Hotel vicino a Hawthorne Plaza - Des Moines

“Very impressive, clean and extra contemporary. We were not that comfortable with the table and L shaped bench in the room.”

“Very nice!”

“Very nice hotel in a convenient location for a developing suburb. Could have been a bit cleaner. TV out of order upon arrival but quickly addressed although the TV was rehung a little crooked after reset. Shower was a bit weak, normal for all newer properties, but bathroom sink and vanity were very tall. Odd, I'm average height, 5'9" and I had to stand on toes to reach everything. For wife, 4'11", almost unusable. Breakfast was hot and fresh, decent selection, but same both days. Out of state...

“The room smelled musty. The hotel needs updating.”

“Worst hotel experience i have had to date. Room had a weird smell to it, unsure how to describe it but it didn’t smell like a clean room. Pillows and the couch smelled weird hard to describe so i apologize. Room was muggy the two nights we stayed. AC was on the entire time but it was humid and muggy the entire time to the point we had to open the window to get some fresh air in. Informed the front desk about it and allegedly an engineer came and looked at it while we were gone. Nothing changed...

“Did not keep the room clean on the every other day rotation they stated”

“The room was clean, the staff went out of their way to help us with more bedding and towels, the breakfast was good, could have a few more choices, but way better than some other places. The hot tub was hot, which is very good.”

“The suite was appropriately supplied for two people to prepare small meals. Room was clean, spacious and comfortable, as were the hallways and grounds. The room could use some minor updates: i.e. USB ports, horizontal grab bar inside the tub/shower, update worn straight back chair and repairing a “non-reclining” recliner. Price point was very attractive. We feel we got a bargain deal!”

“Staff was kind an friendly Cons other guests are rude an disrespectful I have so many door dings on my vehicle now but not property's fault they cant control their customers some people just dont have respect nor manners But property's other then that was quiet an relaxing”

“A little surprised there was a full kitchen, so we didn't leave the room to go eat. Room was simple, but adequate. Wish there were grab bars for the shower/stool since I am older. Had a little trouble understanding how the tv worked, but after awhile, too tired to watch. Beds comfortable. Parking ok. Staff helpful. No complaints.”

“Wonderful place to stay”

“Loved this place. So glad we found the listing on Expedia. This place is a gem. Clean, comfortable, friendly staff. Close to highway, food and gas. The decor is wonderful. You feel like you are in a real lodge!! Breakfast was excellent too!! The lobby is amazing. Great price too!! Thanks so much!!”

“Great customer service and very clean and comfortable. Breakfast was super as well”

“I was greeted with a smile from the Desk Clerk, completely apprised of all the amenities and urged to make use of them. My room was delightfully clean and cooled, beginning with the sitting room and kitchenette, separate room for sleeping, and yet another room for shower and toilet. Needless to say, my first luxury was dropping my luggage in the waiting rack and climbing in to the hot shower which had shampoo/conditioner/body cleanser readily available, a very welcome option following the past...

“The Hotel is very nice. It's nice having a bar and restaurant on site. The beds were comfortable, which is nice since most hotel beds are terrible in my back. Breakfast also was excellent. The only downside is the showwe which offers absolutely no privacy, so you better have a good relationship with your roommate 😄”

“Loved the room and the area is great with plenty of places to eat and shop and have fun. We had a king room and it was way better than I ever thought it could be.”

“Clean rooms”

“We came back to this same hotel from a stay in 2025. It has significantly gone downhill. The entrance, hallways and doors are scuffed and look really worn. After check-in we found that our room was not cleaned. We specifically requested a room on the backside of the hotel to avoid Interstate traffic noise. The request was not communicated. Our room was clean and smelled deeply of Pine Sol. It had a fire alarm that continuously chirped, randomly. The first night, we called a front desk personnel...

“The staff greeted us and made us feel very welcome there. Very helpful and friendly.”