Hotel vicino a Harry London Chocolate Factory - North Canton

“The room was clean and nice. However in the breakfast area - the carpet was already quite stained and this is a newer hotel. Kind of gross. The front desk person was rude I felt. I went to check out and I was getting late for an appointment. The person was on the phone was laser focused on the call and did not ever look at me. Several minutes go by and still didnt acknowledge me or look at me. Finally I said " I have to go and pointed to the room key I layed on the desk. Her eyes flicked...

“The staff were very friendly and helpful. The fitness center was great. The complimentary breakfast was impeccable. I would stay again.”

“Very friendly and helpful staff. Room was spotless. Didn't get to use the pool but it appeared to also be spotless. Noise level was minimal. My only mild inconvenience was that the air conditioner is a bit noisy and it does kick on and off VERY frequently which was a little annoying, but I don't think that's anyone's fault! ”

“Ok”

“So friendly”

“Lobby staff were very polite and helpful, room was clean and comfortable, the free breakfast was pretty good too”

“Very clean, staff is helpful, breakfast good”

“At first glance we were happy with the hotel. However, when we took the kids to the pool we saw clumps of hair on the ground and in the pool. We figured it was just from some kiddos. However, when we got to our room and looked there was more hair in the sheets when we pulled them back, and on the pull sofa bed we saw white stains on the couch. The mattress on the sofa bed was also straight springs and not sleepable. I will say the person at the front desk felt horrible and was very polite.”

“Pool had so much chlorine i couldnt open my eyes. Otherwise nice place for the price”

“Charged twice. Took days to get a response. Still eating for credit”

“I would stay here again. Room was clean and convenient to shopping and dining. Breakfast was good with a variety to choose from Very professional helpful and friendly staff at the front desk Hot tub and pool were very enjoyable Safe and Great location Amenities were available and adequate”

“Great location and convenient!”

“The staff were wonderful! Colleen, the manager, and the other shift workers were wonderful!!!!!! The amenities could be better accessible especially because of the price and I understand that the place was renovated, but that’s another reason I expected more…the cleaning staff were good as well, but the joking, playing, and loudness from them in the hallway was very disrespectful while we’re trying to rest.”

“The room was clean”

“There are lots of restaurants and things to do all around the hotel”

“Everything was great! Would definitely recommend this place.”

“Ceiling was leaking right outside our door, carpet was soaked. No AC thermostat in our room/not working - window unit installed. Door deadbolt not functional/locks you out. Very dirty underneath pull out couch, hair in shower. Staff was very friendly though. They tried to be helpful where they could with all the above.”

“The place was nice. I didn’t spend much time there, just a few hours of sleep for four nights. The staff was very friendly and understanding. The guests were very nice as well. I definitely stay here again if I’m ever in the same area. Yes, the rooms are dated, but it didn’t matter to me.”

“It was nice and clean and to be honest i was pleasently surprised. I would stay again”