2/10
We specifically rented this house because of the pool. We arrived to the house and the pool along with back deck were filthy. Also, the pools heat did not work. We arrived the Saturday before Easter, so after leaving a message for the rental agency on Saturday we never heard back. We had to call again on Monday ourselves. On Monday after losing 2 pool days due to the temperature of the pool, we requested heat be turned on. The obliged and sent someone out. After the tech was sent out, we found out the heat didn't work and hasnt worked in some years. Why would anyone's advertise a home with a pool when the pool was inoperable?!?! We had 4 children under the age of 7 who wanted to swim. Coming from cold WI weather, all the children's talked about was swimming. We brought along countless pool toys and blow ups and whatnot. None of which were used. It was the most disappointing vacation I have ever been on. Why on earth would they advertise this home as having a pool?! I've never been more upset. It was a total bait and switch. We had some issues within the home as well. But honestly, the biggest disappointment was this pool. There were so many other homes we could have rented without a pool and saved thousands. I will never use this rental agency or VRBO again.
Kel S.
Soggiorno di 7 notti a marzo 2018