Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We’ve stayed at Mainsail 5 times, and we always leave feeling so satisfied and fulfilled. Our favorite unit is unit 12, and we were thrilled to see that the tv room downstairs was finally turned into a bedroom with a daybed! Our kids were thrilled they finally didn’t have to share a bedroom! The unit was overall clean and comfortable. We had the pool to ourselves most of the time. We didn’t need any help from the staff, so we didn’t have any interactions with them. We never did get a text or email saying our unit was ready, and when we arrived a couple of hours early before checkin, we couldn’t find a staff member to talk to to see if we could enter our unit early. So, we tried our door code and got right in. We let ourselves in and found our checkin paperwork in the kitchen table, so I suppose our unit was actually ready. We were just never notified. My only complaint is about other guests who wouldn’t clean up after themselves at the pool and left the pool filled with floats and pool toys. Would have been nice if they cleaned up after themselves so we could enjoy the pool without their floats all in the pool. Maybe a sign outside would help remind guests to put away floats when they leave the pool. Also late night guest bbqs/parties (11:00/11:30 pm) at the pool were not so fun to listen to when we wanted to sleep.