Dear David,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I would like to get more details of the issue so we can correct issue and make it up for you please contact us at the property at your convenience time. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

Dear Alexandro Thank you so much for feedback. this kind of comments inspire us to continue striving for excellence in Service.

Thank you so much for your feedback!

Thank you so much for took the time to give us your feedback!

Dear Nancy, Thank you for taking the time to let us know about your experience while staying with us. Your experience with the room condition is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this type of room condition from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

We will get the 5 the next time!

We will work to get a 10 the next time!

Dear guest, thank you so much for take the time to let us know your feedback. We will work hard to improve; we hope to see you again!

Dear guest, thank you so much for your feedback!

Thank you so much for your feedback! we really appreciate it!

We apologize for the inconvenience; we will work on it to get better every time

Thank you for choosing us!

Was a pleasure for us hosted you here! we hope you will come back

Thank you for choosing us!

Thank you so much! we hope see you back

Muchas gracias por elegirnos! esperamos verlo pronto

Thank you for staying with us at the Courtyard Cypress, we really appreciated your feedback, and we will look into the mattress on this particular room for better improvement. additionally, i will share your feedback with housekeeping leaders to ensure the noise level can be corrected.

We hope to see you back!

We thank you for your staying with us at the Courtyard Cypress Houston. we hope to see you again on your next trip to Houston.

We appreciate your feedback! We hope to see you here back!

We are very glad that you enjoyed your stay!

Good morning, Laurence Thank you for your feedback, we hope to see you on your next trip to Cypress Texas.

Good morning, William, i am glad this property location accommodates your needs, we hope to see you on your next visit to Cypress Texas

HI April, Thank you for your Feedback. we hope to see you on your next trip.

thank you so much for your Feeback!

Thank you so much for choosing us! we hope to see you back

we are glad that the hotel location was the perfect one for you. we hope to see you back!

thank you so much for your Feeback!

We are happy that you enjoyed your stay! the staff always will do the best that they can to provide the best service. we wait for you in a next occasion.

thank you so much for your stay with us. we are glad that you enjoyed it!

thank you so much.We hope to see you here in a next opportunity.

Thank you so much for your Feeback!

Dear Polly, Thank you so much for staying at the Courtyard Cypress, I i will take this feed back to the Leadership for consideration. I hope you choose to stay with us again when your travels bring you back to the area.

we are so sorry for the bad experiences with the noise. we will work in that!