ApartHotel a Indianapolis

“Resevered an apartment with them for a school event received confirmation and the day of check in they could not find a reservation at all despite me having already been charged...their solution was to book a different available unit as they had several available, however, when the booking site contacted them they were told nothing was available...this resulted in a lot of food waste as i had brought things with me to put in the fridge. I was forced into a hotel with no fridge instead so on top...

“Don't go through a third-party. That was a nightmare. Go directly to the source.”

“Great location. Would be nice to have a TV in the bedroom. Biggest beef with the units is that you have no control over temperature of the room. The thermostat doesn't do anything. I contacted the property but they said the building controls the heat/AC. It was hot and stuffy in the apartment. Made it hard to sleep”