Hotel vicino a National Balloon Museum - Des Moines

“The cleaners are great. Breakfast--good variety but so much waste! Does every cup have to be wrapped in plastic? Do the utensils have to be flimsy plastic? They won't even spread butter. The breakfast staff don't speak to the patrons or ask if everything is okay. Little things. The reception desk staff could be more attentive and could show more interest. Sometimes they don't even look up. For example, a conversation like "are you here for the operas?" But the experience varied depending on...

“Great stay. Staff were very friendly and helpful. Will stay again but only one issue was air conditioner was loud.”

“It was great”

“Staff provided excellent service”

“All fine. Nice and comfortable rooms”

“The whole theme and the decor was very cute. Maybe cute is not quite the right word, but it was spot-on, unique. I enjoyed my stay very much.”

“Hotel was clean”

“I didn’t like how LOUD the room doors shut. I had a sleepless first night. The frontline moved me to a different floor and I was able to catch up on sleep that night. Staff is polite and understanding. Breakfast options and area were nice. No swimming pool! Make sure to pick a room with the river view! Beautiful!”

“I will stay here again”

“Esperienza molto deludente sia per il nome dell'albergo e per il prezzo per notte! Scarsissima pulizia e servizio della stanza con solo cambio delle asciugamani e niente altro.”

“Great place and location. Pool was small but kids still had fun. Breakfast was good.”