2/10 Terribile
Lee M.
16 lug 2025
Arrived to check-in by boat to the dock, had broken board (dock photo), “path” to road had knee high grass/weeds, still easily 200 yards from house. Title “Lakehouse with a Dock” implies house/dock are co-located AND lakefront. Should actually say “Lakehouse on opposite side of road from lake NEAR dock”. Host sent dock walking instructions w5 photos on 26Jun (check in was 28Jun-inside the 7 day cxl… aka no refund). Booked for parents to celebrate 80th BD’s at lake while other 6 families stayed at a larger place so they had a retreat each night. Dock to dock by boat was transportation plan. Siblings and I met them to check-in / get them settled. After seeing property, had them stay with us instead. “home fully stocked w food/snacks” in description (pantry/frig photo) looked like what last renter (or host) did not clean out when they left. Tub (shower photo) has TWO used soaps, last squirt of body wash… We DID NOT STAY THERE, immediately asked to cancel / get refund. Host did not respond. Next day again asked to cancel / get refund. Host did not respond. Called VRBO for assistance. Host firm on no refund, claimed WE SHOULD HAVE ASKED IF DOCK WAS NEAR HOUSE, claimed we “had more people staying than allowed”, offered 150 for dock broken board. Again, no one stayed there even one night. Creepy to find out host had watched us arriving…Asked for professional cleaning and food removed. Instead, host offered 50% refund which we took. 1 star rating only bc 0 not an option.




Lee M.
Soggiorno di 7 notti a giugno 2025