Hotel LGBTQIA+ a Gretna

“Clean”

“We had a 3 night stay. Our room was never cleaned. The shampoo, conditioner and body wash ran out after the 1st morning. The hot tub isn't working and the employee said they're looking into filling it. I wouldn't have booked here if I knew the hot tub was broken. We went down for breakfast at 8am on Saturday & Sunday. Food was either empty or almost empty. I didn't see anything get refilled. Scrambled eggs were cold. Juice machine is also broken. Used the "hot" water to make tea, it was cold. I...

“Clean room, great breakfast, pet friendly. Our room was very nicely sized with plenty of room. A/C worked great and the bed was comfortable. The pillows were okay, but there were all the same so no options if you liked something flatter or fluffier. Our shower was great and roomy. We had a dog (140 lbs) with us and they have a small grassy area near the building that worked great. The area seemed a little sketchy. There was a guy looking in car windows when we arrived, so we brought in...

“Clean and very convenient…staff was excellent”

“The ho”

“I'm shocked that this place got more than 2 stars. The rooms are in dire need of updates and repairs. The bedding from the sheets, mattress protector and mattress were all stained. The pillow case was shredded. The pillows are so worn down they compress them into tiny squares and even that is still too flat. The tub and counter are cracked and unstable. That was just my room. My friends room smelled of mold and mildew. Definitely a health hazard for anyone, let alone my friend that was...

“Not a great experience. Upon arrival we were told our rooms were not ready. Check in with at 4 PM however it was 445 for a room was finally checked that it was clean and we could get into it. I also called the front desk around 8 PM to tell them the TV wasn’t working to wish I would be told somebody would be sent up to look at it. That never happened. Also, the noise was ridiculous. They stress the quiet hours after 9 PM however I was up to after 1 PM with kids running up and down the hallway,...

“What I liked was that when I came to check in the check in Lady checked me in right away, this is something I can give you five stars on. But what really thought was not up to Hotel standards was that the refrigerator you had in our room was frosted up with NO FREEZER DOOR ON IT. ALSO THERE WAS NO MICROWAVE IN THE UNIT, THESE TWO THINGS SHOULD BE A REQUIREMENT IN ALL HOTELS, ( HOW ARE PEOPLE THAT RESIDE IN YOUR FACILITIES SUPPOSED TO RE- HEAT THERE FOOD WITHOUT THIS BASIC NEED ) ALSO YOU...