Hotel a Hartford

“Wasn’t expecting much, but room was super small and property is run down.”

“Tru by Hilton is a great value and very nice amenities, just like you would expect from Hilton...”

“Very friendly and quiet”

“Convieneitly located and the staff was very nice.”

“Super great hotel with awesome amenities. We were blown on away at how clean and nice the front desk man was. We will be back to stay here next time we are passing thru.”

“The check in was super smooth and the agent very friendly. The room was comfy and there was ample parking.”

“We called down to front desk around 7am to request house keeping for sheets and towels. The gal said ok and took our room number. When we arrived back to the room 12 hours later, nothing had been touched! We spoke to the employee on duty at the front desk and she had several excuses and wasn't apologetic. She said in order for us to get fresh towels, we'd have to bring down the dirty ones. Bedding wasn't even mentioned. Back to the room we go and gather up towels and pillow cases. She...

“Great customer service some of the building is a bit dirty and the breakfast was great as well but the room wasn’t the best either the bathroom door was broken and the charger sports were broken etc overall a good stay oh and they tried to charge my card 3X times after the stay beware”

“We stayed at Econo Lodge in room 228 for one night and the room has BED BUGS! Once we realised that , we contacted the hotel but the staff was not helpful at all. We were told that the rooms are clean and that we were supposed to let them know at the time of stay (which was 1 night in our case). I would not recommend staying at this hotel, especially in room 228.”

“No coffee pot or microwave but did have fridge. Dove products in bathroom, which could be better for price. Breakfast ok but not best I have had.”

“Great”

“Overall this is a very nice, clean, hotel which was 10 minutes away from our venue. Would have liked more breakfast options, such as turkey or chicken sausage, but no complaints about this hotel. I really liked that there was a fridge and microwave in the room. We would definitely stay here again.”

“15 mins from downtown sounds great to me”

“Breakfast was good. Check-in and checkout is quick and smooth”

“My chain lock fell off. I moved a chair in front of the door. My card stopped working twice to unlock my door. The halls were noisy. Someone tried to open my door a few times.”

“Nice breakfast with real plates and cups, clean and spacious”

“Clean, well maintained and staff was very friendly.”

“Good room at a good rate. No frills, but clean, safe, and quiet”

“Property was dirty and smelly with cigarette butts littered all-over. Air conditioner was bent and couldn't direct airflow. Office chair was ripped and broken. Bed covers had stains on them. Smelled like cigarettes and pee. Breakfast was limited and barely edible. Front desk staff was very nice.”

“Second year we have stayed there for a local family reunion. No complaints or issues. Well cared for property, helpful staff. decent breakfast and conveniently located to Ankeny/north Des Moines properties. Will stay again,”