Gli animali sono accettati presso Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Orario del check-in: 15:00-23:30. Il check-in posticipato è disponibile con orario limitato.

A che ora si deve eseguire il check-out presso Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Orario del check-out: 12:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento (100 USD).

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. In questa struttura potrai praticare attività come tennis, pallavolo, aerobica e altro ancora.

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Nuove Recensioni, Prezzi e Offerte per il 2025

Q: Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort ha una piscina?

Sì, la struttura dispone di 4 piscine all'aperto e una piscina per bambini.

Q: Dove si trova Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Davanti alla spiaggia di Gros, questo resort si trova a 2 km da Isole Sopravento Meridionali e Sandals Golf and Country Club. Smugglers Cove e Centro acquatico della baia Rodney si trovano ugualmente a meno di 3 km di distanza.

8/10 Buono

nicole

15 nov 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

The stay was good. The best thing I could have done was the diamond club. The food was blah and they need more activities and music

Soggiorno di 3 notti a novembre 2025

8/10 Buono

Tianna

Viaggio di coppia

12 nov 2025

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura

Dinner reservations extremely difficult. Food was just okay

Soggiorno di 6 notti a novembre 2025

8/10 Buono

David Alan

Viaggio di gruppo, Viaggio con la famiglia

10 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

They had the wrong room for us and the staff was a little slow. The resort was very nice

Soggiorno di 4 notti a novembre 2025

6/10 Soddisfacente

Sean

Viaggio di coppia

10 nov 2025

Mi è piaciuto: Pulizia

Non mi è piaciuto: Personale e servizio

The rooms are out dated. Every time we ate at the buffet we had to ask multiple times to get a glass of water. As we watch them fill people’s water that just sat down. Bartenders at the pool were good. Waiters at Grazi were good. We appreciate the bottle of Champaign for our honeymoon. The reservation system is not good for the restaurants. From night one every restaurant was showing booked. But when walking by or asking for a reservation they were empty. WiFi could be a lot better considering the building. Better variety of food is a must! Why are you serving the same thing for lunch and dinner. The people at check out were very rude. Almost as if they realized we were leaving and they didn’t care about quality service anymore. You need better communication with nexus( considering they have an office at your property) We were picked up 30 mins late and Koby could figure out we’re out reservation was. Nobody believed we had the private transfer untill I had to show multiple people my pass on my phone. Why couldn’t we keep the bracelet as a little souvenir? Those are the things you put in a memory box.

Soggiorno di 5 notti a novembre 2025

4/10 Scarso

Iyanni

Viaggio con famiglia e bambini piccoli, Viaggio di coppia

9 nov 2025

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Rooms were gross. Ripped sheets spills in the fridge and had a damp moldy smell in the room. We got a room change and the next room was even more disgusting. I requested a crib weeks before our stay and also when we got there and never received one. Mini fridges didn’t get cold so I had to walk around asking for ice to keep my child’s milk cold. Downstairs ice machines didn’t work. Sometime the elevators would stop working. Last two nights our a/c didn’t work. We asked if someone could come look at it and no one showed up. This hotel needs a serious revamp and new management because it feels like the people just don’t care. Please reconsider if you’re thinking about staying here.

Soggiorno di 5 notti a ottobre 2025

8/10 Buono

Marie-Josée

7 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Chambre tres propre et les piscines.

Soggiorno di 10 notti a ottobre 2025

2/10 Terribile

Esther M

Viaggio di coppia

4 nov 2025

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura

DO NOT STAY HERE!!! I really tried to give the property a chance to right their wrongs but they chose to ignore my emails. The entire staff is poorly trained-- if trained at all. The rooms are poorly maintained. The wifi is only existent in certain weird areas of the rooms and property. None of the promised discounts or credits are given. Just stay somewhere else, TRUST ME. Worst Royalton in the bunch-- I've been to 6 Royaltons. St Lucia Royalton would be a waste of your time and hard earned money.

Soggiorno di 6 notti a ottobre 2025

10/10 Eccellente

Brodric

Viaggio di coppia

3 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

We got the butler service and it was awesome. They made everything much better for us.

Soggiorno di 6 notti a ottobre 2025

6/10 Soddisfacente

Helene

Viaggio con la famiglia

2 nov 2025

The room had a damp musty smell for the entirety of our stay. The grounds were kept in good condition but the room seemed like it was neglected (stains, etc). The elevator was not working in our room’s building. Had to use stairs or employee elevator. Employee elevator was always dirty. Towels were never fully replaced even when soiled ones were removed.

Soggiorno di 4 notti a ottobre 2025

2/10 Terribile

Vanessa

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio di coppia

1 nov 2025

Mi è piaciuto: Condizioni e dotazioni della struttura

Non mi è piaciuto: Servizi

The hotel was nice, but the service was horrible. Janell (concierge bldg 5) was great but that was about it. Was hard to get simple things like water or to restock the beer , which only happened once during our stay. We went with a group that held 6 rooms including ours. One room flooded because the tub leaked. We all ordered room service at least once that never came. Was hard to get napkins when at meal service. Another room was wet when we got there. Another the kettle leaked. 5403 (my room)5105, 4008, 4107,4114 and another room Zamina Mohammed. For the money we paid we expected way way better. My husband and I chose this location based on a previous stay in Royalton Negril which was fantastic back in November 2021. I can’t believe we almost purchased or even considered a prime package. Based on what we saw glad we didn’t.

4/10 Scarso

Alan Jay

31 ott 2025

Non mi è piaciuto: Pulizia e servizi

Bad service, food, & poor housecleaning. Building dirty & not cleaned especially in the elevator-gross. Totally lacking in customer service & care.

Soggiorno di 7 notti a ottobre 2025

8/10 Buono

Sheree

Viaggio di gruppo

29 ott 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Room was clean, staff not so friendly

Soggiorno di 4 notti ad agosto 2025

4/10 Scarso

Telia

Viaggio di gruppo

29 ott 2025

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura

Non mi è piaciuto: Pulizia

The reservation was for a luxury junior suit with a king size bed, unfortunately we welcomed two queen beds. The room was not prepared appropriate toiletries such as wash clothes and towels. The room also had a staleness to it with floors and countertops that had dust and debris. The property was well maintained and groomed. The housekeeping staff were very friendly and accommodating, where as the servicing staff in the restaurants were polar opposite to house keeping and bartenders that were extremely amazing.

Soggiorno di 3 notti a ottobre 2025

2/10 Terribile

Jamel

Viaggio di gruppo, Viaggio di coppia, Viaggio con la famiglia

27 ott 2025

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

This is by far the worse resort I’ve ever stayed on in my life. Elevators were breaking down, no straws for drinks, no napkins for meals, bars running out of liquor! No availability for the restaurants besides the buffet. Worms and bugs in my room. Remade our room with dirty sheets. Swim up pool seats had paint and dirt splattered all over them. Mirror in the room had paint splattered all over it. Extremely understaffed on every part of the resort! By far thee worse resort we’ve ever been on!

Paid extra for a swim out room I couldn’t use because paint and dirt were all over the furniture.

Worms crawling in our room on the ceiling and floor.

Soggiorno di 5 notti a ottobre 2025

4/10 Scarso

Alfonse

Viaggio con la famiglia

27 ott 2025

Mi è piaciuto: Condizioni e dotazioni della struttura

Non mi è piaciuto: Pulizia

Our room had a terrible musty smell...black mold on bathroom curtains. Most of the staff was very friendly, but some were very rude. Our last day the pool bars ran out of rum....how is that possible? All in all it was a good family vacation, but we will not return.

Soggiorno di 7 notti a ottobre 2025

8/10 Buono

Michelle

27 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Only did like sometimes food was cold under the heat lamps

Soggiorno di 7 notti a ottobre 2025

2/10 Terribile

nicole

Viaggio di coppia

26 ott 2025

Non mi è piaciuto: Pulizia e personale e servizio

The property itself is large. I checked outn4 days earlier and went to another hotel. The elevator stopped working and my room.was on thr 5th floor. Nobody ask to relocate my room. The staff looked, dress and operated more like McDonald's worker than a resort staff. Their uniform were dirty and overall not hospitality. The rooms and hallway were dirty. The lunch room had variety but not quality. Poorly prepared

Soggiorno di 7 notti a ottobre 2025

2/10 Terribile

Bianca

Viaggio di gruppo, Viaggio di coppia

26 ott 2025

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura

The Worst Vacation We’ve Ever Had Our stay was an absolute disappointment from start to finish. The resort ran out of tequila every single day — how does a Caribbean resort run out of tequila? The food situation was just as bad: one day they ran out of burgers, the next day jerk chicken, and at the steakhouse, even the ribeye was “unavailable.” When food was available, it was subpar — the crab cake was hard as a brick and small enough to pass for a chicken nugget. Basic amenities were also a mess. They repeatedly ran out of pool and beach towels, which made it impossible to enjoy the facilities comfortably. We booked a king-size junior suite but were given two queen beds instead, with no effort to correct the issue. When we politely shared our concerns with staff, they seemed completely indifferent — no apology, no accountability, just blank stares. I’ve never been so happy to go home from a trip. What should have been a relaxing getaway turned into a frustrating experience that we couldn’t wait to end. Save yourself the disappointment — this was by far the worst vacation we’ve ever been on.

Soggiorno di 4 notti a ottobre 2025

6/10 Soddisfacente

Samiel

Viaggio di gruppo

26 ott 2025

Mi è piaciuto: Pulizia e servizi

It was an okay experience. Staff are friendly and very laid back. Breakfast at the buffet was okay. Restaurants were really good (best part), especially the hibachi. Room was very cold (too cold) so we adjusted the temp. Need more ATMs on the property.

Soggiorno di 5 notti a ottobre 2025

4/10 Scarso

Christopher

Viaggio con la famiglia

26 ott 2025

Non mi è piaciuto: Personale e servizio

Ac kept rooms cool

Soggiorno di 7 notti a ottobre 2025

8/10 Buono

Karen M

Viaggio di coppia

26 ott 2025

Mi è piaciuto: Pulizia e servizi

Ripped and rough sheets; room refrigerator not stocked daily; delayed response from requests for anything from employees; some employees seemed annoyed when asking for a drink, etc; room ac would reset or not cool enough especially by afternoon; elevator outage many times in building 4; food in restaurants were mediocre at best; room updates were sloppy (paint and calk smears) scratched coffee table; restock of coffee and water intermittent

Soggiorno di 7 notti a ottobre 2025

4/10 Scarso

Tiffany

26 ott 2025

The service is terrible. The resort is nice. The staff need serious hospitality training. There were bugs all over the food at the buffet. I watched a worked squash a palmetto bug in front of me in the restaurant. Our butler service and diamond club was a waste of money. Go somewhere else.

Soggiorno di 7 notti a ottobre 2025

10/10 Eccellente

Charlene Denise

25 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Beautiful resort staff was very nice and accomodating

Soggiorno di 5 notti a ottobre 2025

6/10 Soddisfacente

Lee

Viaggio di gruppo

25 ott 2025

Mi è piaciuto: Personale e servizio

yes

Soggiorno di 3 notti a ottobre 2025

2/10 Terribile

cheryl

Viaggio con la famiglia

25 ott 2025

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Ac didnt work ceiling fan sound like it would fall elevator went down and out dated.

Soggiorno di 4 notti a ottobre 2025

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