Hotel vicino a Hibbs Island - Rocky Top

“The property was very clean and the employees were very helpful and professional. There was just one thing that I was disappointed in that coffee wasn't offered for early risers.”

“Free parking. Staff was not helpful. Check in staff asked if 2nd floor (no elevator) was ok. Since he asked- we said we preferred 1st due to mobility. He said sorry. Can’t move you. The hotel was practically empty. Our keys failed to work- the desk staff tried the keys and didn’t work for her either. She opened the door with her master and said to just find her if we needed back in. Breakfast was horrible- milk and juices were diluted way down. Sausage was barely brown, waffle mix...

“While the room looked clean, there was a very unpleasant odor present. During check-in, another guest came to the desk to speak to the clerk. She interrupted the process and asked them what they needed. They proceeded to complain about something they found in their room. The clerk gave them her whole attention while handing me a room key without talking to me. The mattresses are old and unwrapped. The room was so humid that the sheets felt damp when we got into bed. The front door was broken. ...

“The desk clerk changed rooms at the last minute to try to be helpful, however the "new" room had not been cleaned fully and the shower lever would not mix hot and cold water, so no shower possible. Coffee maker was not cleaned, and the room smelled a bit like smoke, though it was a non smoking facility. I asked desk clerk for a discount due to all of this, haven't heard back o n it.”

“Multiple problems with door key, had to make a 3rd trip to get new remote batteries so the TV would work.”

“When I checked in, the person checking me in was too busy talking to someone on their ear pods that the only thing she said to me was asking for my ID. My card key would not work and had to go back twice and she finally activated another card and walked with me to the door to make sure it worked. The room I found out later had small flies and spiders in it. I didn’t realize it until the next day because I was so tired fr driving. I had a funeral to go to was the only reason I didn’t check...

“Only real issue was the air conditioner it was difficult to get just the right setting but it was not that big a deal.”

“Great and friendly experience.”

“Nice atay”

“The non smoking room smells so bad we went and purchased air freshener to be able to stay”

“Put coffee pots back in rooms”

“El hotel está muy bien, en servicio e instalaciones. El desayuno es lo básico, café, waffles, cereal, yogurt y fruta. Por el precio, es un muy buen lugar para descansar. TV en español. Yo lo recomiendo si vienes a trabajar o por unas noches.”