remercions pour la notation attribuée à notre établissement. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. Xavier

10/10 Eccellente

Silke, Nürnberg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfektes Boutique-Hotel
Wir hatten ursprünglich 6 Tage gebucht. Da wir unseren Aufenthalt jedoch so wunderbar fanden, haben wir spontan um 5 Tage verlängert. Es war Glück, dass das in dem Hotel noch etwas frei war! Das Hotel hat wenige Zimmer und ist dadurch wirklich eine Oase. Eine wunderschöne Anlage mit unglaublich vielen (kostenlosen!) Angeboten: Fahrräder, Stand up Paddeling, Kanus, Schnorchel-Touren, Boot-Shuttle nach Grand Baie etc. Das Personal ist durchweg (Reinigungskraft, Gärtner, Kellner, Rezeption etc) super freundlich - und das auch wirklich authentisch! Das Personal sucht den persönlichen Kontakt und merkt sich auch jedes Gast-individuelle Detail. Das Essen war der Hammer. Normalerweise buche ich nie Halbpension, da es bei der Reservierung ein Angebot gab, dass die Übernachtung mit Halbpension genau so teuer wie die Übernachtung mit Frühstück war, dachten wir, wir probieren mal das Abendessen und es war alles andere als ein Fehler! Total leckeres 3-Gänge Menü jeden Abend. Man konnte aus einer festen Speisekarte wählen (wenige Speisen gegen einen kleinen Aufpreis). Außerdem gab es zusätzlich jeden Tag ein anderes Tagesmenü, sodass man sich seine 3 Gänge ganz individuell zusammenstellen konnte. Manchmal wurden zwar Gerichte verwechselt, aber kurz darauf haben wir dann auch die richtige Speise erhalten. Toll war auch die Tea-Time. Jeden Tag um 16 Uhr gab es kostenlosen Tee sowie einen jeden Tag wechselnden Kuchen. Bucht dieses Hotel - ihr werdet es nicht bereuen!
Soggiorno di 6 notti a settembre 2017
Risposta di Xavier, il giorno 4 nov 2017
Danke für Ihren angenehmen Kommentar nach Ihrem Aufenthalt Wir freuen uns, dass wir zu Ihrem gelungenen Aufenthalt beigetragen haben und hoffen, Sie wieder begrüßen zu dürfen.

8/10 Buono

AA, Berlin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice little hotel
I can recommend the hotel. It is an attractive architected ensemble of houses, direct at the ocean front. We could go snorkeling by Boat and take bikes with at no extra costs. The hotel ia a little off Gran Bay, but they provide several times a day the possibility to go there by boat at no costs
Soggiorno di 3 notti a settembre 2017
Risposta di Xavier Guillet, il giorno 12 set 2017
Dear Guest, Thank you very much for your review of your recent stay at 20° Sud. Your feedback is extremely valuable for us as we strive to improve with each and every stay. We look forward to welcoming you back.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti ad agosto 2017
Dear Guest Many thanks for your kind review on Expedia. It was at pleasure to welcoming you in our superb hotel, we are glad that you enjoyed your stay at 20°. Best Regards Xavier Guillet

6/10 Soddisfacente

Christopher , Germany

Mi è piaciuto: Pulizia e comfort della camera
Nice hotel, still under construction
Very nice re-opened hotel, which has been closed for 2 month due to renovation. Once the hotel renovation will be completed this will be a very nice, private hotel with tasteful furniture and a beautiful beach. Hotel should have been opened a week later, since a lot of facilities e.g. gym, pool could not been used as work was still in progress in a lot of parts of the hotel. This was not only disturbing, since we choose this hotel in order to relax in a private, quiet place, but also very unsatisfying concerning the fully charged room rates. There where times when the water was not working or you could get only cold water while showering. What we really could not understand, was that the receptionist did not take our complains any serious and did not even apologies for these inconveniences.
Soggiorno di 2 notti ad agosto 2017
Risposta di Xavier, il giorno 15 ago 2017
Dear Christopher, We thank you for your comments about your stay at 20 Degres Sud. Your feedback is extremely valuable for us as we strive to improve with each and every stay. We will be glad to welcome you back. 20 Degres Sud Team

10/10 Eccellente

A&L, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful small sophisticated hotel
We have just returned home to the UK after 10 blissful days staying at 20 Degrees Sud. I would describe it as a small boutique hotel with the décor and feel of the colonial era and at times it does feel like you have been transported back to the 19th century when you are sitting in a rattan chair by the pool having your cocktail served by a liveried waiter, but of course it has all the modern facilities you could want. We stayed in one of the superior beachfront rooms, although in our case it was actually beach facing rather than beachfront, but it was very spacious with a large balcony and queen sized bed and we couldn’t fault it. I understand the standard rooms are quite compact so it would be worth comparing space against price before making your booking. The private beach facing the bay is small but wonderfully maintained and they supply a free boat taxi service to Grand Baie town several times a day and also include snorkelling trips to the reef at 10am and a range of canoes, paddle boards and a small sailing catamaran for customers’ use. There is also the Lady Lisbeth which is a 100 year old pleasure boat moored on their jetty which can be hired for romantic dinners – at a price. We opted for half board which is recommended as the hotel is situated in a mainly residential area and there are no restaurants or shops nearby. Dinner can be taken in the restaurant overlooking the beach or on the terrace by the pool (often accompanied by local musicians) and each meal

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Quiet and private hotel
Nice rooms. Quiet and private. Excellent wifi, even on the beach.

10/10 Eccellente

Mark, New Lothrop, MI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A nice place to relax and unwind
We were there on our honeymoon and it was a perfect place to relax and enjoy the sun and beach. The staff was very helpful with any questions we had. The food was excellent and we enjoyed having the different suggestions of the day besides the normal menu. The rooms were very clean and comfortable. It was a beautiful and quiet place to just relax and enjoy your stay.

8/10 Buono

Loïc

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Très bel hôtel à l'entrée de grand baie d'architecture mauricienne. Ce lieu est un havre de tranquillité donnant sur la mer. Les chambres sont décorées par un designer belge qui a su conjuguer style mauricien et modernité. Le restaurant est de grande qualité. En revanche, la plage n'est pas très grande et assez venteuse. j'ai passé un séjour très agréable et je recommande cet hôtel.

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Carole

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel de charme
Accueil très chaleureux restaurant gastronomique beaucoup de charme mais assez venté petite plage au calme sympa les bicyclettes à disposition pour aller voir le soleil couchant de l'autre côté de la baie à Mont Choisy, activités nautiques restreintes.

6/10 Soddisfacente

Navita

Small Charming hotel, pricey for a 4*
My wife and I stayed here for 4 nights in Nov 2016. We arrived in the evening 730pm and the check in took longer then expected. They had said the room wasn't ready although it states check in time is 3pm! We had booked the charming room and it was quite small - the bathroom was bigger then the bedroom! The room features were beautiful almost like staying in at Soho Farmhouse - white washed rooms with shabby chic furniture. We had half board - breakfast and dinner included. it was a continental Breakfast with special orders of egg so not much really. Dinner was lovely and some good options however a lot of the items on the menu are not included in the half board. Also if your hungry after 930pm then you're kind of stuck as the kitchen closes no in room dining and your in a remote area which means you can't go anywhere. The beach is small but has a beautiful view of the bay, can be windy at times. Watersport are complimentary although didn't get a chance to do any. Boat shuttle available into town however its a shabby boat which didn't seem safe! A charming hotel with a games room and a very big library of books with traditional games back gammon, large chess board etc. A nice place if you don't want to leave the hotel however it is rather small and we were the youngest couple there (Aged 30-35) A lot of insects around the premises - i saw a snake crawling up the stairs as i went to my room! but thats natural right in a place like Mauritius

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Superb Hotel
I emailed before we arrived that our flight to Mauritius was arriving at 0600.We arrived at 0730 to be greeted by Vic, the service relations manager with coffee and breakfast, she told us our room was not available until 1400 but she had made another room available for us to sleep and shower in after our overnight flight. What a greeting!! We were so impressed that we changed our stay to half board and enjoyed four fantastic dinners. The location of the hotel is on the beach across the bay from Grand Bay, there is a free shuttle boat 4 times a day to the town. The hotel provides free snorkling, afternoon tea and bike hire. We can not recommend this hotel to highly, facilities location and most of all superb staff. Brian Potter

10/10 Eccellente

alicd, london

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gorgeous hotel with a boutique atmosphere
A perfect best from which to make the most of a stay in Mauritius. Rooms are lovely and spacious, spotless, breakfast is plentiful, staff are super-polite, friendly and will help with anything, including finishing and booking anything you need on the island. 4pm afternoon tea is a nice touch, evening dinner is delicious, varied and beautifully presented, well worth the half-board and a lovely atmosphere to come back to. Windy spot so wander around the coast/bay to find paradise beaches.