Dear Lorenzo, I’m really sorry if the property didn’t meet your expectations. We always take into consideration all your comments in order to improve our facilities and provide the best service experience to our guests. We understand that some of the stuff can’t match your criteria. However, we always do our best to serve our guests the best possible way. Our aim is really our guest to enjoy their stay. Thank you.

Thank you!

Dear, thank you for your beautiful words and for the rating you gave us. It is a bonus for me as a host to know that my efforts for hospitality of high value are receiving your acceptance as guests. It makes me want to become better! You were one of the kindest guests we ever had. We hope we will have the chance to meet you again!

Dear, it’s an honor that you spent some time writing a review for us and our services. It is wonderful knowing that what we have to offer to our guests is appreciated. We will surely do our best to become even better! Thank you for taking such care of the house and for respecting the place. We would be happy to meet you again in the near future.

Dear, thank you for the wonderful ratings and kind remarks! It is very pleasing to know that our hospitality is so well received by our guests! You were among our most respectful, self-reliant and attentive guests! You are always welcome to come back at any time you wish in the future.