Hotel vicino a Gretzky Estate Winery - Niagara-on-the-Lake

“This is a criticism of the hospitality industry, and is not specific to this property. As an asthmatic and allergy sufferer, the industry has got to take steps to understand that scents are not for everyone. From aromatic soaps and shampoos, which is pretty much a norm, it’s now stepped over to use of highly scented disinfectants and use of scented air fresheners and spraying scents on furniture, and its gotten to be a bit much. Guest experience does not start and end with a fragrant room and if...

“Fantastico Hotel. Super comfort place ”

“First and last time. Great disappointment! Would not recommend. Dirty unsanitary washroom. Trash on the floor. Staff not helpful. Paper thin walls, you could hear people talking like they are in your room. zero customer service. It’s hard for me to give this kind of review, but I’m just being honest.”

“great!”

“We had a wonderful stay here for our anniversary and couldn't have asked for a better experience. The property was beautiful, comfortable, and had everything we needed for a relaxing getaway. Shelley was incredibly welcoming from the moment we arrived, taking the time to show us around and explain all the amenities. She even surprised us with a thoughtful anniversary gift, a kind gesture that made our trip even more memorable and is something we'll never forget. Breakfast was delicious, and...

“Spacious rooms.”

“great stay, wonderful location and beautiful propety!”

“We were on the package deal, wonderful Breakfast great staff”

“Elegant place to stay. Staff very helpful/friendly. A mini vacation in itself.”

“Had a wonderful stay! Lady at front desk especially nice thx!”

“The hotel was great: Breakfast Electric car charger Location”

“Excellent location, unique experience”

“The staff were very helpful and accommodating. The rooms were clean and comfortable. Quick proximity to the highway.”

“Every aspect of the hotel”

“Camera fredda, non andava il riscaldamento, mancano le coperte ”

“A charming Inn to stay and enjoy all that passes by in Lock 7. Hskp staff very attentive and don’t miss a thing. Room 25 on 3rd floor is not perfect for photography as the neighbouring tree blocks a full shot of the ship in the lock. Balconies are a real plus and very clean! The chairs at the table are getting tired and should be replaced. Overall we had a wonderful stay. Make sure you visit the quaint town of Thorold. Lots of cafes and shops to enjoy within walking distance!”

“Fantastic”

“Personale molto scadente. Poco cortese. Eccetto il signore più anziano che sorrideva ed é stato molto gentile. Gli altri tre ((2 giovani e una signora piu anziana) erano molto scortesi. Camera scadente. Anche se sarebbe una bella stanza ampia e ricca di mobili. Comunque il prezzo era buono e anche vicina alle cascate. (15 minuti a piedi). Il ritorno é un po' in salita. ”

“Really fun stay! Definitely geared towards younger kids, but the teen joined in too and we all had a blast! The water slides are fun and very well managed, lines moved well. Our flight had been significantly delayed and even though I called to let them know we were still marked a no show which was a bit scary when we went to check in but the end result was they upgraded us for the stay. Great service!”