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Recensioni per Courtyard by Marriott Indianapolis at the Capitol

3 out of 5
Courtyard by Marriott Indianapolis at the Capitol
320 N Senate Ave, Indianapolis, IN

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 315 su 615 recensioni" "
Valutazione di 8 - Buono. 182 su 615 recensioni" "
Valutazione di 6 - Soddisfacente. 60 su 615 recensioni" "
Valutazione di 4 - Scarso. 31 su 615 recensioni" "
Valutazione di 2 - Terribile. 27 su 615 recensioni" "

9,0/10

Pulizia

8,8/10

Personale e servizio

7,8/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Binta

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room and toilet
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Binta, it's great to hear that Courtyard Indianapolis at the Capitol left a lasting impression on you. Our goal is to consistently provide comfortable rooms and clean facilities, and we hope to serve you again on your next trip to Indianapolis.

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 20 apr 2024
Elizabeth, thank you for choosing Courtyard Indianapolis at the Capitol for your stay. It's heartening to know that your experience with us met your expectations. We're looking forward to welcoming you back for another enjoyable visit in the future.

8/10 Buono

Chelsea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property was great! Everything was super clean. However, there was no mention of the $30 a day parking. I didn’t find out until I got there.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 18 apr 2024
Chelsea, we're thrilled that you enjoyed the cleanliness of Courtyard Indianapolis at the Capitol. However, it's unfortunate to hear about your surprise regarding the parking charges. We strive to make all services and fees clear to our guests; your experience will be useful in refining that process. We hope the rest of your stay was pleasant and look forward to welcoming you back.

6/10 Soddisfacente

Mark

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Disappointed with staff and with Expedia advertising that the parking was included with the room rate. Staff said it was not and charged us. Unwilling to even work with us on some sort of compromise. Frustrating that Expedia advertises something that the hotel won't honor.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 17 apr 2024
Mark, thank you for sharing your concerns. We understand there was some confusion about the parking fee. While we strive to communicate accurately with our booking partners, occasional discrepancies may occur. We regret your experience with our team members was perceived as unaccommodating, and we will take steps to ensure better clarity in the future. We appreciate your feedback and hope you will give us another chance to exceed your expectations.

10/10 Eccellente

Sara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel. Would definitely stay here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 14 apr 2024
Sara, it's wonderful to hear that you had a pleasant stay at Courtyard Indianapolis at the Capitol. We're delighted that you would consider returning in the future. Our team looks forward to your next visit!

10/10 Eccellente

Troy

Viaggio con la famiglia
The team is what makes this place great. They were friendly, attentive and hard working
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 13 apr 2024
Troy, it's splendid to hear you had a positive experience at Courtyard Indianapolis at the Capitol. Your kind remarks reflecting our team's dedication, friendliness, and attention to detail are greatly appreciated. They work tirelessly to provide top-notch service, and it's rewarding to see that their efforts resonated with you. We look forward to welcoming you back in the future.

10/10 Eccellente

Porscheanna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was very clean , staff was professional
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 13 apr 2024
Porscheanna, it's wonderful to read that Courtyard Indianapolis at the Capitol lived up to your expectations with our well-maintained facilities and proficient team members. Your experience matters to us, and we're thrilled that we could deliver our hallmark cleanliness and professionalism. Hope your travels bring you back to us soon.

6/10 Soddisfacente

Scott

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
This was not the hotel I expected by the pictures listed on the website. The room was nice though. When I checked in, I was told the $30 parking fee was incorporated into the room cost, but I had an additional $30 charge on my credit card. To charge someone to park their vehicle at your hotel is ridiculous. I will never stay here again for that reason alone.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 9 apr 2024
Scott, we appreciate your feedback. It seems there may have been some confusion regarding the pictures and our parking fee policy. While we strive to provide the most accurate information, misunderstandings occur and we're sorry that this issue impacted your stay. We're pleased to hear you found our rooms enjoyable though. We highly value your insight and hope you'll reconsider in the future.

10/10 Eccellente

Natalie

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Natalie, thank you for choosing the Courtyard Indianapolis at the Capitol. We're delighted to know that your stay met your expectations. Our team truly values your feedback and we look forward to having you back on your next trip to Indianapolis.

10/10 Eccellente

Ray

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 27 apr 2024
Ray, it's wonderful to hear you had a five-star experience at Courtyard Indianapolis at the Capitol. We're thrilled to have met your expectations, and look forward to your next visit!

10/10 Eccellente

Araceli

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 16 apr 2024
Araceli, thank you kindly for taking time to provide a rating for your experience at Courtyard Indianapolis at the Capitol. We're delighted to know your stay was satisfactory, and our team looks forward to having the opportunity to serve you again in the future.

10/10 Eccellente

Thomas

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The breakfast could have been better
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 27 mar 2024
Thomas, thank you for sharing your feedback. We're pleased to know your overall stay at Courtyard Indianapolis at the Capitol was a positive one. Regarding the breakfast, we continuously strive to better our culinary offerings and your input can certainly aid this process. We look forward to the opportunity of welcoming you back for an even better experience.

10/10 Eccellente

Ryan

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 14 apr 2024
Thank you for the perfect rating, Ryan!We are very pleased to hear that you had a wonderful stay at Courtyard Indianapolis at the Capitol. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

4/10 Scarso

Diane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 25 mar 2024
Thank you for sharing your feedback, Diane.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 Eccellente

Serge, Chicago

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was close to many things we needed. And the room was nice and clean.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 22 mar 2024
Serge, we're so pleased that you had an enjoyable stay at Courtyard Indianapolis at the Capitol. It's fantastic to hear you found our location convenient and appreciated the cleanliness of your room. We strive to provide the best experience for our guests and it seems we met that mark with you. We look forward to your return!

10/10 Eccellente

Andrea

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient to IUHealth
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 22 mar 2024
Andrea, we appreciate your positive feedback about the Courtyard Indianapolis at the Capitol. It's great to know that our location proved convenient for your needs, especially with respect to IUHealth. We trust your overall stay was enjoyable and we look forward to having you with us again soon for another positive experience.

10/10 Eccellente

Andrea

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The location was convenient to IU Health
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 22 mar 2024
Andrea, we are thrilled to know that our prime location had a great impact on your stay at Courtyard Indianapolis at the Capitol. We're gratified to serve as a base for accessing IU Health. We hope to welcome you back for another enjoyable stay with us in the future.

8/10 Buono

Cameron

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was just fine.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 21 mar 2024
Cameron, we're glad to hear that your stay at the Courtyard Indianapolis at the Capitol met your expectations. We strive to provide a comfortable and enjoyable experience for our guests. We hope to welcome you back in the future.

10/10 Eccellente

Clifford, Kirkwood

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
x
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Thanks for the amazing rating, Clifford!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Courtyard Indianapolis at the Capitol!

10/10 Eccellente

Sam

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 12 mar 2024
Sam, thank you for mentioning how spotless your stay was at the Courtyard Indianapolis at the Capitol. We're pleased to read your commendation and look forward to welcoming you back on your next visit to Indianapolis.

10/10 Eccellente

Tiffany

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel was very nice for the price. While the property was a little outdated the room was modern, very spacious, and looked great. Front desk staff was very polite and helpful.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 12 mar 2024
Tiffany, we appreciate your positive review! At Courtyard Indianapolis at the Capitol, we strive to balance our hotel's character with modern amenities in our rooms for a comfortable stay. It's uplifting to hear that our front desk colleagues exceeded your expectations with their politeness and assistance. We can't wait to welcome you back for another fantastic experience!

10/10 Eccellente

Kevin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 27 feb 2024
Kevin, thank you for giving Courtyard Indianapolis at the Capitol a stellar rating. Reviews like yours motivate the team to continue providing top quality service. We're excited to host you again soon.

8/10 Buono

Daymond

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 20 feb 2024
Thanks for the 4/5 rating, Daymond!We're thrilled you enjoyed your time at Courtyard Indianapolis at the Capitol so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

6/10 Soddisfacente

hans

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
the breakfast was not include/ there,s a fee for the overnight parking
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 15 feb 2024
Hans, it's acknowledged that amenities such as breakfast and complimentary overnight parking hold importance for you. Although these are not included as standards, the rates are clearly communicated to ensure no surprises upon arrival. At your next stay, we recommend exploring our package deals that may include these preferences.

10/10 Eccellente

Mariah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was so nice. Cant wxpress that enough. Rooms were very clean other than the room phone which was sticky, which isnt a huge deal. great stay.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 6 feb 2024
Mariah, it's fantastic to hear about your experience at the Courtyard Indianapolis at the Capitol. We appreciate you acknowledging our friendly team members and pristine accommodations. Noted on your comment about the room phone - your feedback has been shared internally. It's wonderful to hear that you had a great stay. We hope to welcome you back in the future.

10/10 Eccellente

Lindi

Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 21 mar 2024
Thank you for the excellent rating, Lindi!Our goal is to go above and beyond to ensure our guests have a memorable experience at Courtyard Indianapolis at the Capitol! We look forward to hosting you again soon.

6/10 Soddisfacente

Nick

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Bed had blood stains on the comforter and sheet. I let the front desk know and they immediately sent staff to take cake of it. Overall my stay was comfortable.
Soggiorno di 3 notti a gennaio 2024
Risposta di Customer Service, il giorno 28 gen 2024
Nick, thank you for taking the time to provide your feedback. We're glad to hear that your overall stay was comfortable. We sincerely apologize for the initial condition of your bedding, but appreciate your patience while our team members promptly addressed and resolved the issue. We hope to have another chance to deliver an even more positive experience in the future.

10/10 Eccellente

Adrian

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The inside looked recently remodeled and the staff was extra nice!!
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 26 gen 2024
Adrian, it's great to hear you enjoyed your stay at Courtyard Indianapolis at the Capitol, particularly noticing our updated interiors. We'll share your kind words about our team members' friendliness. We're looking forward to welcoming you back on your next visit.

10/10 Eccellente

Michael, Linden

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 27 gen 2024
Thank you for the fantastic rating, Michael!It's outstanding you had such a wonderful experience at Courtyard Indianapolis at the Capitol. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Eccellente

Kwanna

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 22 gen 2024
Thanks for the perfect rating, Kwanna!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard Indianapolis at the Capitol.Have a wonderful day!

2/10 Terribile

megan

Soggiorno di 3 notti a dicembre 2023
Risposta di Customer Service, il giorno 17 gen 2024
We appreciate the feedback, Megan.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 Eccellente

Jalisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 14 gen 2024
Jalisa, it's great to hear that you had a positive stay at Courtyard Indianapolis at the Capitol. We appreciate your succinct feedback. We hope to see you again in the future.

10/10 Eccellente

Jorge, fort wayne

Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 13 gen 2024
Thank you for this excellent rating, Jorge!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Courtyard Indianapolis at the Capitol! We'd love to host you again someday for yet another unforgettable visit.

10/10 Eccellente

Jessica

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 13 gen 2024
Jessica, we're so glad to hear that your experience at Courtyard Indianapolis at the Capitol was exceptional. We truly appreciate you choosing our hotel and look forward to your return on your next visit to Indianapolis.

8/10 Buono

Michelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 20 dic 2023
We appreciate you sharing this positive rating, Michelle!The comfort of our guests is important to us so we can't wait to see you back again at Courtyard Indianapolis at the Capitol. We want to share an even more enjoyable experience with you next time.

6/10 Soddisfacente

Kristy

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 20 dic 2023
Thank you for the feedback, Kristy.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

4/10 Scarso

Sherrie L

Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 20 dic 2023
Sherrie, it appears that your stay didn't meet your expectations. We're committed to continually improving the guest experience and appreciate your feedback. We sincerely hope you'll consider returning in the future to see how we've taken your comments onboard.

4/10 Scarso

Andrea

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The carpet and drapes were full of stains and the shower was in rough shape too.
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 18 dic 2023
Andrea, it's regrettable to hear that you encountered issues with the room decor and bathroom facilities during your stay. Our aim is always to provide our guests with clean, comfortable and efficient accommodations. Your experience has been discussed with the responsible teams to ensure necessary improvements. We hope for another opportunity to exceed your expectations.

8/10 Buono

Bruno

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was clean and the staff was very nice. That was very good. But- I’m not a world traveler, but I stayed in many hotels and this one didn’t even offer a continental breakfast you had to buy breakfast there I thought that was wrong
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 12 dic 2023
Bruno, it's fantastic to hear of your positive experience at Courtyard Indianapolis at the Capitol, notably regarding our cleanliness and friendly team members. We appreciate your feedback on the breakfast, which we understand may not align with expectations. While we don't offer complimentary continental breakfast, we pride ourselves in the quality of the options that are available for purchase. We hope this did not dampen your overall stay and that we can welcome you back again soon.

4/10 Scarso

Scott

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Average at best
Service was very friendly and helpful. Rooms out of date, showers had stains and our room had ants. They do have a nice bar area, but no free breakfast.
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 11 dic 2023
Scott, it's pleasing to learn that you found our team members friendly and helpful and enjoyed our bar area. However, it's regrettable to hear about the issues with your room and the absence of complimentary breakfast. We continuously strive to provide a clean, comfortable stay and your feedback will guide us in implementing improvements. Your remarks have been shared with the relevant departments for action. Despite these shortcomings, we hope to have the chance to offer you a better experience in the future.

10/10 Eccellente

Aidan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Customer Service, il giorno 23 gen 2024
Aidan, thank you for choosing Courtyard Indianapolis at the Capitol. We're delighted to see you've had a fantastic stay. Your support and feedback inspire our team to deliver exceptional service every day. We're looking forward to welcoming you back for another memorable experience.

8/10 Buono

Chris, Evansville

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel with easy walking to Gainbridge Fieldhouse and Lucas Oil Stadium. Facility well kept and clean.
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 29 nov 2023
Chris, thank you for your kind words on Expedia about your stay at Courtyard Indianapolis at the Capitol. We're delighted to know you found our property well maintained and appreciated its convenient location. Our team hopes to welcome you back for your future visits to Indianapolis.

10/10 Eccellente

Christine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked Devin at the front desk, he was courteous, knowledgeable, friendly and a great asset to the hotel. My only complaint was we were to have a king size bed and I believe it was a queen. Smaller than my king size at home.
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 29 nov 2023
Christine, thank you for choosing to stay at Courtyard Indianapolis at the Capitol. We're thrilled to know that Devin made a lasting positive impression with his exceptional customer service. We always strive to exceed our guests' needs and expectations and are glad you felt well taken care of. We've also taken note of your feedback about the bed size and we'll use it for future enhancement of our guest experience. We look forward to welcoming you back.

4/10 Scarso

JEANINE, Tega Cay.

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The room had a bad smell no breakfast pay parking bdaily
Soggiorno di 3 notti a novembre 2023
Risposta di Customer Service, il giorno 16 nov 2023
Jeanine, we're troubled to hear that your stay didn't meet expectations. It's unfortunate you found the room unsatisfactory and that breakfast wasn't to your liking. We also understand your concerns about the parking. Please know we are constantly striving to enhance our guests' experiences. For any issues during your stay, our team members are always ready to assist. Our goal is to make sure every guest has a pleasurable experience. We hope for the opportunity to improve your impression in the future.

10/10 Eccellente

Lauren

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed one night everything went well. Would stay again
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 6 nov 2023
Lauren, it's wonderful to know that you enjoyed your stay at Courtyard Indianapolis at the Capitol. We're truly pleased that everything went well for you. We look forward to hosting you again. Safe travels!

10/10 Eccellente

Jolene

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Great staff, not so great plumbing.
The staff were cheerful and helpful. The plumbing had issues = the toilet was slow to flush and the shower was slow to drain, plus there was a lot of unwanted hair in the shower.
Soggiorno di 2 notti a ottobre 2023
Risposta di Customer Service, il giorno 31 ott 2023
Jolene, we're thrilled you found our team members at Courtyard Indianapolis at the Capitol both cheerful and helpful. However, we regret to hear about the inconveniences you experienced with the bathroom's utilities. Rest assured, we've noted your feedback, and are committed to improving overall guest comfort. We'd love to welcome you back for a seamless experience in the future.

10/10 Eccellente

Christine

Very welcoming Room was very clean with great pillows
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 30 ott 2023
Thank you for sharing your perfect rating with us, Christine!It's wonderful to see how much you appreciated your time at Courtyard Indianapolis at the Capitol! We want everyone to feel right at home at Courtyard Indianapolis at the Capitol. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Eccellente

Akilah

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 26 ott 2023
Akilah, it's fantastic to see that Courtyard Indianapolis at the Capitol met your expectations! Your top rating is extremely appreciated. Should you decide to visit us again, we promise to provide the same top-tier experience. Thank you for your feedback.

10/10 Eccellente

Wellington

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
Loved the Hotel and staff. Did not like outside there appeared to be people not associated with the hotel in the vicinity.
Soggiorno di 2 notti a ottobre 2023
Risposta di Customer Service, il giorno 25 ott 2023
Wellington, it's a pleasure to see you enjoyed your stay with us at Courtyard Indianapolis at the Capitol. We're delighted that you resonated with our hospitality. We understand your concern about the surroundings, and we want to assure you that guest safety is of utmost importance to our team members. We hope to welcome you again for a more tranquil experience.

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a ottobre 2023
Risposta di Customer Service, il giorno 25 ott 2023
We're glad to know that you had a positive experience at Courtyard Indianapolis at the Capitol. We always aim to provide a pleasant stay for our guests. Thank you for choosing us for your visit, and we hope to see you again in the future.