Dear Daniele, Thank you for your feedback and the positive rating. We're delighted to hear you enjoyed your stay and that we managed to live up to your expectations. We hope to have the pleasure of welcoming you back for another exceptional stay in the future. Kind regards, Neptune Luxury Resort

Dear Stefano, Thank you for staying with us and for giving us a positive rating. We're happy to hear you had a pleasant experience at Neptune Hotels in the beautiful island of Kos and that you enjoyed the mesmerising sunsets from our property. We are happy to read that you found our pools and sport facilities to your liking, and we genuinely appreciate your kind words regarding our staff. Thank you again for your review and we truly hope to have the pleasure of welcoming you back in the near future. Kind regards, Neptune Hotels

Dear Guest, Thank you for taking the time to review your recent stay at Neptune Hotels. It is our pleasure to know our high standards met with your approval, and that you remained satisfied from our facilities and services. We appreciate that you acknowledge the health & safety measures we have implemented, and we hope hope you will have a repeated stay with us as we look forward to welcoming you again in the near future. Kind regards, Neptune Hotels

Dear traveler, First of all, we would like to thank you for taking the time to review your recent stay at Neptune Hotels Resort, Convention Centre & Spa. We are glad to take note of the lovely comments about the room you stayed in, the friendliness of our staff as well as our hotel’s location. We would love to welcome you back again in the near future and until then we wish you all the best! Best Regards, Neptune Hotels

Dear Giulia, We would like to thank you for taking the time to rate your recent visit at Neptune Hotels Resort, Convention Centre & Spa. We are pleased to read that you enjoyed your stay and especially the cleanliness of our Resort and the facilities offered. We regret to read your comment with regards to the offered Wi-Fi as we have installed an dedicated internet line in our hotel, which provides very fast internet. Once again, thank you for your choosing our Hotel for your recent stay and we hope to see you again in the near future. Yours sincerely, Neptune Hotels

Dear traveler, Thank you for taking the time to review your recent stay at Neptune Hotels Resort, Convention Centre & Spa. It will be our pleasure to welcome you back again in the near future and until then, we wish you all the best. Best regards, Neptune Hotels Kos

Dear traveler, Thank you for taking the time to review your recent stay at Neptune Hotels Resort, Convention Centre & Spa and we are happy to hear that you enjoyed your holidays with us. Thank you for highlighting the variety of pools we have, our restaurants and the Sports area. We’re really happy when our guests take the time to write a review and yours will certainly inspire future travelers to visit our hotel and we thank you for that. Further to your comments about the shows: Mamma Mia and We Will Rock You are as you indicate in German, but Moulin Rouge is in English. We also offer shows that have no text, like our Fakir Show, Il Divo, Lord of the Dance, etc. in order to make sure that everybody, independently on the language they speak, is able to enjoy them. We are sorry that we were not able to satisfy you. Once again, thank you for your feedback and we would love to welcome you back in the near future. With kind regards, Neptune Hotels

Dear Simone , We appreciate your comments regarding your stay at the Neptune Hotels - Resort, Convention Centre & Spa. It is always a pleasure to receive such a positive feedback. Our aim always been to provide the best possible service and facilities to all our guests, at all times, therefore comments like yours, give us the strength to improve even further. Once again thank you for having taken the time and trouble to write to us and, in closing, we look forward to welcoming you back to our Resort in the not distant future. Best Regards

We would like to thank you for taking the time to write us your kind feedback. It is very nice to hear that the relaxing atmosphere of our Resort, the pools, the sea, our friendly staff as well as the cleanliness everywhere, all contributed to the fact that you enjoyed your holidays to the fullest here at Neptune Hotels. Regarding your comment about the bath tub curtain in the bathroom, we kindly inform you that we have already started renovating part of our rooms. Since last season we are proud to offer 94 newly renovated “Twin Deluxe” rooms with a brand new bathroom including a generous shower with a glass door. After closing the hotel at the end of October, we will continue the renovation to increase this number of rooms. We hope to have the opportunity to welcome you again at Neptune Hotels Resort, Convention Centre & Spa and until then, we wish you all the best. Yours sincerely,

Dear Sivasudhan,Thank you for the positive rating and for staying with us.Kind regards,Neptune Luxury Resort

Dear Marven Pascal,Thank you for staying with us and the positive rating. Kind regards,Neptune Luxury Resort

Dear Georg,Thank you for the perfect rating and for staying with us. We hope your experience was excellent and we can’t wait to see you again soon.Kind regards,Neptune Luxury Resort

Dear Matthias,Thank you for the positive rating and for staying with us.Kind regards,Neptune Luxury Resort

Dear Jonathan,Thank you for the positive rating and for staying with us.Kind regards,Neptune Luxury Resort

Dear Guido,Thanks for staying with us and the positive rating.Kind regards,Neptune Luxury Resort

Dear Maria,Thank you so much for your glowing review! We are so happy to hear that you had such a wonderful time at our hotel. It is especially rewarding to know that this was your first five-star experience, and that it exceeded your expectations. We are proud to offer our guests a truly luxurious and relaxing experience, and we are glad that you appreciated our comfortable accommodations, friendly staff, delicious breakfast, and multiple swimming pools and beach areas. We are also pleased to hear that you enjoyed your windsurfing lessons, and that you found our location convenient for exploring the island. We are glad that you appreciated the feeling of safety and sanctuary that our resort offers. We hope that you will consider staying with us again in the future, regardless of whether you are travelling with friends or on your own. Thank you again for your kind words. We are so grateful to have guests like you! Kind regards,Neptune Luxury Resort

Dear Kesrin,Thanks for staying with us and the positive rating.Kind regards,Neptune Luxury Resort

Dear Alexander,Thank you very much for staying with us and for your positive feedback. We hope your experience was excellent and we can’t wait to see you again soon.Kind regards,Neptune Luxury Resort

Dear Karl,Thank you for staying with us and the positive rating.Kind regards,Neptune Luxury Resort

Dear Rolf, Thank you for staying with us and the positive rating. We are so glad to hear that you had a wonderful stay with us and that you enjoyed the variety of sport facilities and the great pools. We look forward to welcoming you again in the future!kind regards,Neptune Luxury Resort

Dear Sandra,Thank you so much for your kind words about Neptune! We are so glad to hear that you had such a wonderful stay with us and that you enjoyed the variety of activities that available in our hotel. With regards to your comment about our a la carte restaurants, rest assured that the prices of our high-end restaurants, are in line with those of other 5-star hotels, and are consistent with the level of service and quality we provide. Nevertheless, we are always looking for ways to improve the guests experience, and we will take your feedback into consideration. Thank you again for staying with us and the positive review, and we look forward to welcoming you again soon! Until then, we wish you all the best! Kind regardsNeptune Luxury Resort

Dear Hasan,Thank you for the positive rating. Kind regards,Neptune Luxury Resort

Dear Denise,Thank you so much for taking the time to leave us a review and for staying with us. We appreciate your positive rating and your feedback on the issues you experienced in your room. We understand that these issues can be frustrating and we apologise for any inconvenience they caused. We will be following up with our technicians to ensure that these issues are resolved. We appreciate your feedback and we are committed to providing our guests with the best possible experience. We hope to have the pleasure of welcoming you back soon. Kind regards,Neptune Luxury Resort

Dear Richard,Thank you for staying with us and the positive review. We are delighted that you enjoyed your stay with us and that you found our facilities and services to your satisfaction. We are pleased to know that the issue you encountered was promptly addressed by our staff and resolved to your satisfaction. Thank you again for taking the time to leave us such a positive review. It is always a pleasure to have you with us and we look forward to welcoming you again soon! Kind regards, Neptune Luxury Resort

Dear Natalie,Thank you for staying with us and the positive rating. Kind regards,Neptune Luxury Resort

Dear Fabio, Thank you for staying with us and the positive rating.Kind regardsNeptune Luxury Resort

Dear Mansur,Thank you for staying with us. It's a pleasure to hear that you had a nice stay, and we appreciate your kind words regarding our hotel and the staff. We greatly appreciate your comments about aspects of the room that need updating. The specific room category you booked is not renovated yet, in comparison to the big majority of our rooms, as we clearly indicate on our website as well as all the other booking channels, but of course, it is bookable with a corresponding price. In spite of the above, we would like to inform you that we are in the middle of a renovation project, and all our standard rooms next year will be renovated to Superior Twin Rooms. We hope that upon completion, all our rooms will exceed your expectations. Thank you again for your positive feedback. We truly hope to have the pleasure of welcoming you back in the near future. Kind regards, Neptune Luxury Resort

Dear Sabine, Thank you so much for the positive rating and for sharing this wonderful review. We are so glad to hear that you had such a pleasant and relaxing stay with us and that you appreciated our kind and helpful staff. Thank you for staying with us and it will be our pleasure to welcome you again in the future. Kind regards, Neptune Luxury Resort

Dear David,Thank you for posting such positive feedback about your experience at Neptune Luxury Resort. We are delighted we were able to meet all of your expectations and that you enjoyed a wonderful holiday with us. We sincerely appreciate that you shared your positive experiences with the online readers and we await with pleasure the opportunity to greet you once again. Kind regards,Neptune Luxury Resort

Dear Maximilian, Thank you for staying with us and the positive review. We are delighted to know that you enjoyed your stay and found our staff to be very friendly. We are glad that you enjoyed the good food and the pleasant atmosphere at our hotel. Thank you again for your kind words, and we hope to have the pleasure to welcome you again soon. Kind regards, Neptune Luxury Resort

Dear Ja'Far,Thank you for staying with us and the positive review. We are delighted to hear you enjoyed the cleanliness of the hotel, the service and the high level of accommodation it offers. We are happy to know that you found our staff to be accommodating and friendly. We appreciate your kind words, and we hope to see you again soon. Kind regards, Neptune Luxury Resort

Dear Siqi,Thank you for staying with us and for the positive feedback. We are delighted you enjoyed your stay at Neptune, and we hope to see you again soon. Kind regards,Neptune Luxury Resort

Dear Guelcan,Thank you for staying with us and the positive review. We're pleased that you found our hotel to be very clean with friendly staff. Concerning the drinks prices, and although we value your remarks, we assure you that they reflect our quality, and we hope you appreciate the value of our service in terms of variety, quality, customer experience, and personal service. Moreover, our pricing policy does not exceed a reasonable pricing policy considering the crisis we are all facing. On a positive note, we are pleased that you enjoyed your stay with us. Once again, we would like to thank you for the feedback and for recommending our hotel. We hope you will have a repeated stay with us as we look forward to welcoming you again in the near future.Kind regards,Neptune Luxury Resort

Dear Sara,Thank you for posting your positive feedback about your experience at Neptune Luxury Resort. We are delighted that you found our facilities to your liking and we were able to meet your expectations. We sincerely appreciate that you shared your positive experiences with the online readers and we await with pleasure the opportunity to greet you once again. Kind regards,Neptune Luxury Resort

Dear Maximillian Edwin,Thank you for staying with us. We are delighted to hear that you were satisfied from our staff and the cleanliness of the hotel. We are also happy to know that you found our facilities to be excellent. Thank you again for your feedback, and he hope to see you again soon. Kind regards, Neptune Luxury Resort

Dear Michelle,Thank you for choosing Neptune Luxury Resort once again for your recent stay. We're delighted that you found our resort's cleanliness to your liking.We greatly appreciate your valuable suggestions. It's important to note that during high season, with over 1200 guests, we endeavor to cater to diverse preferences while maintaining the utmost quality in service. Regarding the room allocation, kindly be informed that it always depends on the room type you have booked. If you were not satisfied with your room's location, we hope you informed our team to allocate you in a different area, if possible, but it is always dependent on the room type and category. Regarding the issue with the smell, we hope you informed our team to deal with it at the time. We always encourage our guests to notify us of such issues while they are staying with us, so that we can resolve them immediately. Your comfort and well-being are among our top priorities.Thank you once again for sharing your valuable insights. We're committed to evolving and hope to have the pleasure of welcoming you again for an even better experience. Kind regards,Neptune Luxury Resort