Hotel vicino a Indian Springs East Sports Complex - Broken Arrow

“feels like an overrated motel 6! breakfast was a joke. the clerk to check us in thought he was a comedian. I had to argue to get the room I reserved, the sofa bed was nothing but a twin bed that had a mattress that you could feel every coil! disgusting”

“Good hotel in nice area for the price.”

“This was a nice hotel. Hadn’t stayed at an AVID before but knew it was a part of the Holiday Inn family (IHG). I really liked the 24 hour coffee machine in the lobby that ground the beans for you. I just grabbed a few things for breakfast on the run, but they had several of your typical options: eggs, sausage, yogurt, oatmeal, etc. Although my stay there wasn’t long (1 night) I would stay there again. ”

“Room was great. Breakfast very average. ”

“Clean room. Horrible staff throughout the Hotel. From the custodian to the pool attendant every one acted as if the guests were bothering them by just being there. Very rude.”

“Good location.”

“Loved the heated pool and hot tub! The rooms were quiet and easy to control the temperature. Everything was clean. The staff was friendly and efficient. Only issue we had was that we had to ask for pool towels which they immediately supplied. We have visited here twice in the last month.”

“Very nice facility”

“One of the worst stay ever. Rooms were filthy, 1st room assigned toliet was loose, barely attached to the floor. Second room, keys would not open the door, multiple trips to lobby to try to get in the room. Maintenance finally opened the door and said he would replace the batteries, never did. Each return to room required multiple trips to lobby to gain entrance. Housekeeping never cleaned the room, never replaced towels etc, which required more trips to lobby. Elevators were broken (2) only...

“We have stayed there a couple of times now and both times have been great experiences. Very clean and comfortable beds. ”

“Bad service ”

“Roaches behind bed and in bathroom”

“Here’s a polished, slightly elevated version that keeps your tone but flows a bit smoother: ⸻ The room was great, the bathroom was spacious, and the shower was consistently hot. Check-in was quick and seamless, and every staff member we encountered was friendly and accommodating. The only reason for the 2-star amenities rating was the pool situation. While it was open and enjoyable, there were no chairs or loungers available to relax in. In the resort’s defense, the pool technically wasn’t...

“breakfast was so/so, staff was great. easy parking. near freeway. ”

“The staff was receptive and helpful. However the hotel could use renovation rather than just updating furniture. ”

“The staff was amazing! ”

“Staff is welcoming and friendly. Rooms definitely need a deep deep cleaning and some maintenance.”

“Staff was helpful and polite. Room was clean, everything worked (hair dryer, tv, coffee maker, frig, ac). Two big towels, but one wash cloth and one hand towel. Easy access, seemed to be a safe area. Pleased with my choice!”

“Ok room with a tiny TV. Great staff. Terrible breakfast.”