Hotel vicino a Iolani Palace - Honolulu

“Property was well maintained and very clean. Staff were attentive. Located downtown, not so nice area. But I guess that is beyond the property’s control.”

“Yes”

“Yes”

“This was a nice, clean hotel for my family to stay in overnight while waiting for a connecting flight back to the mainland. It served its purpose. The primary let down was simply the treatment from the staff upon arrival. In particular it was the member of staff who checked us in who was very rude and unhelpful. The exchange felt as if he was the customer and I was there to help him through the procedure while paying the hotel for the privilege. My family and I will not stay at or recommend...

“The escalator is still under repair/replacement. How long is it going to take?”

“It is an older hotel being modernized but sometimes new paint to shows rotten wood and stains”

“Hotel was clean. Pool was nice. Little sitting cabana area was nice. Loved the art work and atmosphere. Staff were so friendly. Daily room cleans. I’d stay here again in a heart beat. ”

“Room looked to be clean when we first showed up then soon after getting our first meal for the day and coming back to the hotel. We find roaches everywhere on the floor, the wall, and even the fridge. We were even worried if any got into our suitcase because there was a time when we found a roach on our luggage. Don’t get me wrong we had fun but not because of the hotel. Hawaii is amazing just that this hotel definitely was the downside to the trip.”

“Good”

“Great location! Property was furnished adequately, but electrical outlets were in odd places. There's a countertop in the kitchen area with coffee maker, but no outlet. Only outlet is near the sink so cord had to go over the sink. Needs more hangars & floor mat for bathroom. Some noise from the street in the early morning could be heard from 12th floor. Great communication with host. Would stay again.”

“Room dirty, broken bathroom fixtures. Will not stay here again. ”

“I stayed at Ala Moana Hotel by LSI Resorts and my main issue was the pricing transparency when booking through Expedia. The listing advertised the room at about $79 per night, which sounded like a great deal for Honolulu. However, after completing the reservation, the total ended up being $779 for four nights, even though the room itself should have been around $316 at the advertised rate. The listing also mentioned a $100 per night deposit, which made it seem like the higher total included a...

“I felt very neglected. Stay was 8 nights with no services. Not even towel changes or amenities like conditioner, toilet paper &, lotions. No garbage bags. Rusty ice bucket. Wish I knew it was an air B&B before i arrived. Would have not booked it! Basically ruined our volleyball tournament/ family vacation 😢 ”

“Beautiful resort ”

“The room was very comfortable, quiet and clean. ”

“We were pleasantly surprised as we have stayed at Four Seasons, Astoria and Ritz Hotels. Great ocean front property with excellent 5 star service! Pool is oversized and has great accommodations for sun worshippers and guests who need more shade. Location is outstanding as you can walk to the luxury shops and many amazing restaurants if you want to try something different. We had several spa treatments that were also excellent along with the many drinks and light lunches by the pool. The...

“This place is beautiful, clean with an amazing panoramic view!! It felt like a second home. The kitchen was fully stocked with dishes, appliances etc A beautiful rainbow appeared right in front of the balcony. Loved it!! I would stay here again. ”

“Clean room, friendly welcoming staff”

“Very good! Keep up!”

“The apartment was great. It was plenty of room for 5 adults and 1 teen. The full kitchen was great and has everything we needed to cook meals. It was very neat and clean and even had all the small stuff I forgot like shampoo and body wash. Danielle was great and responded to my texts swiftly. The balcony was going to be closed, but plans changed and she was able to get the outside furniture put back out side right away after we checked in. We were right across the street from an abc store and...