Cottage a Henrico

“Took 3 tries to find a decent room. First one was loud, second reaked of cigarette smell, last one was just OK. Not very clean ... dirty moldings and dust. Very loud AC Breakfast was horrible ... burnt coffee and not even yogurt available. The woman assigned for the breakfast was too busy checking her phone and blasting music to do her job. I think it now caters mainly to working crews. We had been to this hotel before and it used to be nice. It has deteriorated immensely and we will never...

“Property was just a stop on a road trip and it was well worth it. Clean, safe interior, my son arrived around 2 am and the front desk was prompt and friendly. He needed to eat something and yes it was 2am but even delivery places for food were very limited. Room was clean, shower had good pressure and checkout was seamless.”

“-Parking was convenient- Staff were very friendly- room was clean-beds were comfortable-Breakfast was ok”

“The room 323 was dirty. stains on multiple areas on the walls. The office chair was torn and burns in it. Poorly maintained.”

“Staff very friendly, room clean, hot water and water pressure excellent, bed comfortable. Breakfast was bare minimum. No eggs, bagels, quality average at best.”

“Good gym. Hotel was new and and ij good condition.”

“If I could rate it a 0 I would. I don’t even know where to start with this place. Just don’t do it!!”

“The host was prompt with communication and the apartment was comfortable. We would stay there again if in the area.”

“The bed wes not uncomfortable,”

“We left to early for breakfast, but the parking was safe.”

“We came to eat breakfast at 9:25 on Sunday morning. We were getting our coffiees and going to walk through the line. They closed the doors. We asked was breakfast over already? We were told yes. Online and when checking in it was said on Saturday and Sunday breakfast was from 7:00 till 10:00 and possibly 11:00. Was very disappointed. The coffee was excellent though.”