Hotel vicino a Historic Troxell-Steckel Farm Museum - Whitehall

“Although the staff members (front desk and cleaning crew) were very nice, the hotel was not worth the money. -Breakfast ended at 10am, they refused to put any food out and it was only 9:20am with a full line of people waiting. -ice machine was broken - laundry room was not operable - the bathroom door wouldn’t close - the room door got stuck multiple times - cigarette burn and stain on the bedding - pool was dirty (pump was off) - the landline to the front desk was not working”

“I have never wrote a hotel review but this was just a terrible experience for me and my family. I stayed here for the weekend. My family stayed in another room. Within the 1st 3 mins of being in their room my mother had to switch rooms because there was urine all over her toilet seat in her "cleaned" room. Her next room had no TV and the room after that had no working AC in the middle of a heat wave with my dad who is a heart patient. It took 7hrs for someone to come and fix it the AC. I...

“Everything was great but I wish I had a closet”

“Nice hotel ..the only down side is the charge for service dogs ..next door hotel best wester is free”

“Checked in and went straight to the rom to check it out and it was poorly cleaned by house keeping. Went back down to the desk and he gave us keys to another room that wasn’t any better so much so that there was feces still on the toilet. I went down and asked to be refunded. At first I was told to take it up with Expedia and then he did the refund and just told me to follow up with Expedia that he wouldn’t fight my refund after having someone go up and check both rooms out for themselves. ...

“Impossible to sleep due to deafening street noise I had a terrible stay here and got almost zero sleep. To be fair, the hotel room itself and the staff are not the problem—they were perfectly fine. The issue is entirely the hotel's location and a severe lack of soundproofing. Motorists were zooming past the hotel the entire night. Even though we were all the way up on the 4th floor, the walls did absolutely nothing to block the noise. The sound reverberated through the room so loudly that it...

“When we got there the elevator was out of service which we were not told about until after we checked in. With 5 prosthetics in my body that was not good. I had also called two weeks in advance asking for a bottom floor room also close to an exit for our dog. The woman who checked us in was also the same woman I had spoken too weeks before (3/times) put us on the 2nd floor opposite side of the building of the doggy area. After begging with her how not happy we were with our accommodations. She...

“The room was pretty good however there was construction throughout the property and a lot of things were being done to the property. The breakfast room struggled to remain clean. The food options were pretty good.”

“This property is horribly maintained, and the cleanses is horrific. The staff act like they don’t know anything and is run by an Indian family. Everything is dingy. The bathroom wasn’t clean. There’s mold in the bathroom ceiling. The tub has brown spots. A complete nightmare hotel from hell.”

“We expected a room with a tub, but the last available room didn’t have one. The room available was very pricey for its size. We decided not to stay. The highlight of our time was interacting with Jenna at the desk, she was extremely kind and very professional. Based on our experience with her we will consider returning on another occasion. We mainly wanted to have one night away, as we live close and our wedding anniversary is this weekend.”

“The gardens are spectacular, getting better every year.”

“For some unknown reason, they didn’t have my reservation that I had already booked and paid for. I reserved a room with a king size bed and a pull out sofa since rooms with 2 queen size beds were not available. I was traveling with my adult daughter and luckily we switched rooms with other relatives who were staying at the same hotel attending a funeral The staff first said they could get us the original room but after conversing with one another, they suddenly changed their mind and stated...

“Clean room , good breakfast”

“La pulizia della camera non è sufficiente e i cuscini del letto sono veramente scadenti”

“It was clean, quiet and the beds were comfy”

“Muy limpio I el personal muy amiable 100% recomendado”

“None”

“The rooms smelled and was dirty. The microwave didn't work. Just horrible.”

“2 different rooms smell like smoke and lockeds were broken”