6/10 Soddisfacente
Evelyn, San Gabriel
14 ago 2025
Mi è piaciuto: Pulizia
We were told that the hotel had changed owners. The laundry room & ice maker were non-operational. We were told by one female worker at the front desk that we could get more towels once the dryer was done. However, when we came down after 10 pm, a male front desk clerk in his 20s was at the front desk. He told us there weren't any towels. We explained his co-worker from earlier said there were. Another guest came looking for towel and was told there were towels once they dried in the dryer. The front desk clerk then told us to check at noon the next day. He was playing loud rap music. He didn't check for the towels till after the second guest. The dumpster outside in the parking lot was unkempt. We did enjoy the pool which was open till midnight. Housekeeping was very helpful.
Evelyn
Soggiorno di 2 notti ad agosto 2025