Hotel vicino a Moschea di Ibrahim Ethem - Istanbul

“Il servizio è stato eccellente ”

“Yes the room was spotless, the entire hotel is spotless. And the staff were very helpful especially engin the receptionist. We made a mistake when booking and we only booked a single room and engin contacted the manager who upgraded us to a double room free of charge. I highly recommend serenity comfort hotel especially if you are in Istanbul for dental operations and cosmetic operations. Five stars all the round, the food is also excellent.”

“Bella camera, ma personale incapace a gestire i clienti e mancanza di puntualità apertura della colazione . Non prima delle 9:00 ma !! Mai successo in qualunque hotel del mondo. ”

“Alles was verschikkelijk ”

“Non abbiamo trovato la struttura, aggiornare le informazioni su Google Maps, per cercare l’albergo la polizia ci ha sequestrato la macchina,abbiamo dovuto optare per un altra soluzione ”

“On the first night, I complained about the aircon not working but no one bothered to check, so my daughter and I were left sweating overnight. The same happened the following day; the aircon was left unfixed. I did ask for a spare pillow as I could not lie flat due to a dental procedure, but they said they don’t have any so I slept leaning on the headboard and then woke up with a bedbug bite. The hotel manager was generous enough to buy an antihistamine cream for the bites. Totally regretting...

“Check-In lief super, das Zimmer war stets sauber. Das Frühstücksbuffet war irgendwie ein Mix aus türkischem und kontinentalem Frühstück. Vom Preis-Leistungsverhältnis das beste Hotel, das ich je in Istanbul besucht habe. ”