Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 536 su 1007 recensioni" "
10 - Eccellente
536
Valutazione di 8 - Buono. 294 su 1007 recensioni" "
8 - Buono
294
Valutazione di 6 - Soddisfacente. 102 su 1007 recensioni" "
6 - Soddisfacente
102
Valutazione di 4 - Scarso. 46 su 1007 recensioni" "
4 - Scarso
46
Valutazione di 2 - Terribile. 29 su 1007 recensioni" "
2 - Terribile
29
9,0/10
Pulizia
9,0/10
Personale e servizio
8,2/10
Servizi
8,8/10
Condizioni e dotazioni della struttura
8,8/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Priscilla
Viaggio con la famiglia
6 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a good experience here. We had a quick weekend trip. This is a great location. We asked for a late checkout due to a long travel day ahead and Tim was great to help us.
Priscilla
Soggiorno di 1 notte a maggio 2024
Risposta di Susana Cook, General Manager, il giorno 6 mag 2024
Dear Priscilla: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Priscilla
Viaggio con la famiglia
4 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is conveniently located. We enjoyed our stay.
Priscilla
Soggiorno di 1 notte a maggio 2024
Risposta di Susana Cook, General Manager, il giorno 6 mag 2024
Dear Priscilla: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Michael
Viaggio con famiglia e bambini piccoli
1 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The entire staff was simply amazing. We stayed a week and were treated like family by everyone. I highly recommend this hotel/resort. It's a great place for a low price!!!!
Michael
Soggiorno di 5 notti ad aprile 2024
Risposta di Susana Cook, General Manager, il giorno 1 mag 2024
Dear Michael: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
6/10 Soddisfacente
Diane, North Augusta
28 apr 2024
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
Overall was disappointed. So many things out of order including ice machine on the first level. Bar was closed due to it being a weekend. For what we paid, it was not worth it.
Diane
Soggiorno di 1 notte ad aprile 2024
Risposta di Susana Cook, General Manager, il giorno 29 apr 2024
Dear Diane: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are sorry to hear about your experience, and please accept our sincere apologies. We appreciate your feedback, and it will be shared with the appropriate departments. Your comments are valued as they help us improve our services. We hope you can choose to stay with us in the future. Sincerely,
10/10 Eccellente
betsy
26 apr 2024
Mi è piaciuto: Condizioni e dotazioni della struttura
betsy
Soggiorno di 1 notte ad aprile 2024
Risposta di Susana Cook, General Manager, il giorno 29 apr 2024
Dear Betsy: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
8/10 Buono
Garrett
Viaggio di gruppo
17 apr 2024
Mi è piaciuto: Pulizia
Clean and looked well kept. The pool was a little rundown.
Garrett
Soggiorno di 2 notti ad aprile 2024
Risposta di Susana Cook, General Manager, il giorno 20 apr 2024
Dear Garrett: Thank you very much for taking the time to give us your feedback after your most recent stay. We are glad to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your comments, we appreciate them. Sincerely,
2/10 Terribile
Steven
9 apr 2024
Steven
Soggiorno di 2 notti ad aprile 2024
Risposta di Susana Cook, General Manager, il giorno 30 apr 2024
Dear Steven: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are sorry to hear about your 1-star rating after your stay. We regret not completely meeting your expectations and hope you can give us another chance in the future. Thanks for your feedback, we appreciate it. Sincerely,
8/10 Buono
jennifer, Lexington
Viaggio con la famiglia
8 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
The parking options need to be better clarified in lot. Also handicap is not real convenient at front with stairs.
jennifer
Soggiorno di 2 notti ad aprile 2024
Risposta di Susana Cook, General Manager, il giorno 8 apr 2024
Dear Jennifer: Thanks for choosing to stay with us. Your feedback is appreciated. We look forward to hosting you again next time you visit Hilton Head. Thanks for your comments, we appreciate them!
10/10 Eccellente
Sandeep
4 apr 2024
Sandeep
Soggiorno di 3 notti a marzo 2024
Risposta di Susana Cook, General Manager, il giorno 24 apr 2024
Dear Sandeep: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Venkateswara Rao
Viaggio con la famiglia
31 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location was accessible. Ample parking. Friendly staff and nice breakfast. Good place to stay for family
Venkateswara Rao
Soggiorno di 1 notte a marzo 2024
Risposta di Susana Cook, General Manager, il giorno 1 apr 2024
Dear Venkateswara: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Patricia
31 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was nice and close to where we had to go
Patricia
Soggiorno di 1 notte a marzo 2024
Risposta di Susana Cook, General Manager, il giorno 1 apr 2024
Dear Patricia: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Donna
29 mar 2024
Donna
Soggiorno di 1 notte a marzo 2024
Risposta di Susana Cook, General Manager, il giorno 20 apr 2024
Dear Donna: Thank you very much for taking the time to give us your feedback after your most recent stay. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate them. Sincerely,
6/10 Soddisfacente
Leslie
17 mar 2024
Leslie
Soggiorno di 2 notti a marzo 2024
Risposta di Susana Cook, General Manager, il giorno 19 mar 2024
Dear Leslie: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are glad to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
8/10 Buono
Julie
17 mar 2024
Julie
Soggiorno di 1 notte a marzo 2024
Risposta di Susana Cook, General Manager, il giorno 8 apr 2024
Dear Julie: Thanks for choosing to stay with us. Your feedback is appreciated. We look forward to hosting you again next time you visit Hilton Head. Thanks for your comments, we appreciate them!
10/10 Eccellente
Antoinette
Viaggio con famiglia e bambini piccoli
9 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Here now. Mini suite is larger than expected, very clean but noise from AC was loud at times. Staff was great. Very clean. Unfortunately it rained so we didn’t get to use the pool but it was pretty clean and decent size. Nice outdoor deck to have breakfast on when its not raining. Definitely would stay here again. Really close to the outlets. Gas station within walking distance. Breakfast buffet was a good option for convenience but nothing special. Waitress was very nice. Over all it was a great stay!
Antoinette
Risposta di Susana Cook, General Manager, il giorno 11 mar 2024
Dear Antoinette: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Paul
4 mar 2024
Mi è piaciuto: Pulizia e personale e servizio
Old property
Paul
Soggiorno di 1 notte a marzo 2024
Risposta di Susana Cook, General Manager, il giorno 5 mar 2024
Dear Paul: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are glad to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. Your comments are appreciated as they help us improve our services and products.We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Theodore
3 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
See category above.
Theodore
Soggiorno di 2 notti a marzo 2024
Risposta di Susana Cook, General Manager, il giorno 4 mar 2024
Dear Theodore: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Nathan
26 feb 2024
Nathan
Soggiorno di 1 notte a febbraio 2024
Risposta di Susana Cook, General Manager, il giorno 27 feb 2024
Dear Nathan: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
michael
26 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely
michael
Soggiorno di 1 notte a febbraio 2024
Risposta di Susana Cook, General Manager, il giorno 26 feb 2024
Dear Michael: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Jeannae
21 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome staff
Jeannae
Soggiorno di 2 notti a febbraio 2024
Risposta di Susana Cook, General Manager, il giorno 22 feb 2024
Dear Jeannae: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit the Hilton Head. Thanks for the feedback, we appreciate it!Sincerely,
10/10 Eccellente
Jennifer, Alliance
19 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jennifer
Soggiorno di 2 notti a febbraio 2024
Risposta di Susana Cook, General Manager, il giorno 20 feb 2024
Dear Jennifer: Thank you very much for taking the time to give us your feedback. We are very happy to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Susan
18 feb 2024
Mi è piaciuto: Pulizia e personale e servizio
Susan
Soggiorno di 1 notte a febbraio 2024
Risposta di Susana Cook, General Manager, il giorno 20 feb 2024
Dear Susan: Thank you very much for taking the time to give us your feedback. We are very happy to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Tacy
Viaggio di coppia
16 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed our stay. The staff was friendly, check-in was easy and fast, the lobby is huge and airy. Very inviting. Parking is convenient under the building. The only negative is that it is hard to access as one has to drive all the way to Hilton Head Island, do a uturn and then drive back to Bluffton because of the median in the highway.
Tacy
Soggiorno di 1 notte a febbraio 2024
Risposta di Susana Cook, General Manager, il giorno 18 feb 2024
Dear Tacy: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are so happy to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward yo hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it.Sincerely,
10/10 Eccellente
Alfred
Viaggio con la famiglia
12 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Feel good , great service at breakfast good choice and service
Alfred
Soggiorno di 3 notti a febbraio 2024
Risposta di Susana Cook, General Manager, il giorno 13 feb 2024
Dear Alfred: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are very happy to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it.
8/10 Buono
Jen
Viaggio con la famiglia
4 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Jen
Soggiorno di 2 notti a febbraio 2024
Risposta di Susana Cook, General Manager, il giorno 5 feb 2024
Dear Jen: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are thrilled to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it.Sincerely,
10/10 Eccellente
Patrick, Jacksonville
4 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fast and easy check in
Patrick
Soggiorno di 1 notte a febbraio 2024
Risposta di Susana Cook, General Manager, il giorno 5 feb 2024
Dear Patrick: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are thrilled to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it.Sincerely,
10/10 Eccellente
Karin
Viaggio di coppia
4 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was perfect! Friendly staff. Beautiful room, great location, wonderful breakfast. Would stay there again in a heartbeat.
Karin
Soggiorno di 1 notte a febbraio 2024
Risposta di Susana Cook, General Manager, il giorno 5 feb 2024
Dear Karin: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are thrilled to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it.Sincerely,
10/10 Eccellente
Wanda
4 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
Wanda
Soggiorno di 1 notte a febbraio 2024
Risposta di Susana Cook, General Manager, il giorno 5 feb 2024
Dear Wanda: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are thrilled to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it.Sincerely,
10/10 Eccellente
Braden
Viaggio di lavoro
27 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property, will be returning in the future.
Braden
Soggiorno di 2 notti a gennaio 2024
Risposta di Susana Cook, General Manager, il giorno 29 gen 2024
Dear Braden: Thank you very much for taking the time to give us your feedback after your most recent stay with us. I am glad to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it.Sincerely,
10/10 Eccellente
Margarita
Viaggio di lavoro
19 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Margarita
Soggiorno di 1 notte a gennaio 2024
Risposta di Susana Cook, General Manager, il giorno 22 gen 2024
Dear Margarita: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it.Sincerely,
10/10 Eccellente
IMELDA
3 gen 2024
IMELDA
Soggiorno di 4 notti a dicembre 2023
Risposta di Susana Cook, General Manager, il giorno 24 gen 2024
Dear Imelda: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are delighted to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it.Sincerely,
10/10 Eccellente
Felicia
1 gen 2024
Felicia
Soggiorno di 1 notte a dicembre 2023
Risposta di Susana Cook, General Manager, il giorno 5 gen 2024
Dear Felicia: Thank you for taking the time to give us your feedback after your most recent stay with us. We are very happy to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Viaggiatore verificato
1 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 1 notte a dicembre 2023
Risposta di Susana Cook, General Manager, il giorno 5 gen 2024
Dear guest: Thank you for taking the time to give us your feedback after your most recent stay with us. We are very happy to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
6/10 Soddisfacente
Viaggiatore verificato
1 gen 2024
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Rooms need update. Also no streaming on tv.
Lobby nice but no one at front desk every time we passed on evening of our stay.
Viaggiatore verificato
Soggiorno di 1 notte a dicembre 2023
Risposta di Susana Cook, General Manager, il giorno 5 gen 2024
Dear guest: Thank you for taking the time to give us your feedback after your most recent stay with us. Your comments are appreciated as they help us improve our services and products. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
6/10 Soddisfacente
Pierre
29 dic 2023
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Pierre
Soggiorno di 1 notte ad aprile 2023
Risposta di Susana Cook, General Manager, il giorno 2 gen 2024
Dear Pierre: Thank you for staying with us at Hilton Garden Inn Hilton Head and for your feedback. We are glad to hear you enjoyed your stay. We look forward to seeing you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Meseret
28 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Meseret
Soggiorno di 3 notti a dicembre 2023
Risposta di Susana Cook, General Manager, il giorno 29 dic 2023
Dear Meseret: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are very glad to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it.Sincerely,
10/10 Eccellente
Vanessa
14 dic 2023
Everything was excellent thank you!
Vanessa
Soggiorno di 1 notte a dicembre 2023
Risposta di Susana Cook, General Manager, il giorno 19 dic 2023
Dear Vanessa: Thank you very much for your feedback and for staying with us. We are glad to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Evelin
11 dic 2023
Evelin
Soggiorno di 1 notte a dicembre 2023
Risposta di Susana Cook, General Manager, il giorno 19 dic 2023
Dear Evelin: Thank you very much for your feedback and for staying with us. We are glad to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Terry
Viaggio di coppia
9 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property has some wear but they are really working hard at updating.
Terry
Soggiorno di 1 notte a dicembre 2023
Risposta di Susana Cook, General Manager, il giorno 19 dic 2023
Dear Terry: Thank you very much for your feedback and for staying with us. Your comments are appreciated as they help us improve our services and products. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
8/10 Buono
Micheal
7 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Micheal
Risposta di Susana Cook, General Manager, il giorno 13 feb 2024
Dear Micheal: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are very happy to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you next time you visit Hilton Head. Thanks for your feedback, we appreciate it.
2/10 Terribile
Daniel
30 nov 2023
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Old property. Staff there seem untrained and inexperienced or just don’t care or no management of them. No one to check me in at 8pm on a Tuesday. 6 am woken by loudly screaming kids playing and running up down hall and walls don’t prevent noise traveling. Had two days booked. Left after one day. Something is off about this place.
Daniel
Soggiorno di 1 notte a novembre 2023
Risposta di Susana Cook, General Manager, il giorno 1 dic 2023
Dear Daniel: Thank you for your feedback after your most recent stay. I am very sorry to hear your comments after your stay. Please accept our sincere apologies and know that I will be addressing your comments with all departments involved. We hope you can choose to stay with us again next time you visit the area. Thanks for your feedback, I appreciate it.Sincerely,
4/10 Scarso
James
Viaggio di lavoro
28 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wi-fi did not work
James
Soggiorno di 1 notte a novembre 2023
Risposta di Susana Cook, General Manager, il giorno 28 nov 2023
Dear James, thank you very much for taking the time to give us your feedback after your most recent stay with us. I am sorry to hear about your comments in regard to the Wi-Fi. Please accept our apologies and know that we will follow up with the appropriate department. We appreciate your comments and we hope that you can choose to stay with us again next time you visit Hilton Head. Thanks for your feedback, we appreciate it.Sincerely,
8/10 Buono
Deepa
26 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easy check in and check out, friendly staff.
Deepa
Soggiorno di 1 notte a novembre 2023
Risposta di Susana Cook, General Manager, il giorno 28 nov 2023
Dear Deepa, thank you very much for taking the time to give us your feedback after your most recent stay with us. We are glad to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback.Sincerely,
10/10 Eccellente
Barbara
25 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Barbara
Soggiorno di 1 notte a novembre 2023
Risposta di Susana Cook, General Manager, il giorno 28 nov 2023
Dear Barbara, thank you very much for taking the time to give us your feedback after your most recent stay with us. We are glad to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback.Sincerely,
4/10 Scarso
Ashley
20 nov 2023
Ashley
Soggiorno di 2 notti a novembre 2023
Risposta di Susana Cook, General Manager, il giorno 19 dic 2023
Dear Ashley: Thank you very much for your feedback and for staying with us. We appreciate your feedback as it helps us improve our services and products. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Kelly
20 nov 2023
Kelly
Soggiorno di 1 notte a novembre 2023
Risposta di Susana Cook, General Manager, il giorno 19 dic 2023
Dear Kelly: Thank you very much for your feedback and for staying with us. We are glad to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit Hilton Head. Thanks for your feedback, we appreciate it. Sincerely,
10/10 Eccellente
Felicia
19 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stay here every time we come to visit
Felicia
Soggiorno di 1 notte a novembre 2023
Risposta di Susana Cook, General Manager, il giorno 20 nov 2023
Dear Felicia: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are very happy to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit the area.Sincerely,
8/10 Buono
Gregg
18 nov 2023
Gregg
Soggiorno di 1 notte a novembre 2023
Risposta di Susana Cook, General Manager, il giorno 20 nov 2023
Dear Gregg: Thank you very much for taking the time to give us your feedback after your most recent stay with us. We are very happy to hear that you enjoyed your stay, along with the hotel amenities and friendliness of our staff. We look forward to hosting you again next time you visit the area.Sincerely,
10/10 Eccellente
Janet
Viaggio di lavoro, Viaggio con la famiglia
13 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We picked this hotel because it was in the middle of Bluffton and Beaufort. It was convenient. There are no frills of any kind and the price of the room reflects that. We were out and about anyway so that wasn't a concern for us. You can buy breakfast there and head out and its a pretty nice spread from what we saw.
Janet
Soggiorno di 2 notti a novembre 2023
Risposta di Susana Cook, General Manager, il giorno 14 nov 2023
Dear Janet: Thank you for taking a moment to share your experience after your most recent stay with us. I am delighted to hear that overall, you enjoyed your stay, along with the hotel amenities and friendliness of our staff.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Sincerely,
8/10 Buono
Michael
Viaggio di coppia
4 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Would stay there again. Having breakfast included would have been nice, most places do amymore.
Michael
Soggiorno di 1 notte a novembre 2023
Risposta di Joshua (Assistant GM), il giorno 6 nov 2023
Thank you for your feedback and for being our guest at Hilton Garden Inn Hilton Head. We hope to see you again soon!