Hotel a De Soto

“The sheets were clean but not much else. Bathroom was full of mold, faucets installed backwards, rough towels, cracked and peeling cabinets.”

“100% Like on Room, Staff, Amenities, AC, Property Condition, Breakfast, and Value. G”

“Loved everything about it. Very nice.”

“Friendly,clean and good breakfast”

“A decent place to stay for the price. Did not hear airplanes at all, despite being right next to the airport, so very quiet. Room was nice and clean, but musty smelling. Was very humid outside and the air conditioning unit was older and probably needed some cleaning, or maybe it was the carpet holding humidity. Otherwise a nice room with a fridge and microwave. Breakfast was the same basic foods as most other hotels. Just wish hotels would serve REAL eggs instead of fake food. Too many...

“We called down to front desk around 7am to request house keeping for sheets and towels. The gal said ok and took our room number. When we arrived back to the room 12 hours later, nothing had been touched! We spoke to the employee on duty at the front desk and she had several excuses and wasn't apologetic. She said in order for us to get fresh towels, we'd have to bring down the dirty ones. Bedding wasn't even mentioned. Back to the room we go and gather up towels and pillow cases. She...

“Our only complaint was the limited toilet paper. When we arrived to the motel, all we had was about a fourth of a roll left and no stock of extras. However, when a staff member asked if we needed anything the next morning, she was very quick to give us a new roll. We enjoyed the Roku that was provided in the room. Parking was adequate and right outside our motel room. The location of the motel was conveniently right next to Casey’s and just a quick walk down the street from the town amenities....

“Clean room air conditioning”

“the staff was helpful”

“Orange juice at breakfast would have been nice.”

“Very clean and quiet. Staff was friendly and helpful. Would definitely stay here again whenever I’m through the Des Moines area!”

“Room was okay, bed was comfortable, but facility was not very clean and breakfast was mediocre.”

“Well maintained”

“The pool was shut down other than that was nice”

“The hotel overbooked and we were not given a room. We were sent to another hotel that was cheaper than the room we paid for at the Drury and we’re not refunded the difference in the amount of the room.”

“Wonderful place to stay”

“Rooms were clean, the staff was quick and helpful after a long day of traveling.”

“loved the ambiance and the bar and coffee in the morning Colourful lobby”

“First thing I noticed when I got to my room was someone put a shower cap over the smoke detector. This was obviously done so someone could smoke in the room. There was a ceramic tile on the bathroom floor that was broken and would pop out when stepped on. It was sharp and could easily cut someone’s foot. The TV didn’t work so we had to call for a maintenance guy to try and fix it. He got it working but periodically the tv would disconnect from the cable and turn off. The maintenance man was...