Resort e hotel con spa a Heber City

“The property is nice but the staff was unfriendly and lacking customer service. I called before our stay to ask about ATV rentals the lady that answered the phone was rude and not helpful to answer any of my questions. When we arrived on property it was one unfriendly staff member after another. We ate at the resturant on propertry the food was good but the waitress never checked on us and we waited 20 minutes for the check. This was my second time staying at the lodge. My first experience a few...

“The hotel is AMAZING! You don’t even have to leave the property. They have several restaurants (along with room service), a huge outdoor area with fireplaces, a pool with a few large hot tubs, many spaces to just relax in the lobby area with games… and they have an awesome spa! We went off season, but once it cools down, there will be skiing too! And most of all… the staff was incredibly friendly and helpful! Especially Christian! Thank you all so much! The only downside is if you’re...

“This is a great property with the nicest staff. ”

“Wonderful stay. The front desk people were top notch and deserve a raise. Such great customer service!”

“Due to Deer Valley Ski Resort closing earlier than expected because of the warmer than usual temperatures, certain amenities were not open….SPA, Italian On-site restaurant and Skiing itself was closed with-out notice, which impacted our stay and wish we were notified beforehand. The staff was very friendly, and helpful. The complementary shuttle service and staff was very good getting us around town and were attentive. ”