Hotel vicino a Hellman Tennis Center - Oakland

“This is a fairly new, smallish hotel. The room and beds were comfortable. Cleaning staff, if I remember correctly, cleaned the room every other day, which was fine for us. The room with 2 queen beds is long and narrow, with a useful seating area at one end but not much storage, and a bit of a tight squeeze between the bed and the desk. Bathroom is nice and clean. Our room faced the back of the hotel (away from University Ave.), which made it quiet; other side might be less so. There is no...

“Historical property recently updated. Great location, so close to UC-Berkeley, BART and restaurants. Our only complaint was the trifecta of noise generators in our room - the wall A/C, an auxiliary A/C unit and the loudest small fridge we have ever encountered. But the shower was great, the bed was very comfortable.”

“So clean, incredibly friendly staff, beautiful hotel. We really loved it.”

“Overall, facilities, views, welcome, and even the pillows on the bed - wonderful! The issue was the mattress. Hard as a rock. I have a firm mattress at home. The mattress that tortured me all night was not firm. I was scouting the resort for a family trip - but wouldn’t put anyone through the sleepless night. I was up and out as early as I could be. I did speak to front desk and even left a message for head of housekeeping, and no response to apologize for the mattress that desperately needs...

“Convenient location, comfortable room, okay breakfast, fair value.”

“The folks at Sens Hotel were so helpful and kind. I canceled one room on Expedia 48 hours before, but it didn't show up as canceled for Hotel Sens', or on Expedia for that matter. Sens canceled the room on their end, then Expedia showed the upcoming refund. The folks at Sens were very communicative and made sure we had everything we needed. I would definitely go back. The hotel is right in the middle of North Berkeley's foodie row.”

“You get what you pay for. Worth what I paid around 160 a night no more. Tv sucks ac sucks, front desk people no where to be found at times, no answer on phone. Runs on a skeleton crew. House cleaning awning excellent, no bed bugs, pretty clean. Parking lot would benefit from a front gate with a passcode or room key system to secure it, its strange that they close one gate and there is no gate on the other side. I would not stay here again based on the poor ac and inability to open the sliding...

“If is very dirty”

“The lawn before the hotel is terrible and dry, like a desert area! Ugly! Like a building in a poor area! But the room is excellent!”

“Great location. Beautiful views of San Francisco city and the bay. Helpful staff and was happy they provided fresh coffee in the lobby for free. Nice safe parking lot.”

“Excellent front desk, house cleaning and restaurant services. Everyone was very polite, helpful, efficient and friendly. We will definitely return for our next stay whenever we are planning to visit the Bay Area in the future. Hallway, elevators and rooms are always fresh and kept clean.”

“La struttura è un po' datata, ma nel complesso il soggiorno è stato piacevole. Il personale si è dimostrato sempre gentile e disponibile, in particolare quello addetto alla colazione. Avrei apprezzato una colazione a buffet anziché quella su ordinazione prevista dalla struttura. Inoltre, pur avendo prenotato una tariffa che includeva la colazione, al check-in ci è stato consegnato un voucher con un importo massimo spendibile. Questo ha inevitabilmente limitato la scelta delle consumazioni...

“Camera pulita e con ottima vista sulla baia, grazie ad un upgrade. Personale della reception professionale ma, abbiamo avuto, qualche incomprensione al momento del check-out. Posizione strategica vicino al Bart che collega Oakland a San Francisco.”

“Clean room, free self parking, convenient.”