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Recensioni per Bay Gardens Hotel

3 out of 5
Bay Gardens Hotel
Reduit Beach Avenue, Rodney Bay Village, Gros Islet

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 409 su 1001 recensioni" "
Valutazione di 8 - Buono. 377 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 125 su 1001 recensioni" "
Valutazione di 4 - Scarso. 54 su 1001 recensioni" "
Valutazione di 2 - Terribile. 36 su 1001 recensioni" "

8,6/10

Pulizia

8,6/10

Personale e servizio

7,8/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

ANTONIO

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Struttura vecchia e decadente. Materasso avvolti nella plastica per evitare il degrado, diventando fonte di sudore notturno. Bagni docce di almeno 25 anni. Personale eccellente. Non è stato offerto upgrade che spettava con servizio VIP
Soggiorno di 2 notti a marzo 2023

8/10 Buono

MARIELLA

Viaggio di lavoro
Mi è piaciuto: Pulizia
Soggiorno di 3 notti a dicembre 2019
Risposta di Danny, il giorno 17 dic 2019
Dear Mariella, Thank you for scoring us 8 out of 10, we sincerely appreciate you taking the time out of your busy schedule to post your review and for this we are grateful. Wishing you a very Merry Christmas and Productive 2020

10/10 Eccellente

Krishna Kumarie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was conveniently located. Hospitality Awesome. Food excellent.
Soggiorno di 4 notti ad aprile 2024
Risposta di Erin Joseph, il giorno 3 mag 2024
Dear Krishna, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

6/10 Soddisfacente

SHANNON

Viaggio con famiglia e bambini piccoli
Check in was fine we had to wait as they forget the key to the room was different, dirty bath towels were left on the shower rack, internet was out for approximately 20 hours at one point, tub was old and paint chipping, water pressure in shower low, room food was not the best. For connecting rooms you can hear everything through the walls. Ohhh and cold showers !!!! Best time to shower 12 noon when the sun is up. Ac was cold. Wouldn’t book again.
Soggiorno di 6 notti ad aprile 2024
Risposta di Erin Joseph, il giorno 3 mag 2024
Dear Shannon, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

8/10 Buono

Chudian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property is extremely clean and well kept. Staff is super friendly and helpfull from the cook to the front desk everyone was tremendous. Pools are nice size and clean. Very quiet and relaxing. Food selection for breakfast and lunch is repetitive and really tastey. We enjoy better quality and variety of food at the sister properties. Never had dinner at this property. Bed and pillow is so comfortable. Nice sz shower with hot/cold water. alcholol Drink is good. We took the allinclusive package. Totally worth is. Dinning is very expensive especially if you are party of two or more. Close to all. Very safe. Property us secure. I would def. Stay there again. Stay for 5nights room 106. Was fanstatic with good working AC and a pool view.
Soggiorno di 4 notti ad aprile 2024
Risposta di Erin Joseph, il giorno 26 apr 2024
Dear Chudian, Thank you for your feedback. We value your opinion and we are glad to hear that you enjoyed your stay with us. We will definitely pass along the great comments to our team members. We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

10/10 Eccellente

Kishawna

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really liked the accessibility to the places around.
Soggiorno di 3 notti a marzo 2024
Risposta di Erin Joseph, il giorno 22 apr 2024
Dear Kishawna, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

10/10 Eccellente

Christopher

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff, food options and location make this a great place to stay with the family.
Soggiorno di 9 notti ad aprile 2024
Risposta di Erin Joseph, il giorno 21 apr 2024
Dear Christopher, Thank you for your feedback. We value your opinion and we are glad to hear that you enjoyed your stay with us. We will definitely pass along the great comments to our team members. We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

6/10 Soddisfacente

Chastity

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Staff was polite. Front desk was extremely nice. Unfortunately we had to ask for washcloths on four separate occasions. We received clean bath towels but not washcloths. The only other issue was staff came to take pictures of the lamps in the bedroom so they could see what style they were. Then they returned later to put in updated lamps. I understand upgrading but we were leaving in two days. It could have waited until we left to be replaced.
Soggiorno di 8 notti a marzo 2024
Risposta di Erin Joseph, il giorno 15 apr 2024
Dear Chastity, Thank you for your feedback. We value your opinion and we are glad to hear that you enjoyed your stay with us. We will definitely pass along the great comments to our team members. We are sorry that this was a disruption for you during your stay. We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

8/10 Buono

richelle

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff
Soggiorno di 1 notte ad aprile 2024
Risposta di Erin Joseph, il giorno 9 apr 2024
Dear Richelle, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

8/10 Buono

Leacroft

Soggiorno di 3 notti ad aprile 2024
Risposta di Erin Joseph, il giorno 3 mag 2024
Dear Leacroft, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

10/10 Eccellente

Thierry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Personnel très agréable a l'écoute ! Très bon établissement. Pas le chauffeur de la navette très désagréable.
Soggiorno di 3 notti ad aprile 2024
Risposta di Erin Joseph, il giorno 9 apr 2024
Dear Thierry, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

4/10 Scarso

Christine

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Erin Joseph, il giorno 9 apr 2024
Dear Irwin, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

6/10 Soddisfacente

Justin

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e servizi
I paid for the all inclusive however the food was average and not much varity in the menu. You get the same menu every day.
Soggiorno di 5 notti a marzo 2024
Risposta di Erin Joseph, il giorno 9 apr 2024
Dear Justin, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

2/10 Terribile

Carol

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
We were extremely disappointed with this property. The beds were extremely uncomfortable. If you stood under the shower for an hour you still would get entirely wet as the shower that only tripped water, absolutely no pressure no matter what time of day you tried to shower. Of all the staff we dealt Hillary-Anne was the only one that was a pleasant and happy. The rest of the staff including management we either rude or unhappy or both. This is the worst property we have ever stayed at in our 30 years of traveling.
Soggiorno di 4 notti a marzo 2024
Risposta di Erin Joseph, il giorno 9 apr 2024
Dear Carol, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

10/10 Eccellente

Sheena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Erin Joseph, il giorno 9 apr 2024
Dear Sheena, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

8/10 Buono

David

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property has an attractive pool in the interior courtyard area and provides a buffet breakfast in the morning that is enjoyable. Rooms were clean and spacious and had good-sized balconies. Also, the property was within short walking distance of most of the hotels and shopping in Rodney Bay and within walking distance, though a longer walk, of the marina. This property is one of three different properties with "Bay Gardens" in its name. I thought I was booking "Bay Gardens Beach and Spa Resort" that is right on the beach but accidently booked "Bay Gardens Hotel." The Hotel provides hourly shuttle service to the Beach Resort and you can use their amenities, but the photo of the beach included in the description of the Hotel is deceiving. Depending on the cost differential between the Hotel and Beach Resort, I would consider staying at the Hotel again.
Soggiorno di 4 notti a marzo 2024
Risposta di Erin Joseph, il giorno 29 mar 2024
Dear David, Thank you for your feedback. We value your opinion and we are glad to hear that you enjoyed your stay with us. We will definitely pass along the great comments to our team members. We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

10/10 Eccellente

Sean

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Location is good. I liked the breakfast.
Soggiorno di 7 notti a marzo 2024
Risposta di Erin Joseph, il giorno 26 mar 2024
Dear Sean, Thank you for your feedback. We value your opinion and we are glad to hear that you enjoyed your stay with us. We will definitely pass along the great comments to our team members. We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

2/10 Terribile

Nashika

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Beware the buffet is $150ec dollars per person. The rooms need upgrades. The food choices are limited. The breakfast is horrible. 😡
Soggiorno di 1 notte a marzo 2024
Risposta di Erin Joseph, il giorno 29 mar 2024
Dear Nashika, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

6/10 Soddisfacente

Janessa

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 7 notti a marzo 2024
Risposta di Erin Joseph, il giorno 23 mar 2024
Dear Janessa, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

8/10 Buono

Charlotte

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great property. Lovely food & comfortable rooms & 4 small pools to choose from & also loved that you can eat in all the other hotels. Only negative is that the food service is super slow, particularly at the beach restaurant at the beach hotel, over an hour & a half wait each meal which wasn’t great with hungry young kids!
Soggiorno di 6 notti a marzo 2024
Risposta di Erin Joseph, il giorno 23 mar 2024
Dear Charlotte, Thank you for your feedback. We value your opinion and we are glad to hear that you enjoyed your stay with us. We will definitely pass along the great comments to our team members. Thank you for the information about the food service. We will do our best to correct this for our guests. We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

8/10 Buono

Toni

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was great.
Soggiorno di 1 notte a marzo 2024
Risposta di Erin Joseph, il giorno 23 mar 2024
Dear Toni, Thank you for your feedback. We value your opinion and we are glad to hear that you enjoyed your stay with us. We will definitely pass along the great comments to our team members. We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

10/10 Eccellente

Hayvon

Soggiorno di 10 notti a marzo 2024
Risposta di Erin Joseph, il giorno 9 apr 2024
Dear Hayvon, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

8/10 Buono

Shandel

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The customer service of the staff was quite commendable, the cleanliness of the property and convenient location was impressive. My stay was nothing short of amazing, I’d definitely recommend.
Soggiorno di 4 notti a marzo 2024
Risposta di Erin Joseph, il giorno 18 mar 2024
Dear Shandel, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

10/10 Eccellente

Andrew

Soggiorno di 7 notti a marzo 2024
Risposta di Erin Joseph, il giorno 9 apr 2024
Dear Andrew, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

6/10 Soddisfacente

Scott

Viaggio di coppia
Mi è piaciuto: Pulizia
Overall the stay was adequate for the purpose of the trip which was exploring St. Lucia. More information about each resort you are given access too could have been shared as well as the dining options.
Soggiorno di 4 notti a marzo 2024
Risposta di Erin Joseph, il giorno 18 mar 2024
Dear Scott, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

8/10 Buono

Pearlene

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, staff very friendly. Love the food and drinks
Soggiorno di 4 notti a marzo 2024
Risposta di Erin Joseph, il giorno 6 mar 2024
Dear Pearlene, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

10/10 Eccellente

Dinesh

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property beautiful people..absolutely enjoyed my time at this hotel . Very clean most of the staff are friendly… few not so much . Be sure to collect your receipts when paying the hotel tax , unfortunately I didn’t receive on upon payment when I arrived and during check out they asked me to pay again which I declined because I had already paid ! Overall stay was wonderful.
Soggiorno di 3 notti a febbraio 2024
Risposta di Erin Joseph, il giorno 6 mar 2024
Dear Pearlene, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We apologize that you had an issue with payment upon check-out. We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

4/10 Scarso

Peter

I booked 2 superior double rooms in the Bay Gardens Hotel, Gros Inlet St Lucia. The booking was confirmed (Itinerary # 72767311320885) by Expedia. However, when we arrived at 4.00 pm, the rooms weren't available - so we waited. When we enquired one hour later we were allocated 1 superior double room in Bay Gardens Hotel and 1 superior king room in Bay Gardens Inn. We were unhappy with being split across two sites and immediately complained. We were told that the hotel was full and that all they could offer was either a standard double in the hotel or a superior king in the Inn. We thus had no alternative but to be accommodated away from our friends in different hotel in a room half the size and with a small tv. After further complaints we were offered a complimentary dinner but this was little redress for the hotel's failure to honour the contract confirmed by Expedia. We finally met up with our friends (one of which has a gluten intolerance) for dinner. Despite mentioning the fact in the on-line check in and again at reception, the gluten free order of spaghetti bolognaise did not arrive at the table until the other three had finished their main course. We remain very unhappy with our experience and trust that Expedia can intervene on our behalf
Soggiorno di 1 notte a febbraio 2024
Risposta di Erin Joseph, il giorno 6 mar 2024
Dear Peter, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

4/10 Scarso

Jeff

Soggiorno di 7 notti a febbraio 2024
Risposta di Erin Joseph, il giorno 23 mar 2024
Dear Jeff, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

10/10 Eccellente

Termantha

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice beachfront restaurant with a floating waterpark for the children
Soggiorno di 3 notti a febbraio 2024
Risposta di Erin Joseph, il giorno 21 feb 2024
Dear Termantha, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

4/10 Scarso

Gail

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This was a honeymoon couple and they were not given any complimentary services. the room had a old smell.
Soggiorno di 3 notti a gennaio 2024
Risposta di Erin Joseph, il giorno 21 feb 2024
Dear Gail, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

10/10 Eccellente

Joy

Soggiorno di 2 notti a febbraio 2024
Risposta di Erin Joseph, il giorno 23 mar 2024
Dear Joy,Thank you for your feedback. We value your opinion and we are glad to hear that you enjoyed your stay with us. We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

8/10 Buono

Dennis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, close access to restaurants and shopping.
Soggiorno di 3 notti a febbraio 2024
Risposta di Erin Joseph, il giorno 17 feb 2024
Dear Dennis, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

10/10 Eccellente

Carlos, DAVENPORT

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel personal are very nice and the hotel is clean and all inclusive.
Soggiorno di 4 notti a febbraio 2024
Risposta di Erin Joseph, il giorno 21 feb 2024
Dear Carlos, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

4/10 Scarso

Heather

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
It was very dated and badly designed. Couldnt get a late checkout even for one hour. Had no balcomny only a window that looked into corridor so had to jeep curtains closed. Was noisy, toilet leaked, tub looked old and patched. Would never stay at this property again. Ever. Staff was very nice though, and none of this was their fault.
Soggiorno di 2 notti a febbraio 2024
Risposta di Erin Joseph, il giorno 16 feb 2024
Dear Heather,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

10/10 Eccellente

Karlee

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The entire staff was extremely sweet and welcoming. We loved being able to shuttle to the other properties. We had such a great experience celebrating our honeymoon here.
Soggiorno di 4 notti a febbraio 2024
Risposta di Erin Joseph, il giorno 16 feb 2024
Dear Karlee, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay and honeymoon with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

10/10 Eccellente

Lyselle

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellence on every level
Soggiorno di 2 notti a febbraio 2024
Risposta di Erin Joseph, il giorno 16 feb 2024
Dear Lyselle, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

8/10 Buono

Felino, bloomfield

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient. Close to what I what to see and visit. Wonderful staff, good breakfast and nice pools.
Soggiorno di 3 notti a gennaio 2024
Risposta di Erin Joseph, il giorno 16 feb 2024
Dear Felino, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

8/10 Buono

Paul, DIDCOT

Soggiorno di 1 notte a gennaio 2024
Risposta di Erin Joseph, il giorno 16 feb 2024
Dear Paul, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

6/10 Soddisfacente

Micheal Andre

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
It’s okay but the gym and stuff was out of order
Soggiorno di 7 notti a gennaio 2024
Risposta di Erin Joseph, il giorno 6 feb 2024
Dear Michael Andre, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

6/10 Soddisfacente

GfourS

Soggiorno di 3 notti a gennaio 2024
Risposta di Erin Joseph, il giorno 23 mar 2024
Dear GfourS, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a gennaio 2024
Risposta di Erin Joseph, il giorno 31 gen 2024
Good Day, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

4/10 Scarso

RUDIE G

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We enjoyed our stay overall. The food options were limited but quite good food. There is only 1 bar so if you want to sit around one of the other pools it is quite a walk to get a drink. Staff were very friendly. The grounds were spread out in multiple building and the walk between them was pretty. The location was convenient to walk to the bank for local currency, shopping and restaurants. Going to the sister beach resort was easy using the shuttle. However, DO NOT stay in the Croton Superior room. There was nothing superior about it! The only window looked out to an enclosed hallway. It felt claustrophobic! There was no dresser to unpack our clothes so we had to live out of our suitcase. Although there were black out drapes, there was a clear glass transom over the door and the light from the light fixture beside the door meant that it was not dark in the room. If I were to go back I would definitely choose a different room!
Risposta di Erin Joseph, il giorno 31 gen 2024
Dear Rudie, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

10/10 Eccellente

Gregg, Calgary

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Key staff members at checkin, bar and shuttle are excellent. Small quaint property with 3 pool areas to choose from and very relaxing vibe. I see why many guests return each year. Great spot for shopping and dining nearby.
Soggiorno di 2 notti a gennaio 2024
Risposta di Erin Joseph, il giorno 31 gen 2024
Dear Gregg, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

10/10 Eccellente

Russell

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great customer service. Hotel is in the perfect area so you can walk around and go into stores, restaurants and night clubs
Soggiorno di 2 notti a gennaio 2024
Risposta di Erin Joseph, il giorno 31 gen 2024
Dear Russell, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

8/10 Buono

Andyiae

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Erin Joseph, il giorno 23 mar 2024
Dear Andyiae, Thank you for your feedback. We value your opinion and we are glad to hear that you enjoyed your stay with us. We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

8/10 Buono

Deborah

Soggiorno di 7 notti a gennaio 2024
Risposta di Erin Joseph, il giorno 24 gen 2024
Dear Deborah, Thank you for your feedback. We value your opinion and glad to hear that enjoyed your stay with us.We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

8/10 Buono

Paul

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Quaint Hotel with Great Service
Great service and the entire staff aim to please with a smile. Stand outs are Nathaniel at the front desk goes beyond to ensure that you are happy and does it with the biggest smile. Quiency and Terry at the bar are so warm, friendly and engaging. They ensure you enjoy the daily happy hour from 5.00 pm to 7.00 pm. The hotel is close to the famous Rodney Bay where you can dine to great cuisine. The hotel is quaint and the staff quickly know what your routine and likes are.
Soggiorno di 5 notti a gennaio 2024
Risposta di Erin Joseph, il giorno 24 gen 2024
Dear Paul, Thank you for your feedback. We value your opinion and we are glad to hear that you enjoyed your stay with us. We will definitely pass along the great comments to our team members. We do hope that you choose to stay at Bay Gardens Hotel again in the near future.

2/10 Terribile

Michelle, Malden

Soggiorno di 2 notti a gennaio 2024
Risposta di Erin Joseph, il giorno 19 gen 2024
Dear Michelle, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.

2/10 Terribile

syrena, treasure island

Soggiorno di 1 notte a gennaio 2024
Risposta di Erin Joseph, il giorno 6 feb 2024
Dear Syrena, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of providing you with the exceptional experience we strive for.Rest assured that we take all guest feedback seriously, and we are committed to making the necessary improvements to enhance the overall quality of our services. We do hope that you provide us the opportunity in the near future and that you choose to stay at Bay Gardens Hotel again.