4/10
The good …
The bedsheets and towels were clean and soft.
The TV and remote worked.
The clock had a convenient night light.
The lights worked and there were ample plug ins.
It was quiet.
The BAD …
I’m not sure when the room was last cleaned … whenever it was … it was done poorly …
There was short black hair in sink, on bathroom counter, floor, and long blondish/reddish hair on carpeting …
The back area of nightstand where the clock sat had a THICK layer of dust covering it.
I’d booked a room with two queen beds … one mattress was a double on a queen box spring … and the bed skirt was dirty …
There were bits of dog food on the carpet that was not my pup’s.
There were feathers randomly in places … carpet, bed skirt …
I was disappointed there was
no refrigerator in our room and I was
charged for parking and $50 for dog …
especially knowing there isn’t any additional cleaning done after a pet stays.
I hope all the rooms are not presented this way … how embarrassing for you, your staff, and company …
do better for your guests and brand!
I was not asked at checkout how my stay was … or I would’ve shared my concerns with the staff! The lobby was full of patrions, especially older folks … I hope their stay was more clean than mine!
Tracy
Soggiorno di 1 notte a luglio 2025