Esterni

Recensioni per Sleep Inn Athens I-65

2.5 out of 5
Sleep Inn Athens I-65
1115 Audubon Lane, Athens, AL

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 158 su 444 recensioni" "
Valutazione di 8 - Buono. 157 su 444 recensioni" "
Valutazione di 6 - Soddisfacente. 81 su 444 recensioni" "
Valutazione di 4 - Scarso. 27 su 444 recensioni" "
Valutazione di 2 - Terribile. 21 su 444 recensioni" "

8,2/10

Pulizia

8,8/10

Personale e servizio

7,8/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Betty

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very convenient
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relation Management, il giorno 30 apr 2024
Hi Betty,Thank you for sharing your feedback with us! We're delighted to hear that you found our hotel to be very convenient during your stay. Ensuring convenience and accessibility for our guests is a priority, and we're glad that our location met your needs. Thank you for choosing Sleep Inn Athens, and we look forward to welcoming you back again soon!

10/10 Eccellente

Chrislyn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice property. Clean, accommodated a room request, breakfast was excellent. We would definitely stay here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 28 apr 2024
Hello Chrislyn,We are thrilled to hear that you enjoyed your stay with us and found our property clean and accommodating. It's great to know that our breakfast exceeded your expectations. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relation Management, il giorno 19 apr 2024
Hi Lisa,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing Sleep Inn Athens, and we hope to have the pleasure of welcoming you back soon.

8/10 Buono

Debbie

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relation Management, il giorno 9 apr 2024
Hi Debbie,Thank you for taking the time to rate your stay at Sleep Inn Athens. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Eccellente

Kristina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Kristina,We are thrilled to hear you had a wonderful experience with us! We look forward to welcoming you back soon for another fantastic stay.

8/10 Buono

Jacki

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property was clean and quiet.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relation Management, il giorno 3 apr 2024
Hi Jacki,We're delighted to hear that you found our property clean and quiet during your stay. Providing a peaceful and well-maintained environment is essential to us, and we're glad that we could meet your expectations in these areas. Once again, we appreciate you choosing to stay at Sleep Inn Athens and hope to have the chance to welcome you back in the future.

8/10 Buono

Cynthia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was a clean, cute hotel. It’s older, so you can hear others talking. At night it was quiet. The woman at the front desk was sweet. This is the first hotel EVER that the air conditioner actually cooled the room. It was amazing to be comfortable sleeping. The beds were comfortable too!
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relation Management, il giorno 26 mar 2024
Hi Cynthia,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay at our hotel and that we were able to provide you with a comfortable and pleasant experience. We appreciate your understanding regarding the noise level, as older buildings may have thinner walls. However, we're glad to hear that it didn't disrupt your sleep and that you found the nights quiet. It's fantastic to know that our air conditioning system met your expectations and contributed to a comfortable night's sleep. We're also thrilled to hear that you found our beds comfortable and that our front desk staff were sweet and accommodating. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. Thank you for choosing to stay at Sleep Inn Athens, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Buono

Mary

Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relation Management, il giorno 4 apr 2024
Hi Mary,Thank you for taking the time to rate your stay at Sleep Inn Athens. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
After leaving the Super 8 ACROSS THE STREET because of people having really loud sex in the room next to us( *2 hours after we checked in) we GENUINELY appreciated the clean quiet room,having been on the road for 10 hours. Love this place!
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relation Management, il giorno 6 mar 2024
Hi Michael,Thank you for your feedback regarding your recent stay at Sleep Inn Athens. We're pleased to hear that you enjoyed a clean and quiet room, providing the comfort you needed after a long 10-hour journey. Your satisfaction is our top priority, and we're delighted to have contributed positively to your stay. We value your feedback and hope to have the pleasure of welcoming you back in the future for another pleasant stay.

10/10 Eccellente

Marilouise

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The beds were quite comfortable. The breakfast was tasty. Loved the shower. We only stayed overnight while traveling, so didn't use any other amenities, but would highly recommend it.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relation Management, il giorno 1 mar 2024
Hi Marilouise,Thank you for sharing your positive feedback with us! We're delighted to hear that you found the beds comfortable, enjoyed the tasty breakfast, and loved the shower during your stay. Providing comfortable accommodations, delicious meals, and excellent amenities are top priorities for us, and we're thrilled that we were able to meet your expectations in these areas. Thank you for choosing to stay at Sleep Inn Athens, and we look forward to welcoming you back again soon!

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient to the interstate exit, fuel centers, your choice of many restaurants.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relation Management, il giorno 12 feb 2024
Hi John,We're delighted to hear that you found our location convenient, with easy access to the interstate exit, fuel centers, and a variety of restaurants. Providing a convenient and accessible location for our guests is important to us, and we're glad that you were able to take advantage of the nearby amenities. Thank you for choosing Sleep Inn Athens, and we hope to have the pleasure of welcoming you back soon.

10/10 Eccellente

John

Convenient, comfortable, quiet , hotel.
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relation Management, il giorno 30 gen 2024
Hi John,We're delighted to hear that you found our hotel to be convenient, comfortable, and quiet. Providing a convenient and comfortable experience for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations. We understand the importance of a peaceful environment for a restful stay, and we're glad that you found our hotel to be quiet as well. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 Buono

Teresa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Parking lot was a solid sheet of ice! I think they did the best they could! But was very slick!
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relation Management, il giorno 23 gen 2024
Hi Teresa,Thank you for your feedback regarding your recent stay at our hotel. During inclement weather, we make every effort to ensure the safety of our guests, including addressing icy surfaces. We will review our procedures to see if there are any additional measures we can take to prevent such issues in the future. We appreciate your understanding, and we hope to have the opportunity to welcome you back under more favorable conditions in the future.

10/10 Eccellente

Tonya

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel. Would stay again.
Hotel was convenient to get to with many other services nearby. No complaints although the room we stayed in was small. Do not know if all the rooms were like that. I would have no problem staying here again.
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relation Management, il giorno 23 gen 2024
Hi Tonya,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our hotel convenient and that you had no complaints, despite the room size. We appreciate your understanding, and we're glad to know that this did not impact your overall satisfaction. It's great to hear that our location and the nearby services met your needs. We strive to provide a convenient and comfortable experience for all our guests, and we're pleased to know that we succeeded during your stay. We look forward to the possibility of hosting you again in the future.

10/10 Eccellente

Cathryn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very snowy in Athens and the owner kept up on clearing the walkways and the lot. The property is conveniently located off the Interstate . Everything else was as expected.
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relation Management, il giorno 19 gen 2024
Hi Cathryn,We appreciate your feedback regarding your recent stay with us. It's wonderful to hear that despite the snowy conditions in Athens, you found our owner's efforts in clearing the walkways and lot commendable. Ensuring a safe and accessible environment for our guests is a top priority, and we're pleased to know it was noticed and appreciated. Additionally, we're glad to hear that our property's convenient location off the Interstate met your expectations. We understand the importance of accessibility, and we strive to provide a comfortable and convenient experience for all our guests. We value your feedback and look forward to the opportunity to welcome you back for another enjoyable stay.

10/10 Eccellente

Jean

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relation Management, il giorno 9 gen 2024
Hi Jean,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

8/10 Buono

Kristin

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Good based on the price, would stay there again.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Hello Kristin,Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback and are delighted to hear that you found our pricing to be satisfactory. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 Eccellente

Jeremy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We stayed one night on our way to Florida. It was a very nice place but i reserved a room with a queen bed and they gave us full. Really not a big deal. The room was clean and breakfast was average. We would stay again
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Hello Jeremy,Thank you for choosing to stay with us during your journey to Florida. We appreciate your feedback regarding the bed size discrepancy and apologize for any inconvenience caused. We are glad to hear that you found the room clean and that you enjoyed our breakfast. We look forward to welcoming you back in the future.

8/10 Buono

Erin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 7 gen 2024
Hello Erin,We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience and if there is any additional feedback you would like to share with us, please don't hesitate to reach out. We look forward to welcoming you back in the future.

10/10 Eccellente

Twanna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relation Management, il giorno 2 gen 2024
Hi Twanna,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

8/10 Buono

Terry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good Value
Comfortable & convenient room. Nicely located hotel.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Terry,Thank you for your feedback! We're glad to hear that you found our room comfortable and convenient. Our hotel's location is definitely a plus. We appreciate your positive review!

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Better than expected
The room was clean and the bed was comfortable.
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relation Management, il giorno 26 dic 2023
Hi Karen,Thank you for taking the time to share your feedback. We're delighted to hear that your room was clean, and the bed was comfortable. Providing a clean and comfortable environment is a priority for us, and we're glad to know that we met your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back for another positive experience.

10/10 Eccellente

Alex

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relation Management, il giorno 19 dic 2023
Hi Alex,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Eccellente

Ronald

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Guest Relation Management, il giorno 8 feb 2024
Hi Ronald,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay here at Sleep Inn Athens. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

6/10 Soddisfacente

Barbara

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Property is clean it’s just old. Bed was broken down, very noisy, the property is in need of a complete updating. The staff were extremely friendly. We usually stay at Sleep Inns when traveling. This one we will never stay at again. Too many other nicer places in the area.
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relation Management, il giorno 8 dic 2023
Hi Barbara,Thank you for taking the time to share your feedback with us. We value your comments regarding the condition of the property, and we assure you that we take guest feedback seriously. Your observations will be shared with our management team to address the issues you've mentioned, particularly regarding the condition of the bed and the overall noise level. On a positive note, we are pleased to hear that you found our staff to be extremely friendly. We believe that excellent service is crucial to our guests' experiences, and we're glad that our team members made a positive impression on you. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more positive experience.

6/10 Soddisfacente

Eric

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relation Management, il giorno 5 dic 2023
Hi Eric,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon.

10/10 Eccellente

BRANNON

Soggiorno di 3 notti a novembre 2023
Risposta di Guest Relation Management, il giorno 23 nov 2023
Hi Brannon,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

8/10 Buono

Leslie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Courteous, clean, comfortable
This was quite a nice place where we were welcomed by the friendly & gracious woman who checked us in. She was totally professional and set a good tone for our entire stay. Our room was very clean and comfortable although the mattresses could stand to be turned. Also the room was a bit small but as a nice place to sleep, it was more than adequate. Fridge & microwave were good, wifi was decent...we'd definitely stay here again.
Exterior view
Room interior
Outdoor pool was closed in November
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relation Management, il giorno 22 nov 2023
Hi Leslie,Thank you for choosing to stay with us, and we sincerely appreciate the positive feedback you shared about your experience. It's wonderful to hear that you were welcomed by our friendly and gracious staff, setting a positive tone for your entire stay. We're delighted to know that your room was clean and comfortable, and we appreciate your constructive feedback about the mattresses and room size. Your comments are valuable, and we will certainly take them into consideration as we work towards enhancing our accommodations. Thank you for your feedback, and we look forward to the pleasure of welcoming you back in the future.

8/10 Buono

Stephen

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall good
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 22 ott 2023
Hello Stephen,Thank you for your positive feedback! We are delighted to hear that you had a good experience at our hotel. We look forward to welcoming you back soon!

10/10 Eccellente

Mohammad

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
very nice hotel, comfortable, quiet and convenient to the freeway
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 21 ott 2023
Hello Mohammad,We're thrilled to hear that you had a comfortable and enjoyable stay at our hotel. Your satisfaction is our top priority and we hope to provide you with another great experience in the future. Thank you for choosing us!

10/10 Eccellente

Alonzo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 4 ott 2023
Hello Alonzo,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Two day getaway
It was a nice and pleasant two days trip for Alabama A&M University Homecoming weekend. Staff was pleasant. Room was clean and comfortable.
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 3 ott 2023
Dear Guest,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Eccellente

Melissa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay, family friendly
We went traveling with our 3 year old for the first time and were hoping for a family friendly hotel, not too much, safe area, all of that. Well, this was it. It was clean, we felt safe, beds were nice. The staff was super friendly, too. On our next trip to Alabama, we've already decided to stay here again if we can!
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 3 ott 2023
Hello Melissa ,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

8/10 Buono

FRANK

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is good place to stay. Friendly. Polite and accommodating staff. Only detractor was a bad smell in the stairwell. Like the trash had not been removed for a while. Room was clean and comfortable. Would stay here afain
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relation Management, il giorno 11 set 2023
Hi Frank,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your kind words about our friendly, polite, and accommodating staff. Providing excellent customer service is a top priority for us, and we're pleased to know that our team made your stay enjoyable. It's also great to hear that your room was clean and comfortable. Maintaining a clean and comfortable environment is equally important to us, and we're glad we met your expectations in this regard. We have taken note of your concern, and we will address this issue promptly to ensure a more pleasant environment for all our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Eccellente

Sharon

Soggiorno di 2 notti a settembre 2023
Risposta di Guest Relation Management, il giorno 6 set 2023
Hi Sharon,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

8/10 Buono

Shannon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quick overnight stay. Nice comfy beds and Miss Terry at the front desk was really nice.
Soggiorno di 2 notti a settembre 2023
Risposta di Guest Relation Management, il giorno 5 set 2023
Hi Shannon,Thank you for taking the time to share your feedback about your quick overnight stay at our hotel. We're delighted to hear that you had a comfortable stay and found our beds to be nice and comfy. Additionally, we appreciate your kind words about Miss Terry at the front desk. Providing friendly and helpful service is important to us, and it's wonderful to know that she made a positive impression on your stay. Thank you for choosing us for your quick overnight stay, and we look forward to hosting you again in the future with the same level of comfort and friendliness.

6/10 Soddisfacente

Joseph, HERNANDO

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 27 ago 2023
Hello Joseph,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Buono

Travis, Liberty Twp

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relation Management, il giorno 21 ago 2023
Hi Travis,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

8/10 Buono

Mario, Mississauga

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Basic older hotel. Well maintained, all works fine, nice pool, good breakfast area, quiet Air Conditioner. A good option for business trip or a family trip
Soggiorno di 3 notti ad agosto 2023
Risposta di Guest Relation Management, il giorno 14 ago 2023
Hi Mario,Thank you for your recent stay at our hotel and for sharing your thoughts with us. Ensuring a comfortable and hassle-free stay for our guests is a priority, and we're pleased that we met your expectations in this regard. It's great to hear that you enjoyed our pool and breakfast area. Providing amenities and services that cater to both business travelers and families is important to us, and we're pleased that these aspects added to your stay. We're also glad that the quiet air conditioner contributed to your comfort. A peaceful environment is important for restful stays, and we're glad that our accommodations met this requirement for you. Thank you for choosing us, and we hope to have the pleasure of welcoming you back for future trips.

10/10 Eccellente

Tracey

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relation Management, il giorno 7 ago 2023
Hi Tracey,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

10/10 Eccellente

Hercules

Soggiorno di 2 notti ad agosto 2023
Risposta di Manager, il giorno 26 ago 2023
Hello Hercules,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Buono

Jacob

Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relation Management, il giorno 23 ago 2023
Hi Jacob,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Mediocre
We reserved two rooms for our family trip. The positives: The beds were very comfortable. The staff was very friendly. The breakfast was very good and stocked well. The negatives: one room smelled like soured water from either the carpet or air conditioning. The other room had dirt bubbling up into the sink after the morning shower.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relation Management, il giorno 2 ago 2023
Hello Guest,Thank you for sharing your feedback about your recent family trip to our hotel. We are delighted to hear that you had positive experiences with our comfortable beds, friendly staff, and delicious breakfast. We take cleanliness and maintenance seriously, and we will address these matters with our housekeeping and maintenance teams immediately. Our goal is to ensure that all our guests have a comfortable and pleasant experience during their stay with us. We hope that you will give us another opportunity to serve you better and to provide you with a seamless and enjoyable stay.

8/10 Buono

Alexa

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly staff
Soggiorno di 3 notti a luglio 2023
Risposta di Manager, il giorno 28 lug 2023
Hello Alexa,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff. We appreciate you taking the time to share your experience.

6/10 Soddisfacente

Dustin

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
The room was definitely in need of repairs. Tub was stained, paint peeling, and carpets stained. Beds were clean and that’s all we needed for passing through. Bathroom is really tiny the smallest I’ve seen yet. Don’t plan on staying there again or any Sleep Inn.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relation Management, il giorno 19 lug 2023
Hi Dustin,Thank you for your feedback regarding your recent stay at our hotel. It is important for us to provide our guests with clean and well-maintained accommodations, and we understand that we fell short in this regard. We take these matters seriously and will promptly address them to ensure that our rooms are in better condition for our guests' comfort. We hope that you will consider giving us another chance to provide you with a more satisfactory stay in the future.

8/10 Buono

Dawn

Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relation Management, il giorno 7 ago 2023
Hi Dawn,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Eccellente

Tiffany

Viaggio con famiglia e bambini piccoli
Soggiorno di 3 notti a luglio 2023
Risposta di Guest Relation Management, il giorno 18 lug 2023
Hi Tiffany,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The lady at the check in desk was very friendly and helpful. The location was good. It was a little loud at times, but we enjoyed our stay. We would definitely stay again.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relation Management, il giorno 18 lug 2023
Hello Guest,Thank you for your wonderful feedback! We are thrilled to hear that you had an enjoyable stay at our hotel. We're pleased to know that the lady at the check-in desk provided you with friendly and helpful service. Our team takes great pride in providing exceptional hospitality to our guests, and your positive comments are a great motivation for us. We're glad that our location was convenient for you, making it easier for you to explore and enjoy your time in the area. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another wonderful experience in the future.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice weekend stay in Athens
Allowed us to check-in about 30 mins early after a full house Friday night. Room was good (comfortable bed) and breakfast had good variety except no flavored coffee creamer. Only issue was room was too small for a chair by the bed, but it was there and I spent two days wiggling past it. A window was left open so staff could spy on people in the pool.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relation Management, il giorno 18 lug 2023
Hello Guest,Thank you for your feedback! We are glad to hear that you had a positive experience during your stay at our hotel. We understand the importance of flexibility with check-in times, and we are pleased that we could accommodate your early arrival. We're also delighted to know that you found your room comfortable, especially with a cozy bed to ensure a restful stay. Your comment will be taken into consideration as we evaluate our room layouts and amenities. Our guests' privacy is of the utmost importance to us, and we will address this matter with our staff to ensure that proper procedures are followed to maintain a respectful and private environment for our guests. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Eccellente

Deborah

Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 8 ago 2023
Hello Deborah,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.