We were at the Park Shore for all of ten minutes before we witnessed a drug pick up. What looked like a homeless person walked in, collected what looked like a black bag from behind the ATM, and walked out again. Travis on the front desk explained that ‘this is Waikiki, the amenities are not just for guests’, which is an odd response to hearing of a drug deal in their lobby, essentially acknowledging that this is common practice. (It’s worth noting that hotel lobbies in Honolulu are generally completely open access. We subsequently stayed in the Marriott almost next door with much the same set up, but has not been a problem.)
This occurrence was the final of a few straws. We didn’t need to see our room to know that it is a very dated hotel. We used the bathrooms which were unclean, as much as in need up renovation.
Travis was also not particularly welcoming, on top of being completely dismissive of our account. We landed early and went to the hotel to leave our bags. We enquired whether there was any chance of an earlier check in, to which his response was ‘well, check in is at 3’, rather than being polite.
We could have overlooked the unwelcoming welcome, and the dated decor, but the dismissal of our concern regarding safety was where we had to draw the line.
We could only recommend that you avoid this hotel at all costs.