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Recensioni per Motel 6 Groton, CT—Casinos Nearby

2 out of 5
Motel 6 Groton, CT—Casinos Nearby
404 Bridge St, Groton, CT

Recensioni

6,6
Valutazione di 10 - Eccellente. 185 su 1000 recensioni" "
Valutazione di 8 - Buono. 273 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 258 su 1000 recensioni" "
Valutazione di 4 - Scarso. 155 su 1000 recensioni" "
Valutazione di 2 - Terribile. 129 su 1000 recensioni" "

6,6/10

Pulizia

7,4/10

Personale e servizio

6,2/10

Servizi

6,2/10

Condizioni e dotazioni della struttura

6,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Luca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

rosemarie

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Desk personnel helpful
Soggiorno di 1 notte ad aprile 2024
Risposta di Brand Experience Team, il giorno 24 apr 2024
Hi Rosemarie,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

4/10 Scarso

Rachael

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
When we arrived at 1130pm, I walked in and one person was waiting in front of me. There was no worker visible at the desk. When she finally walked out of the backroom, she looked up at me and said "you've got to be f***** kidding me". That is how I was greeted. She didn't say anything else until she mumbled under her breath, "I would love to check you in, but I dont have any keys". I had to ask her what was going on and that's when she finally told me that she didn't have the actual keys to give us to get in the room. We left and got something to eat, came back and she was extremely pleasant and apologetic. It just wasn't a great way to be greeted. Other than that, the room looked new with the exception of the bathtub. Was going to take a shower until I looked in the tub which was old and dirty. Tried to wash up in the sink, no hot water. The pillows were very flat and smelled like plastic. They only give 3 pillows for a king size bed, should be 2 per person and there was no extra pillow or linen in the room. Overall, for what I paid, it was ok. It was just the little things, which add up.
Soggiorno di 1 notte ad aprile 2024
Risposta di Brand Experience Team, il giorno 24 apr 2024
Hi Rachel,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 Soddisfacente

Deneen

Viaggio con animali domestici
Non mi è piaciuto: Personale e servizio e servizi
The desk clerk working around 3:30 p.m. on Saturday, April 5th, was extremely rude. I had never stayed there before and was assigned a room on the second floor. All the doors to the rooms are on the exterior, but there are no visible stairs to get to the second floor. I had to go back to the desk to ask where the stairs were and the clerk was very irritated by my question. Turns out the stairwell is on the inside of the building for the rooms that are on the exterior. Does not make sense and something that you would never figure out unless you've stayed there before. I also told her that I had my dog with me, so you would think that she would put me on the first floor so I could easily take my dog out. Instead she gives me a second floor room and the motel was by no means full. All that aside, except for a very strong smell of bleach in the room that I tried to lessen with air freshener spray, my room was fairly clean. It seem to take forever to get any hot water, and then it was only warm. The motel is in an area that is quiet and not by the highway and the rates are reasonable especially if you are trying to attend a concert at the casino and need sleep before facing an out-of-state drive home. All in all not a bad stay for a budget motel. You really have to lower your expectations, and consider the price and you won't be so disappointed.
Soggiorno di 1 notte ad aprile 2024
Risposta di Brand Experience Team, il giorno 18 apr 2024
Hi Deneen, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 Soddisfacente

Nathaniel

Mi è piaciuto: Pulizia e personale e servizio
Something (maybe a water heater?) was banging the whole time, but I’m guessing that’s not a problem for every room. Tile floors like this room had are better for cleanliness than carpet at cheap hotels. Overall, decent value
Soggiorno di 1 notte a marzo 2024
Risposta di Brand Experience Team, il giorno 11 apr 2024
Hi Nathaniel,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terribile

Patrick

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e servizi
The woman at the front desk was rude upon arrival and greeting me. The heat didn't work in the room it was set on 78 and absolutely freezing n bed horrible
Soggiorno di 1 notte a marzo 2024
Risposta di Nancy Y., il giorno 3 apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Buono

Pat

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Only real complaint is the beds are very hard not conducive for a good sleep.
Soggiorno di 1 notte a gennaio 2024
Risposta di Brand Experience Team, il giorno 30 gen 2024
Hi Pat, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Soddisfacente

Hazan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The receptionists were very nice and accommodating. The rooms were clean. However, the place needs major updating. We booked in total 5 rooms and in each room the heating/air-conditioning units were very noisy. The bed frames were squeaky. The towels were worn and almost torn. In one of the rooms there was a huge bubble on the ceiling due to some water damage.
Soggiorno di 1 notte a dicembre 2023
Risposta di Brand Experience Team, il giorno 9 gen 2024
Hi HazanWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

4/10 Scarso

Elizabeth

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The room, especially the bathroom smelled like cigarettes
Soggiorno di 1 notte a dicembre 2023
Risposta di Brand Experience Team, il giorno 9 gen 2024
Hi Elizabeth,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Eccellente

Gavin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

10/10 Eccellente

Jaime Lynn

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice owner. Nice property. Nice rooms. Will stay here again
Soggiorno di 1 notte a dicembre 2023
Risposta di Nancy Y., il giorno 13 dic 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Eccellente

Jaime Lynn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice experience
Soggiorno di 1 notte a dicembre 2023
Risposta di Nancy Y., il giorno 13 dic 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Scarso

Celestine

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not clean
Soggiorno di 1 notte a dicembre 2023
Risposta di Nancy Y., il giorno 13 dic 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Eccellente

Celestine

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Very Peaceful
Soggiorno di 1 notte a novembre 2023
Risposta di Nancy Y., il giorno 5 dic 2023
Thank you for the perfect rating!!Nancy Y.#Team6

4/10 Scarso

Kelly

Soggiorno di 3 notti a novembre 2023

8/10 Buono

Diane

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bed was on a metal platform that moved a bit when getting on and off bed. I DID not care for this, but matress comfy
Soggiorno di 1 notte a novembre 2023
Risposta di Nancy Y., il giorno 29 nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Terribile

Irving

Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Shelby

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved the staff and our room was great. Only problem is that the people on each side of our room were extremely loud and it constantly smelled of weed and cigarettes
Soggiorno di 2 notti a novembre 2023
Risposta di Brand Experience Team, il giorno 21 nov 2023
Hi ShelbyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Buono

Luis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023

6/10 Soddisfacente

Colin, Seattle

Viaggio con la famiglia
Non mi è piaciuto: Servizi
The staff was friendly and the rooms were clean. The stay was exactly what we needed since we weren't looking for bells & whistles.
Soggiorno di 2 notti a ottobre 2023
Risposta di Brand Experience Team, il giorno 15 nov 2023
Hi Colin,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Buono

George

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel location is perfect if you have a reservation on the Cross Island Ferry. Short drive from the hotel to the ferry terminal and both are easy to find. Still waiting for my room receipts. The staff at check-in assured me the receipts would be emailed and verified my email address. Need the receipts to submit my travel voucher.
Soggiorno di 1 notte a ottobre 2023
Risposta di Brand Experience Team, il giorno 15 nov 2023
Hi George,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very clean hotel. And very quiet. No issues. Stayed on a Saturday night. Fresh coffee in the morning and easy check in and check out.
Soggiorno di 1 notte a ottobre 2023
Risposta di Nancy Y., il giorno 7 nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terribile

John

Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Evelyn, New Britain

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was very clean and staff was very friendly and helpful
Soggiorno di 1 notte a ottobre 2023
Risposta di Brand Experience Team, il giorno 1 nov 2023
Hi Evelyn,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Eccellente

Adam

Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Paul

Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Shelly

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a ottobre 2023

8/10 Buono

Jill

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Stayed one night for a family event. Literally just slept there.
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 26 ott 2023
Hi Jill, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Buono

zuzana

Soggiorno di 1 notte a ottobre 2023

2/10 Terribile

David

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Hotel from HELL
The room was disgusting. The bedding was dirty, the floor was greasy and slippery. There was a strong odor and even though it was supposedly a non-smoking room there was a strong cigarette smell in the bathroom. The towels were thin and were not soft at all. There were people on the balcony near our room smoking pot and looking like criminals. This place was horrible, we were not able to stay and they were not cooperative at all and refused to give even a partial refund. Our dog sniffed the bed and the loveseat and turned her head away and refused to go near them, if you’re dog won’t get on the bed, you can’t expect people to do it.
Soggiorno di 1 notte a ottobre 2023

6/10 Soddisfacente

Timothy

Soggiorno di 4 notti a ottobre 2023

8/10 Buono

Mary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place to stay close to casino.
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Joseph

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a ottobre 2023

2/10 Terribile

Emily

Soggiorno di 1 notte a ottobre 2023

6/10 Soddisfacente

Kim

Non mi è piaciuto: Pulizia
Vending machine was broken and ice machine was dripping water all over the floor.
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 10 ott 2023
Hi KimThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 Soddisfacente

Abraham

Mi è piaciuto: Pulizia
No Microondas
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 10 ott 2023
Hola Abraham, Esperamos tener la oportunidad de mejorar tu experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

8/10 Buono

Debbie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very easy check-in. Staff very pleasant and helpful. Price very fair. Thanks for a pleasant visit
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 2 ott 2023
Hi Debbie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Eccellente

ENRIQUE

Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a settembre 2023

4/10 Scarso

kitti

Viaggio di lavoro
Non mi è piaciuto: Pulizia
Bathroom smelled like an ash tray even though it was a non smoking room
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 27 set 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023

8/10 Buono

Emma

Mi è piaciuto: Personale e servizio e servizi
Pros: the staff were nice, location was in a generally nice area, and parking was easy. Cons: the room felt slightly damp from the humid air of the area. I would not mind staying here again though if I needed to come back.
Soggiorno di 4 notti a settembre 2023
Risposta di Brand Experience Team, il giorno 19 set 2023
Hi Emma,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

6/10 Soddisfacente

John

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Hadn't stayed at a Motel 6 in a while and was forced into staying at this one due to lack of other options. This is a very basic facility with no frills to say the least. Room floors not carpeted. No food other than coffee in the AM. No hairdryer. Significant number of units occupied by longer term residents. Door stuck but learned to kick it open. But everything basically worked and was clean. AC and refrigerator worked fine. The desk staff was helpful. Would not have picked this place but it was ok under the circumstances.
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 19 set 2023
Hi John,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 Terribile

Glenn

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
old and rusting. no klenex
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 19 set 2023
Hi Glenn,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Eccellente

Anna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Really good
Definitely the best motel 6 we’ve stayed in. I was expecting a dumpy cheap room that smelled like cigarettes, but it was clean and comfortable
Soggiorno di 2 notti a settembre 2023
Risposta di Brand Experience Team, il giorno 19 set 2023
Hi Anna,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Eccellente

Jeri J.

Soggiorno di 2 notti a settembre 2023

8/10 Buono

Joanne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Had a good Motel experience…
The Motel was ok..Room wasn’t bad…For the price we paid can’t complain…Friendly front desk..Property outside was cute had a little bench …Enjoyed my little trip..Thats what counts…Had a great time
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 13 set 2023
Hi Joanne, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
overpriced stay
Motel 6 Groton was spartan. No tissues. No microwave. No breakfast ( none was advertised.) The desk clerk was not friendly or welcoming. The bed sounded like a metal drum when you moved. No art or even posters. The room was barely furnished with the minimum. The motel was overpriced for the level of service and comfort.
Soggiorno di 1 notte ad agosto 2023
Risposta di Brand Experience Team, il giorno 13 set 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Eccellente

France

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Près de l endroit où je devais me rendre, très pratique.
Soggiorno di 1 notte ad agosto 2023
Risposta di Nancy Y., il giorno 7 set 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Scarso

Janet

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Under impressed.
Our first room reeked of cigarettes and we had to change rooms. The next room was much better but it was not too clean. (Hair on toilet seat). Additionally, the bed was likely old(?). Every time I moved in the bed, it made a popping noise from the springs I am guessing. For the price, I expected more.
Soggiorno di 1 notte ad agosto 2023
Risposta di Nancy Y., il giorno 7 set 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6