Piscina

Recensioni per Marriott Indianapolis East

3.5 out of 5
Marriott Indianapolis East
7202 E 21st St, Indianapolis, IN

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 499 su 1004 recensioni" "
Valutazione di 8 - Buono. 240 su 1004 recensioni" "
Valutazione di 6 - Soddisfacente. 118 su 1004 recensioni" "
Valutazione di 4 - Scarso. 67 su 1004 recensioni" "
Valutazione di 2 - Terribile. 80 su 1004 recensioni" "

8,6/10

Pulizia

8,4/10

Personale e servizio

7,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Thank you for sharing your perfect rating with us, David!It's wonderful to see how much you appreciated your time at Marriott Indianapolis East! We want everyone to feel right at home at Marriott Indianapolis East. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

2/10 Terribile

Jeanann

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e servizi
We had to wait on our room to be ready at a checkin until after 5pm. The room we were given due to the issue was not what we booked through Expedia . Hot tub was dirty with sand and did not work. The pool was cloudy. Breakfast buffet was very good and we had a clean room.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 27 apr 2024
Jeanann, it's regrettable to hear about your experience with check-in and about the discrepancies with your booking. We also note your comments regarding pool clarity and hot tub functionality. We're on hand to rectify these without delay. It's reassuring to hear your positives about the breakfast buffet and the cleanliness of your room. Your feedback is essential in our strive for service improvement. Thank you for sharing.

10/10 Eccellente

Beaudelaire

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 18 apr 2024
Beaudelaire, thank you for sharing your positive rating of Marriott Indianapolis East. It's wonderful to see guests like yourself having a brilliant stay, ensuring our hard work does not go unnoticed. We eagerly anticipate your next visit.

2/10 Terribile

Nanae

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
TV not working, all outlets were loose and charging cables kept falling off from the outlets
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Nanae, it is regrettable to hear about the issues you experienced during your stay. We understand your frustration with the potential problems involving room equipment and the inconvenience with power outlets. We take these matters seriously and continuously strive to improve the room's functionality and comfort. We appreciate this feedback and will be sure to address these concerns to enhance future guest experiences.

10/10 Eccellente

Tlaya

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Elizabeth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jeff who checked us in was exceptional, he set the tone for the stay. What an asset, you can’t buy that type of customer service. Thank you very much for hiring him.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 13 apr 2024
Elizabeth, we're thrilled to hear your check-in process at Marriott Indianapolis East was made splendid by Jeff. Each of our team members strives to create an exceptional experience for our guests. The outstanding service you received is indeed priceless and we truly value Jeff's contributions. Your commendation is highly appreciated. We're looking forward to seeing you again on your next visit.

4/10 Scarso

Brandon

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 12 apr 2024
Brandon, we noticed your rating on Expedia and sorry to hear your stay didn't meet your expectations. We assure you we seek continuous improvements and your feedback is central to this process. We'd appreciate a chance to better serve you in the future.

2/10 Terribile

Roberto

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The Property look very clean and modern when you walk in, but when you go to the second floor where we stayed, the hallways look outdated and the carpet look old. The room was smaller than what it looks on line, the window did not closed all the way, so we can hear all the traffic from the street and the parking lot, also you can hear the conversations from the people downstairs, the door to the room did not closed, you can see the light from the hallway and hear everything too. The food in the restaurant was made for people from the south of the United States, Chicken Wings, Fried, Grill, Crispy Chicken Wings, BBQ Pulled Pork, BBQ Pulled Chicken, Pork chops,( no, Steaks, Hamburgers, Salads, Grill Chicken, or anything healthy and nutritional) Very disappointed specially with what they advertise and how much they charge for something like this. really bad service in the restaurant.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 11 apr 2024
Roberto, we appreciate your detailed feedback. It's disheartening to learn that your experience didn't meet your expectations. We understand your concern about the hallway aesthetics and possible discrepancies with room sizes, as we strive to provide clear and accurate information. Moreover, we're sorry to hear of the issues concerning noise and food options. We welcome all kinds of culinary preferences and aim to offer a variety for our guests. Also, your input on the restaurant service is noted. We are continually working to improve our guest experience, and your remarks will aid in those efforts. Thank you for taking the time to share your thoughts.

10/10 Eccellente

Luis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 10 apr 2024
Luis, your stellar rating of Marriott Indianapolis East speaks volumes and we're immensely pleased that you enjoyed your stay. Our dedicated team looks forward to serving you again on your next visit.

8/10 Buono

Emma

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 9 apr 2024
Thanks for the 4/5 rating, Emma!We're happy you had such a lovely stay at Marriott Indianapolis East! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

8/10 Buono

Jessica

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Very friendly staff
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 6 apr 2024
Jessica, we're delighted to hear that you found our team members at Marriott Indianapolis East to be so amiable. Your kind words are appreciated, and we look forward to your next stay with us.

8/10 Buono

Danielle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient to get to the event we were there for. Plenty of options for food around the area.
Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 4 apr 2024
Thank you for staying at Marriott Indianapolis East!We hope to welcome you back soon!

10/10 Eccellente

Jennifer

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 24 apr 2024
Jennifer, it's wonderful to see your top rating for the Marriott Indianapolis East! Your satisfaction as our guest means a lot to us. We hope to welcome you back for another excellent stay.

8/10 Buono

Antoinette

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 31 mar 2024
Thank you for the 4-star rating, Antoinette!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Marriott Indianapolis East. Thank you again for sharing!

10/10 Eccellente

Krystal

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, comfortable and friendly staff
Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 24 mar 2024
Thank you for choosing to stay at Marriott Indianapolis East!

10/10 Eccellente

Jennifer

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly staff. Easy check in. Clean rooms
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
Jennifer, your kind words about your stay at Marriott Indianapolis East are greatly appreciated. We're thrilled to hear about your smooth check-in experience and satisfactory room cleanliness. Our team members aim to provide warm service to each guest, and they will be grateful for your recognition. We hope your future stays are just as pleasant.

6/10 Soddisfacente

AnnDrue

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 8 apr 2024
AnnDrue, thank you for taking the time to rate us. We're devoted to providing every guest with a satisfying experience and we understand there's room for improvement. We hope to have the opportunity to exceed your expectations in the future.

10/10 Eccellente

Craig

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 4 apr 2024
Craig, thank you for choosing Marriott Indianapolis East and leaving a high rating on Expedia. It's great to hear that your stay met your expectations. We look forward to the pleasure of welcoming you back in the future.

2/10 Terribile

Marissa

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 13 mar 2024
Marissa, thank you for taking the time to leave a rating for your recent stay. We see that your experience was not reflective of the high standard we usually aim to provide. Your feedback is essential for us, as it helps us identify areas for improvement. We hope to have another chance to host you and deliver a more positive experience.

6/10 Soddisfacente

Jaide

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Didn’t like that there was no complimentary breakfast.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 11 mar 2024
Jaide, it's regrettable that the lack of a complimentary breakfast didn't meet your expectations. Some of our booking options include breakfast, and it's always available for purchase in our on-site restaurant. We appreciate your feedback as it helps us improve our guest experience.

2/10 Terribile

Ashley

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
We were given keys to a room that already was occupied by another guest. Our TV is not working.. very disappointed.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 11 mar 2024
Ashley, we regret to hear about the mix-up that occurred during your check-in and the difficulties you experienced with the television. Please know that we strive to ensure every guest's needs are met correctly the first time around. Should any challenges arise during current or future stays, our team members are always prepared to assist promptly to provide you with a comfortable experience. We hope you'll allow us another opportunity to serve you better.

10/10 Eccellente

Ana

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast super good
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 1 mar 2024
Ana, thank you for sharing your feedback. We're thrilled to hear you enjoyed the breakfast at Marriott Indianapolis East. We take great pride in the meals we prepare and are delighted it added to your positive experience. It's always lovely hosting you and we look forward to your next visit.

10/10 Eccellente

jason

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 26 feb 2024
Thank you for the amazing rating, Jason!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Marriott Indianapolis East soon!Thanks again for leaving your feedback!

8/10 Buono

Tricia

Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 23 feb 2024
Tricia, it's rewarding to see that you've had a pleasant stay at Marriott Indianapolis East. We appreciate your rating and would be delighted to welcome you back should your travels bring you to our area again.

10/10 Eccellente

sylvia

Staff was friendly and awesome easy check in
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 12 feb 2024
Sylvia, it's wonderful to hear your feedback about the Marriott Indianapolis East. Great to know you found our team members to be friendly and your check in process to be smooth. We look forward to welcoming you back for another awesome experience.

10/10 Eccellente

Terry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 4 feb 2024
Thanks for the perfect rating, Terry! We can't wait to see you again soon for another amazing experience at Marriott Indianapolis East. Have a great day!

10/10 Eccellente

Femi

Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
Great place
Soggiorno di 4 notti a dicembre 2023
Risposta di Customer Service, il giorno 27 gen 2024
Femi, thank you for your review. We're delighted to see you enjoyed your stay at Marriott Indianapolis East. We aim to continuously provide a great place for our guests. Looking forward to welcoming you back in the future.

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff are always wonderful every time I stay here.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 17 gen 2024
Lisa, we appreciate your fantastic feedback for Marriott Indianapolis East. The welcoming nature of our team members is a point of pride for us and we're thrilled to hear that your experiences have consistently been positive. We look forward to hosting you again in the future.

10/10 Eccellente

Michael

Risposta di Customer Service, il giorno 13 gen 2024
Michael, we appreciate you taking the time to rate your stay at Marriott Indianapolis East. It's outstanding to hear that everything seemed to live up to your expectations. We strive to deliver a unique experience filled with warmth and friendliness. We hope to welcome you back soon for another excellent stay.

10/10 Eccellente

Barb

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very pleasant visit
We arrived for a birthday party. This place is huge!! It was very comfortable and the staff was very nice. We enjoyed watching the football game and basketball game at the same time with the 3 televisions at the bar. I would have enjoyed a little more foot choices at the bar.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 9 gen 2024
Barb, thank you for choosing the Marriott Indianapolis East for your birthday celebration. It's wonderful to hear you found the premises spacious and cozy, and our team members accommodating. Sounds like you had a fun time catching multiple games at the bar! We take note of your comment regarding the bar food options and are always open to enhancing the customer's dining experiences. Your high recommendation is appreciated, and we're looking forward to your next visit.

6/10 Soddisfacente

sylvia

Soggiorno di 4 notti a dicembre 2023
Risposta di Customer Service, il giorno 23 gen 2024
Sylvia, thank you for your rating. Your feedback is valuable in our commitment to continuously improve guest experience. Should you have any specific comments or suggestions, please feel free to share them. We hope to have the chance to demonstrate a more exceptional service during your next visit.

8/10 Buono

Byron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 31 dic 2023
Thank you for the 4-star rating, Byron!We are delighted to see that you had a wonderful time at Marriott Indianapolis East. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 Eccellente

Brandon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best Hotel Eastside Indianapolis
I stay here when ever I visit Indy Its close to downtown always very very clean and if you have any questions or concerns they are on it immediately! I love the customer service at this location!
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 29 dic 2023
Brandon, your continued patronage to Marriott Indianapolis East is much appreciated. We're delighted to hear that our prime location and cleanliness standards meet your expectations. Our team members strive to respond to all inquiries or concerns promptly and are thrilled that their efforts left a positive impact. Thank you for recognizing their excellent service. We look forward to welcoming you back during your next visit to Indy.

10/10 Eccellente

Pat

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 12 mar 2024
Pat, thank you for your top rating! The Marriott Indianapolis East is thrilled you had an exceptional experience with us. We eagerly anticipate your return and the chance to impress you further.

10/10 Eccellente

María

Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 17 dic 2023
Thanks for sharing this perfect rating, Maria!We're thrilled to hear you enjoyed your stay at Marriott Indianapolis East! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

8/10 Buono

Brandy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 16 dic 2023
Brandy, thank you for your rating of Marriott Indianapolis East. We're delighted to see that your stay with us was enjoyable. Your support means a lot to our team members and we hope to welcome you back in the near future.

4/10 Scarso

Sunny

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Front desk staff was very friendly and very helpful. Restaurant was far from that. Called to order food and was on hold for around 20 minutes and no one came back to the phone. Hung up and front desk took my order to help me out. Picked up food and it was wrong and I had to go back downstairs and get the rest of my order. Got a baked potato and was given no utensils to eat with and ordered a cheeseburger and got absolutely no condiments with it. Restaurant definitely needs some work. Food and service was terrible. For paying $50 for 2 small meals you’d think you get utensils and some condiments.
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 12 dic 2023
Sunny, we're sorry to hear about your frustrating experience with the restaurant. We acknowledge your concerns and appreciate you bringing them to our attention. Our team constantly strives to provide exceptional service, so we regret to hear that your dining experience was less than satisfactory. We'll ensure your feedback is considered to improve our dining services moving forward. Despite the challenges you faced, it's positive to hear our colleagues at the front desk were helpful and friendly. We hope to have a chance to provide you with a better hospitality experience in the future.

6/10 Soddisfacente

Travis Wayne

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e servizi
Restaurant and bar had horrible service, room was decent and clean, won’t be back to this property
Soggiorno di 4 notti a dicembre 2023
Risposta di Customer Service, il giorno 12 dic 2023
Travis, we appreciate your feedback. It's regrettable to hear about your experience in our restaurant and bar. Your comfort and satisfaction are our priority, and we're pleased to know you found the room to your liking. Your remarks will be utilized to make enhancements where necessary. We hope that you might consider giving us another chance in the future.

10/10 Eccellente

Loretta

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
staff was very nice ! & rooms was clean & pleasant
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 10 dic 2023
Loretta, we're thrilled to know that you had such a positive experience at Marriott Indianapolis East. It's absolutely gratifying to hear that our team members made your stay special and that you appreciated the cleanliness of our rooms. Your kind words serve as motivation for our continuous hard work to provide exceptional experiences. Thank you for leaving a review and we hope to welcome you back in the near future.

2/10 Terribile

Brian

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Expidia booked a room that was not there when i arrived for check in. Check in person could have cared less to help me.
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 7 dic 2023
Brian, it's regrettable to hear about the challenges you encountered during the check-in process. We expect our team members to always provide assistance and it appears from your feedback this standard wasn't met. We'll certainly look into this matter and ensure we uphold the high service levels we aim for. Thank you for bringing this to our attention.

10/10 Eccellente

colleen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Traffic noise
Soggiorno di 4 notti a novembre 2023
Risposta di Customer Service, il giorno 6 dic 2023
Colleen, it's heartening to know you rated the Marriott Indianapolis East highly despite noting the noise from traffic. Rest assured, during your next stay we can suggest rooms in a more tranquil part of the property. We appreciate your feedback and are looking forward to hosting you again soon.

4/10 Scarso

Marcel

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
We stayed for the B1G Championship game. Arrived near 1AM immediately after the game to discover they had our reservation but no room available for us. This was despite my coming into the hotel in person 12 hours earlier to pre-check in and confirming my credit card, ID and getting a parking pass for their lot with the desk clerk. She informed me that our room wasn't ready at 1PM (as expected) so we had no key cards or room number given to us (also as expected). The night clerk took 20 min including determining that all the hotels immediately around them had no rooms either. Eventually, to his credit, he gave us a room that had been assigned to someone else who hadn't shown up yet which probably caused problems for him with someone else later. We did not get the king bed room we booked as a result but at least we had somewhere to sleep. Further irritating, the cleaning staff left the alarm turned on which went off somewhat early and they stocked the coffee maker with only decaffeinated coffee.
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 6 dic 2023
Marcel, we sincerely apologize for any frustration experienced concerning your room assignment and the finer details of your stay. It's evident you faced some inconvenience upon late-night arrival and had some issues related to housekeeping. Your feedback is paramount in our constant pursuit of improving our services, and you can rest assured we are taking the necessary actions. We remain, as always, committed to our guests' satisfaction. We appreciate your understanding and hope to have another opportunity to deliver the high standard of hospitality you should expect from us.

6/10 Soddisfacente

Marty

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Customer Service, il giorno 6 dic 2023
Marty, even though there wasn't any specific feedback left, your rating suggests there's room for improvement. Rest assured, we always strive for excellence and your input helps us to work on areas that could further enhance our guest experiences. We would love for the opportunity to turn things around on your next stay.

10/10 Eccellente

Elise

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Other then having to pay for parking $9 and breakfast was $23 for one person is was a good hotel.
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 26 nov 2023
Elise, thank you for your feedback. At Marriott Indianapolis East, we aim to provide a positive experience and we're delighted to hear that you found us to be a good hotel. We appreciate your remarks about the parking and breakfast costs. Our rates reflect the value, security, and convenience we wish to offer to our cherished guests. We look forward to the opportunity to serve you again in the future.

10/10 Eccellente

Wayne

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful hotel!
Soggiorno di 2 notti a novembre 2023
Risposta di Customer Service, il giorno 23 nov 2023
Wayne, thank you for your glowing words about Marriott Indianapolis East. It's rewarding to know that your experience with us was a standout one. Your positive feedback is immensely valued, and we look forward to hosting you again soon.

6/10 Soddisfacente

Rhonda

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi
Well, Imessed up. I showed up a day early for my reservation but the check-in staff was excellent and moved my reservation! The room was comfortable but, it seemed to have paper thin walls as i could hear guests talking either in the next room or in the hallway.
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 21 nov 2023
Rhonda, we appreciate you taking the time to share your experience. It's wonderful to hear our team members were able to accommodate your change in reservation and that you found our room comfortable. We are, however, sorry to hear about your experience with noise from neighboring rooms. Our team values your feedback and will work to ensure a more peaceful stay for our future guests. Thank you again, and we hope to have another opportunity to serve you better.

2/10 Terribile

Jin

Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 11 dic 2023
We appreciate you taking the time to share your feedback, Jin.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Eccellente

Shereen

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 20 nov 2023
Thanks for the outstanding rating, Shereen!We're delighted your time at Marriott Indianapolis East was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Eccellente

Jose

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Dated hotel, but great staff
Nice room, very dated. This is like the clearance version of The Marriotts in Indianapolis. The hotel staff was great and friendly.
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 20 nov 2023
Jose, we truly value your feedback and we're thrilled that you found your room satisfying. Marriott Indianapolis East is filled with heritage charm, and it’s fantastic to know that our team members went out of their way to make your stay even better. We can't wait to welcome you back for another memorable experience.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a novembre 2023
Risposta di Customer Service, il giorno 14 nov 2023
Thank you for the lovely rating!It's great your time at Marriott Indianapolis East was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!