Facciata della struttura

Recensioni per Winchester Inn & Suites Humble/IAH/North Houston

2 out of 5

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 192 su 562 recensioni" "
Valutazione di 8 - Buono. 175 su 562 recensioni" "
Valutazione di 6 - Soddisfacente. 110 su 562 recensioni" "
Valutazione di 4 - Scarso. 48 su 562 recensioni" "
Valutazione di 2 - Terribile. 37 su 562 recensioni" "

8,0/10

Pulizia

7,8/10

Personale e servizio

8,0/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

2/10 Terribile

Sabrina

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Front desk was rude
Soggiorno di 3 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 17 feb 2024
Hello Sabrina, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

4/10 Scarso

Jimmie

Soggiorno di 3 notti a gennaio 2024
Risposta di MP - Guest Relations Manager , il giorno 24 mar 2024
Hello Jimmie, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Eccellente

Julius, De Berry

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fast check in. Clean rooms, staff great
Soggiorno di 7 notti a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 27 gen 2024
Hello Julius, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Eccellente

Nelson

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Great staff, clean room, and very lite parking
Soggiorno di 3 notti a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 24 gen 2024
Hello Nelson, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Eccellente

Levajah

Mi è piaciuto: Servizi
there was tons of space in my room and room service came by daily to replace toilet paper, towels, hand soap and comforter. check in was easy and wifi was fast
Soggiorno di 3 notti a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 9 gen 2024
Hello Levajah, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Eccellente

Sheel

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was great and amazing room I was in
Soggiorno di 2 notti a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 9 gen 2024
Hello Sheel, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

Louie

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The facility & staff are very good for this price point & location. The owners seem to care about their business & since I am the same way, it doesn’t go unnoticed by people like me. 👍
Soggiorno di 14 notti a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 1 gen 2024
Hello Louie, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Eccellente

Francisco

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La dueña es muy amable
Soggiorno di 1 notte a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 23 dic 2023
Hello Francisco, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Eccellente

Raúl Martin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Todo bien
Risposta di MP - Guest Relations Manager, il giorno 24 gen 2024
Hola Raul, Gracias por tomarse el tiempo para dar su opinión. Nosotros realmente lo apreciamos. Espero verte de nuevo. Háganos saber sobre sus experiencias futuras.

10/10 Eccellente

Julius, De Berry

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 6 notti a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 3 dic 2023
Hello Julius, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

Trenell

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Professional and friendly staff. Clean property.
Soggiorno di 5 notti a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 28 nov 2023
Hello Trenell, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

8/10 Buono

Seth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good for the rate. Front desk was helpful.
Soggiorno di 3 notti a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 26 nov 2023
Hello Seth, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

Cynthia

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a fantastic stay room was very clean
Soggiorno di 5 notti a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 24 nov 2023
Hello Cynthia, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 Terribile

Alex

Soggiorno di 1 notte a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 13 dic 2023
Hello Alex, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Eccellente

Louie

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Quiet
Soggiorno di 1 notte a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 24 nov 2023
Hello Louie, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Buono

Francisco

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
ESTE LUGAR ES MUY BONITO ME GUSTO MUCHO.
Soggiorno di 12 notti a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 19 nov 2023
Hello Francisco, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Eccellente

Eugene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 19 nov 2023
Hello Eugene, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Eccellente

Daniel

Mi è piaciuto: Condizioni e dotazioni della struttura
Good room
Soggiorno di 1 notte a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 19 nov 2023
Hello Daniel, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Eccellente

Julius, De Berry

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and quiet
Soggiorno di 6 notti a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 19 nov 2023
Hello Julius, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Buono

Alex

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 14 nov 2023
Hello Alex, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Buono

Emma

Mi è piaciuto: Condizioni e dotazioni della struttura
A blessing to have a laundry room! The plants&bushes are lovely&cared for. I had a car so could drive to a mall w/shops&eateries. Room was clean but not dusted; bedspreads need to go if not laundered frequently to rid old smell of smoke. No hangers or ironing board to complement the iron!
Risposta di MP - Guest Relations Manager, il giorno 10 nov 2023
Hello Emma, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Eccellente

Decardrea

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was really buce
Soggiorno di 3 notti a ottobre 2023
Risposta di MP - Guest Relations Manager, il giorno 7 nov 2023
Hello Decardrea, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall I love my stay. Everything was just excellent from cleaniess to staff. It would have made the experience more excellent had the provider a larger fridge.
Soggiorno di 1 notte a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 7 nov 2023
Hello Andrea, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Eccellente

Evgeny

Soggiorno di 1 notte a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 24 nov 2023
Hello Evgeny, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Eccellente

Julius, De Berry

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, quite
Soggiorno di 6 notti a ottobre 2023
Risposta di MP - Guest Relations Manager, il giorno 4 nov 2023
Hello Julius, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

2/10 Terribile

Michelle

Non mi è piaciuto: Personale e servizio e servizi
My husband check in no heat in room. They which rooms about 6 times, still no heat. They did not compensate him. He came from Detroit , no time to find a suitable spot. So he stayed the whole 5 days, they didn’t care about the heat didn’t work. They didn’t care at all. The temp drops at night, they didn’t care.
Soggiorno di 5 notti a ottobre 2023
Risposta di MP - Guest Relations Manager, il giorno 17 ott 2023
Hello Michelle, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 Eccellente

Bayan

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di MP - Guest Relations Manager, il giorno 14 ott 2023
Hello Bayan, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Eccellente

Willie

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Didn’t like the random cats walking around the property
Soggiorno di 2 notti a ottobre 2023
Risposta di MP - Guest Relations Manager, il giorno 14 ott 2023
Hello Willie, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Buono

Adriana

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Everything was good.
Soggiorno di 7 notti a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 3 ott 2023
Hello Adriana, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

4/10 Scarso

Jonathan

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Found used box of condoms under bed in our first room, second room was not clean hairs all over sheets and an old box of chicken in microwave. Will not return
Soggiorno di 2 notti a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 27 set 2023
Hello Jonathan, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Eccellente

Rudy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms are nice and clean. You get alot for the price
Soggiorno di 6 notti a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 27 set 2023
Hello Rudy, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Buono

Julius, De Berry

Soggiorno di 4 notti a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 14 ott 2023
Hello Julius, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

Carlos

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 9 notti ad agosto 2023
Risposta di MP - Guest Relations Manager, il giorno 28 ago 2023
Hello Carlos, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Eccellente

Chris, Houston

Soggiorno di 3 notti ad agosto 2023
Risposta di MP - Guest Relations Manager, il giorno 10 set 2023
Hello Chris, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

Jessica

Soggiorno di 1 notte a luglio 2023
Risposta di MP - Guest Relations Manager, il giorno 21 ago 2023
Hello Jessica, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Eccellente

vanessa

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Hotel owners are very sweet. They are accommodating and care very much about your comfort and stay while at their hotel! The parking is right in front of the rooms which is nice. I highly recommend this hotel.
Soggiorno di 5 notti a giugno 2023
Risposta di MP - Guest Relations Manager, il giorno 9 lug 2023
Hello Vanessa, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

2/10 Terribile

Edgar

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Slept on an old mattress, springs were stabbing me. Bath towels are too small.
Soggiorno di 2 notti a giugno 2023
Risposta di MP - Guest Relations Manager, il giorno 25 giu 2023
Hello Edgar, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Eccellente

Christian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Soggiorno di 4 notti a giugno 2023
Risposta di MP - Guest Relations Manager, il giorno 17 giu 2023
Hello Christian, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

4/10 Scarso

Virginia

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not enough pillows, the air had two options freezing cold or none at all. The parking lot had people just sitting in their cars smoking I did not feel safe at all
Soggiorno di 1 notte a maggio 2023
Risposta di MP - Guest Relations Manager, il giorno 29 mag 2023
Hello Virginia, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Buono

labrian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean
Soggiorno di 1 notte a maggio 2023
Risposta di MP - Guest Relations Manager, il giorno 20 mag 2023
Hello Labrian, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

8/10 Buono

Neil

Soggiorno di 1 notte a maggio 2023
Risposta di MP - Guest Relations Manager, il giorno 20 mag 2023
Hello Neil, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

phillip pernell, Brooklyn

Viaggio con la famiglia
Good place
Soggiorno di 3 notti ad aprile 2023
Risposta di MP - Guest Relations Manager, il giorno 6 mag 2023
Hello Phillip, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Eccellente

vanessa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a very clean Hotel. It has been recently renovated on the inside and looks modern with very competitive prices. They are very attentive and concerned if you are being taken care of. Excellent service! Has a washer and dryer by the office for long stays and they sell laundry soap at the office for $1. No complaints from me! Will be staying here again!
Soggiorno di 8 notti ad aprile 2023
Risposta di MP - Guest Relations Manager, il giorno 3 mag 2023
Hello Vanessa, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 Buono

Oasis

Soggiorno di 1 notte ad aprile 2023
Risposta di MP - Guest Relations Manager, il giorno 25 apr 2023
Hello Oasis, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

Eduardo

Soggiorno di 4 notti ad aprile 2023
Risposta di MP - Guest Relations Manager, il giorno 9 mag 2023
Hello Eduardo, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

Dashalynn

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome
Soggiorno di 8 notti ad aprile 2023
Risposta di MP - Guest Relations Manager, il giorno 17 apr 2023
Hello Dashalyn, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 Soddisfacente

sally

Viaggio con la famiglia
Mi è piaciuto: Pulizia
ok
The building is a motel. Our room was on the second floor so needed to carry our suitcases up the exterior stairs. The room seemed to be very clean and that to me is a top priority however the bed wasn't very comfortable and the sheets were coarse. The grout was missing from the tiles in the bathroom and the tiles were loose. Not very luxurious but did the job for one night.
Soggiorno di 1 notte a marzo 2023
Risposta di MP- Guest Relations Manager, il giorno 7 apr 2023
Hello Sally, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

6/10 Soddisfacente

JESSICA ANGEL

Viaggio con animali domestici, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The property staff was very helpful and kind. Only thing I didn’t like was, it was long strands of hair threw out the room. Everything else was good
Soggiorno di 2 notti a marzo 2023
Risposta di Sincerely, MP - Guest Relations Manager, il giorno 15 mar 2023
Hello Jessica Angel, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Buono

Nardia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 8 notti a febbraio 2023
Risposta di MP- Guest Relations Manager, il giorno 21 mar 2023
Hello Nardia, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

Dee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like that the staff was friendly and provided very good hospitality service which made my stay with Winchester Inn & Suites awesome a second time which I will be staying with them every year I am in the Humble/Houston area for my yearly medical checkup. Keep up the awesome job 👏 💞
Soggiorno di 2 notti a gennaio 2023
Risposta di Sincerely, MP - Guest Relations Manager, il giorno 15 feb 2023
Hello Dee, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.