Balcone

Recensioni per Beachside Resort Hotel

2 out of 5
Beachside Resort Hotel
610 W Beach Blvd, Gulf Shores, AL

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 436 su 1074 recensioni" "
Valutazione di 8 - Buono. 330 su 1074 recensioni" "
Valutazione di 6 - Soddisfacente. 159 su 1074 recensioni" "
Valutazione di 4 - Scarso. 74 su 1074 recensioni" "
Valutazione di 2 - Terribile. 75 su 1074 recensioni" "

7,6/10

Pulizia

8,6/10

Personale e servizio

7,2/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Cynthia

Mi è piaciuto: Pulizia e personale e servizio
This property could use a little updating!!!! Cool having the pool on the 3rd floor looking across to the beach
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Dear Cynthia,Thank you for being our guest. We are glad your stay with us was enjoyable on many levels, but we regret that you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals as we plan for the future. It was a pleasure to serve you, and we look forward to welcoming you back soon.Warmest Regards,Carla Kelly,General Manager

4/10 Scarso

Sebastian

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It was close to the beach which was nice but the bed sheets had stains and hair on them.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Dear Sebastian,Thank you very much for posting a review of your stay. It is nice to read that you enjoyed our excellent location. However, we do apologize for the issues you had with your room. We have shared your comments with our housekeeping staff, and we want to thank you for this valuable feedback. We look forward to having you stay with us again.Warmest Regards,Carla Kelly,General Manager

6/10 Soddisfacente

charles

Viaggio di gruppo
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The property could use some polishing. The bathroom especially is showing a bit of its age and could use some refreshing. The breakfast Was a disappointment to say the least. The staff needs some training in customer service. One of the crew came into the elevator with A dirty garbage can. not very pleasant.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Charles,Thank you for reviewing our hotel. We hope you enjoyed aspects of your stay; however, we are sorry we missed meeting your expectations and the difficulties you experienced. Please accept our apologies for any inconvenience associated with the condition of our property and service. This is not the kind of impression that we want our guests to have. Hence, your comments have been discussed with the concerned individuals to ensure we consistently meet our high standards. We value your business and hope to welcome you back soon.Warmest Regards,Carla Kelly,General Manager

6/10 Soddisfacente

Belinda

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Dear Belinda,Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Patricia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
staff was so nice. our room was ready early and we were able to just walk across the street to the beach
Soggiorno di 1 notte ad aprile 2024
Risposta di gm, il giorno 27 apr 2024
Dear Patricia, We're delighted to hear that you had a pleasant experience with our staff and that you were able to enjoy early access to your room. It's wonderful that our convenient location allowed you to easily access the beach. We hope you had a fantastic time by the seaside and that you'll choose to stay with us again in the future. Warmest Regards,Carla KellyGeneral Manager

8/10 Buono

Ronald

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 27 apr 2024
Dear Ronald, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the Gulf Shores. It was our pleasure accommodating you. We hope you will make Beachside Resort Hotel your home away from home whenever your travels bring you to our area.Warmest Regards,Carla KellyGeneral Manager

10/10 Eccellente

Sheila

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice people work there. If you have a problem, they will fix it.
Soggiorno di 1 notte ad aprile 2024
Risposta di manager, il giorno 26 apr 2024
Dear Sheila, Thank you for taking the time to provide us with your feedback. It is such a pleasure to learn that you enjoyed your stay and had some memorable encounters with our staff. We hope to welcome you back soon for another enjoyable visit. Warmest Regards,Carla KellyGeneral Manager

6/10 Soddisfacente

Tiffany

Average
Soggiorno di 2 notti ad aprile 2024
Risposta di manager, il giorno 26 apr 2024
Dear Tiffany, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Warmest Regards,Carla KellyGeneral Manager

10/10 Eccellente

Amelia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 25 apr 2024
Dear Amelia,On behalf of our entire team, thank you for taking the time to post such excellent feedback about Beachside Resort Hotel! We are delighted that you thoroughly enjoyed your stay, and we hope to have the honor of serving you again soon.Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Sandy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great spot!!
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 23 apr 2024
Dear Sandy,Thank you so much for your outstanding review. We are glad that everything went well during your stay. Thank you for choosing Beachside Resort Hotel, and we hope to have the opportunity to welcome you back any time you are in the area!Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Ashlynn

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great nice clean place
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 23 apr 2024
Dear Ashlynn,We want to thank you for choosing to stay with us at Beachside Resort Hotel. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and refreshing. It would be an honor to host you again when you return to Gulf Shores.Warmest Regards,Carla Kelly,General Manager

6/10 Soddisfacente

Susan, Denver

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 22 apr 2024
Dear Susan,Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Warmest Regards,Carla Kelly,General Manager

8/10 Buono

Lisa, Burnsville

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hotel was okay. There was a distinct musty smell to the room which I did not like. Otherwise it was okay for price we paid. Everything was within walking distance so we were able to park our vehicle and leave it until we left.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 19 apr 2024
Dear Lisa,Thank you for staying with us recently. We are delighted you enjoyed our great value and excellent location. However, we apologize for the issue you experienced in your room. We strive to provide a comfortable and pleasant environment for all our guests, and your comfort is of great importance to us. We regularly review our cleaning and maintenance practices to ensure our standards are upheld throughout the hotel. Feedback like yours is instrumental in this process, offering us insight into certain areas. Thank you for your review, and we hope to welcome you back again soon.Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Vaughn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location...close to beach
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 18 apr 2024
Dear Vaughn,Thank you for affirming how convenient our location is. We couldn't agree more! We enjoyed having you as our guest at Beachside Resort Hotel and hope to welcome you back soon for another five-star experience. Warmest Regards,Carla Kelly,General Manager

4/10 Scarso

Halley

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e servizi
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Dear Halley,We value guest feedback, and we thank you for taking the time to share your rating. We are disappointed that your experience was anything other than perfect. Thank you for choosing us for your visit to Gulf Shores, and we hope to see you again so we can provide you with the exceptional stay you deserve.Warmest Regards,Carla Kelly,General Manager

8/10 Buono

Brian

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 16 apr 2024
Dear Brian,Thank you for the wonderful rating. We are thrilled we met your expectations for a fantastic stay at Beachside Resort Hotel. We hope to have the pleasure of welcoming you back for another memorable experience.Warmest Regards,Carla Kelly,General Manager

6/10 Soddisfacente

Edward

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Average hotel . Old rooms,old building , but if u plan on using the room for a place to shower and sleep it works good especially for its price .walking distance to the beach and plenty of restaurants and shopping .
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Dear Edward,Thank you for choosing us and also for your review. We want to apologize for not exceeding your expectations during your visit. We appreciate your comments on how much you enjoyed our excellent value and location, and we hope you will come back so we can provide you with the exceptional experience for which we are known. It was our pleasure hosting you, and we look forward to your next visit.Warmest Regards,Carla Kelly,General Manager

8/10 Buono

Briana C.

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff very friendly
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 16 apr 2024
Dear Briana,We are flattered by your generous review of Beachside Resort Hotel. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to Gulf Shores! Warmest Regards,Carla Kelly,General Manager

2/10 Terribile

REBECCA, Bay Minette

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Dear Rebecca,Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for any concerns during your stay. Thank you for choosing us, and we hope you will visit again soon for an enhanced experience.Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Amanda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Just across the street is beach access and was an easy walk. The room was very clean, the beds and linens very comfortable, the staff very friendly. The breakfast didn't have much to it, basically cereal, muffins and yogurt but we were just glad to get something free lol. The place appears older but is kept clean and we appreciated that very much. the only thing noticed was the majority of the pool furniture was busted with holes in the seats. The water was too cold to swim the day we were there so it didn't matter to us but they need new pool furniture. The pool is on top of the roof of the drive thru in front of the hotel and we thought that was really neat. We had a room on the bay side instead of the beach side which turned out to be way better for views of the sunrise and sunset on the fifth floor. The beachside views are taller hotels.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 12 apr 2024
Dear Amanda,We are pleased to hear how much you enjoyed our excellent location, complimentary breakfast, and comfortable accommodations! It is always nice to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to enhance our services and appreciate your valuable feedback regarding our pool. Thank you for taking the time to share about your visit. It was a pleasure having you, and we hope to see you again soon.Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Kristen

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The rooms were not terrible but definitely could have been cleaner.
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 12 apr 2024
Dear Kristen,It is wonderful to hear how much you enjoyed your stay. We're particularly pleased that you enjoyed our well-equipped accommodations. We have noted your feedback about the level of cleanliness and appreciate the constructive comment as we always want to hear how we can enhance our guest experience. We are happy that your overall experience was positive, and we hope we have the chance to welcome you back in the near future.Warmest Regards,Carla Kelly,General Manager

6/10 Soddisfacente

Ethan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Would recommend for solo trip, not family. Our safety door lock looked like it was kicked it. It was hanging off. Door lock had a lose screw. Breakfast was advertised on Experian but it was cereal and muffins, which is nice but expected more. Very sandy in room. Bed and linens were okay, It was clean, but not CLEAN.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 8 apr 2024
Dear Ethan,Thank you for rating your recent stay with us and for sharing details about your visit. We seek to provide an exceptional experience for each guest, and we regret the issues you encountered in your room and for any disappointment you felt regarding our breakfast. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We will share your feedback appropriately with our team, and we hope you will give us another chance to provide you with the outstanding stay you deserve. Warmest Regards,Carla Kelly,General Manager

6/10 Soddisfacente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The property is close to the beach and restaurants. We stayed in a room with an adjoining door to our room and it was noisy.
Soggiorno di 2 notti ad aprile 2024
Risposta di gm, il giorno 7 apr 2024
Dear Michael, Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated our property's proximity to the beach and restaurants. However, we sincerely apologize for the noise disturbance caused by the adjoining door in your room. We understand the importance of providing a peaceful environment for our guests to relax and rest, and we regret that we fell short of meeting this expectation during your stay. Please know our front desk associates are available and happy to make your stay as comfortable as possible. Thank you again, and we hope you will choose us the next time you visit the area.Warmest Regards,Carla KellyGeneral Manager

10/10 Eccellente

Kerrie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property was clean safe and all of the employees were friendly and happy it was so easy to get to the beach will stay here again
Soggiorno di 4 notti ad aprile 2024
Risposta di gm, il giorno 7 apr 2024
Dear Kerrie, Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a wonderful experience during your stay. It's fantastic to know that you found our property clean, safe, and conveniently located for accessing the beach. We take great pride in providing a welcoming environment for our guests, and we're delighted that our team members contributed to your enjoyable stay. Thank you for recommending us to future guests. We look forward to welcoming you again soon.Warmest Regards,Carla KellyGeneral Manager

8/10 Buono

Jade

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Staff was excellent. Facility lacking just in simple items. Had to ask for hangers, tissues, and other staples as they were not in the room. Great access to beach and neighborhood is quick walk to dining options. Would stay again.
Soggiorno di 3 notti ad aprile 2024
Risposta di GM, il giorno 6 apr 2024
Dear Jade, Thank you for sharing your feedback with us. We're delighted to hear that you had an excellent experience with our staff and that you found our location convenient for accessing the beach and nearby dining options. However, we apologize for any inconvenience caused by the lack of certain amenities in your room.Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Warmest Regards,Carla KellyGeneral Manager

10/10 Eccellente

Amber

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The lady who checked us in at arrival was so sweet! She answered all my questions while also remaining patient with another guest who was under the influence and very needy! We loved the suite we stayed in. The rooms and the pool were very clean! Cant wait to go back!
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Dear Amber,Thank you for the generous review and for taking the time to recognize our devoted staff. It is a pleasure to read about the excellent and attentive service provided by our associates. We strive to deliver great hospitality to every guest, and our team will enjoy hearing your wonderful comments. We look forward to welcoming you back to Beachside Resort Hotel.Warmest Regards,Carla Kelly,General Manager

2/10 Terribile

Andrea

Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Dear Andrea,Thank you for choosing to stay at our hotel. We appreciate you taking the time to leave your rating. We hope you will accept our apologies for any issues you experienced, and we would welcome another opportunity to provide you with a more seamless stay on your next visit to Gulf Shores.Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Donna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Dear Donna,Thank you for the generous rating of Beachside Resort Hotel. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to Gulf Shores!Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Chia-Ling

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The location is very close to the beaches and restaurants.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 4 apr 2024
Dear Chia-Ling,Thank you for being our guest at Beachside Resort Hotel. We love knowing how pleased you were with our location and appreciated the easy access to local restaurants and the beach. We hope to welcome you back whenever you return to the area! Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Charles

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a great time room was very clean staff was very nice short walk to the beach very easy to get to pool deck was nice to get sun would definitely stay here again
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Dear Charles,We are thrilled to read about your stay and how much you enjoyed our fresh accommodations and attentive service! We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for the wonderful review of Beachside Resort Hotel; we look forward to hosting you again on your next visit to Gulf Shores.Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Zhanna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good location! 5 ⭐⭐⭐⭐⭐ star
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 3 apr 2024
Dear Zhanna,It was a pleasure having you as our guest at Beachside Resort Hotel. Thank you for your nice review and for mentioning our wonderfully convenient location. We are so fortunate to have the beach within walking distance. We get great feedback on our location, and we are happy this made your stay even better! Thank you once more, we hope to see you again soon.Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Melissa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good place for a vacation! Beach access is right across the street, We were so close we walked with our umbrella, chairs and bags just across the street. The Hangout is walkable too plus a lot of other restaurants. We enjoyed ourselves and will definitely be back!
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 2 apr 2024
Dear Melissa,We are glad you enjoyed your recent stay at Beachside Resort Hotel. Thank you for pointing out how perfect our location is for enjoying the beach. It is one of the many reasons our guests choose to stay with us. We hope to see you again when your travels bring you back into the area!Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Christian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
3 out of the 4 times we’ve stayed at this resort it surely has never let us down !! It’s safe, convenient to get to the water and other things nearby. The only thing I truly wish this resort would do is have a better breakfast option!!
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 2 apr 2024
Dear Christian,Thank you for making Beachside Resort Hotel your home away from home. We accommodate many travelers and enjoy providing clean and comfortable accommodations in an excellent location. We know that small things can make a big difference, so we do our best to offer everything you might need while away from home. Thank you also for sharing your comments regarding our breakfast; we will share your feedback appropriately as we plan for the future. It is always a pleasure to serve you, and we look forward to your next visit.Warmest Regards,Carla Kelly,General Manager

8/10 Buono

Sonia Y

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Imfiine
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 2 apr 2024
Dear Sonia,Thank you for the wonderful review of Beachside Resort Hotel. We are pleased that you had an enjoyable stay, and we look forward to hosting you again on your next visit to Gulf Shores.Warmest Regards,Carla Kelly,General Manager

2/10 Terribile

jason

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff left the pool gait unlocked after pool closing hours.we were woke in the middle of the night with about 15 people in the pool this went on from about 1:00 a.m.-3:30 a.m. this crowd was drunk,very loud , throwing beer cans a few of them were even topless .my children seen this when they looked out the window to see what all the noise was about. people were asking them to quiet down one lady was arguing with everyone that asked ,the staff asked them to quiet down before leaving the same woman yelled out to let everyone know she urinated in the pool. If the staff would have locked the gate at 10:00 p.m. like it said this may have not been an issue. The people in the pool were probably ages 20-40 years old the woman let eveyone know by screaming she was 40 years old and no one tells her to go to bed.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 2 apr 2024
Dear Jason,Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback, and we are sorry your stay was interrupted by other guests. We assure you this is not typical, and your feedback has been shared with our team to ensure similar instances are avoided going forward. We are very grateful for your patience, and we would be honored to have you stay with us again.Warmest Regards,Carla Kelly,General Manager

8/10 Buono

Debbie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The pool is on the third floor is unique. The rooms have plenty of space. We could barely see the beach from the hotel.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 1 apr 2024
Dear Debbie,Thank you for taking the time to review your stay and for the generous words about our refreshing pool and accommodations. However, we hope you will accept our apologies for any disappointment regarding the views from our property. We are happy this did not entirely affect your stay, and we look forward to welcoming you back the next time you are in the area!Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Colton

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Property was a little out dated but we got a good deal on a 3 night stay. Beach is conveniently located right across the street. Our rooms were clean which is what we cared about the most. Staff was friendly. Over all great place to stay for the price & location. We will be staying here again in the future.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Dear Colton,We can't thank you enough for recommending Beachside Resort Hotel. It brightens our day to know you found such great value in our accommodations and service, and we can only get better from here. Our team looks forward to serving you for many more years to come!Warmest Regards,Carla Kelly,General Manager

6/10 Soddisfacente

HENDRIKA

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We liked being so near to the beach.
Soggiorno di 2 notti a marzo 2024
Risposta di gm, il giorno 30 mar 2024
Dear HENDRIKA,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the proximity of our resort to the beach during your stay. Providing convenient access to the beach is one of the highlights of our location, and we're delighted that it contributed positively to your experience. We value your input and look forward to welcoming you back for another memorable stay by the beach.Warmest Regards,Carla KellyGeneral Manager

10/10 Eccellente

gracie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I liked the whole property, The ladies at the front were very nice and extremely understanding when we needed to switch rooms due to smoke smell in the original room. great service and close to the beach within walking distance
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Dear Gracie,It was a pleasure to host your recent visit to Gulf Shores. Thank you for mentioning the pleasant interactions you had with our staff during your stay. They work hard to make each guest’s visit exceptional, and we are glad they helped resolve your concerns. We hope you had an enjoyable time at the beach, and we look forward to your return. Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Sheila

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We like the property it’s really nice and the people they are nice too
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 29 mar 2024
Dear Sheila,Thank you for choosing Beachside Resort Hotel. We strive to provide our guests with thoughtful hospitality and attentive service, and we are pleased to read your generous compliments. We look forward to sharing your kind remarks with our team, and we hope to welcome you back again soon!Warmest Regards,Carla Kelly,General Manager

8/10 Buono

Shane

Mi è piaciuto: Pulizia, personale e servizio, servizi
Easy access to the beach and a roof top pool made our stay enjoyable. In addition, we were in walking distance of restaurants, gift shops, and other cool stores. The location is excellent!
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Dear Shane,Thank you for taking the time to share your generous comments, particularly about our hotel's location. With easy access to the beach, restaurants, and shops, we agree that our hotel is a very comfortable and affordable choice when visiting Gulf Shores. Thank you again for your recommendation, and we look forward to serving you again soon! Warmest Regards,Carla Kelly,General Manager

4/10 Scarso

raychel

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was run down and dirty
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 27 mar 2024
Dear Raychel,Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies for the concerns you had with our property. We work hard to ensure a comfortable, seamless experience for our guests, and we regret not meeting these expectations. We have shared your remarks and will use them as an opportunity to improve our accommodations. We hope you will revisit the next time you are in the area so we can show you our commitment to exceptional hospitality. Warmest Regards,Carla Kelly,General Manager

6/10 Soddisfacente

Gerard

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Didn’t like that the door safety latch looked like someone tried to bust in. The screws were all halfway out Did like it’s convenience, close to beach and stores, staff was friendly. Room was big but unusual for hotel room with all ceramic tiled floor. Great place for coming if you are bringing a crowd on a budget
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 28 mar 2024
Dear Gerard,Thank you for pointing out how much you enjoyed our spacious accommodations and excellent location. We are glad we provided a great value during your time in Gulf Shores. However, please accept our apologies for the concerns you had with your room lock. We will address this as necessary and appreciate you bringing this to our attention. It was a pleasure to serve you, and we look forward to welcoming you back for a perfect stay. Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Ben

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked the price. I gave it a 4 on cleanliness and property bc it is a little older and things arent perfect. Our tub was dirty when we arrived but the staff was quick to resolve the issue as soon as reported. The breakfast included was a grab and go which was not ideal but overall we enjoyed our stay and would stay again.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 26 mar 2024
Dear Ben,Thank you for choosing our hotel for your visit to Gulf Shores and for sharing your kind review. We love to read that you appreciated our excellent value and that our associates were quick to help resolve your concerns. We are glad that you will consider us in the future, and we would be honored to welcome you back again. Warmest Regards,Carla Kelly,General Manager

6/10 Soddisfacente

Annette

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
It was convenient to the beach and the swimming pool is on the 3rd floor on top of the entrance.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 26 mar 2024
Dear Annette,We are delighted you chose to stay with us. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has an enjoyable experience. Thank you for taking the time to share how much you loved our refreshing pool and excellent location. We hope to have the opportunity to welcome you again soon.Warmest Regards,Carla Kelly,General Manager

8/10 Buono

Dillon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was a very clean and staff was friendly
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 26 mar 2024
Dear Dillon,On behalf of our entire team, thank you for taking the time to post such wonderful feedback about Beachside Resort Hotel! We are delighted that you thoroughly enjoyed our comfortable accommodations and friendly hospitality. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Haylei

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was in a great area across from the beach. It was also like 2 miles from the Hangout. The room was bigger than expected and very clean.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Dear Haylei,We are grateful you chose Beachside Resort Hotel for your visit to the area, and we thank you for your five-star review. We agree that our location, moments away from the beach and local venues, is perfect. We are glad that it was ideal for your visit and that you had a great time! It was a pleasure to serve you, and we hope to see you again soon.Warmest Regards,Carla Kelly,General Manager

6/10 Soddisfacente

Tonie, Munford

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Great location. It was a little strange that a 5 story hotel did not sell soft drinks anywhere (not a coke vending machine or behind the counters sell). Also had a laundry room but no detergent for sell. No info in the room regarding delivery options. No hair dryer (curly headed people need a hair dryer) and an ironing board but no iron. Nice staff though!
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Dear Tonie,Thank you for choosing our hotel for your visit to Gulf Shores. While we are glad you were satisfied with our perfect location, we are disappointed that we did not meet all of your expectations. We take your observations regarding our hotel and guestroom amenities seriously and appreciate the feedback. We will share your remarks appropriately with our team, and we hope to welcome you back for a more seamless stay. Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Clay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 26 mar 2024
Dear Clay,Thank you for the five-star rating. We are thrilled we met your expectations for a fantastic stay at Beachside Resort Hotel. We hope to have the pleasure of serving you during your next visit to Gulf Shores!Warmest Regards,Carla Kelly,General Manager

10/10 Eccellente

Stephanie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This was a great non-chain hotel property, very close and easily accessible to the beach and places to eat. The mattress wasn't the most comfortable, but overall, I would definitely stay here again.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Dear Stephanie,It was a pleasure to welcome you to Beachside Resort Hotel. As mentioned, our location in Gulf Shores makes it very convenient for our guests to enjoy a variety of food and shopping venues as well as the beautiful waters of the Emerald Coast. We appreciate your feedback regarding our mattresses, and we would love to welcome you back in the future.Warmest Regards,Carla Kelly,General Manager