Hotel vicino a Iolani Palace - Honolulu

“Property was well maintained and very clean. Staff were attentive. Located downtown, not so nice area. But I guess that is beyond the property’s control.”

“Yes”

“Front desk staff were very helpful.”

“The condo itself was wonderful. Comfortable bed and in a great location. However the balcony is not small. It is tiny! And because they are working on it, we had no access to it. We couldn’t even open the door to it. There were instructions to operate the TV and get live programs. That didn’t work. The only way to watch virtually anything was to sign in to your own apps. We also tried to mirror our phones with the TV. That didn’t work either. ”

“Check in was terrible- after travelling for 10 hours, I would like to be greeted right away. There not busy at all but all three attendants acted like we did not exist. They were short on their responses and acted as if we are a bother than guests. Vending machines did not work on the first night we arrived late at night - I just want water to drink. The free two bottles can be redeemed only during the store was open. I booked an ocean view but what I got was peek a boo view of the ocean. The...

“Room was clean, staff very friendly ”

“Hotel was clean. Pool was nice. Little sitting cabana area was nice. Loved the art work and atmosphere. Staff were so friendly. Daily room cleans. I’d stay here again in a heart beat. ”

“Staff was very helpful and this place provided a lot like a very clean and nice pool, very clean gym and laundry machines. Everything is within minutes in the downtown area.”

“Best location, not located in Waikiki but walking distance. Good size room. Parking $40 a day. Would book again.”

“good”

“Room dirty, broken bathroom fixtures. Will not stay here again. ”

“I stayed at Ala Moana Hotel by LSI Resorts and my main issue was the pricing transparency when booking through Expedia. The listing advertised the room at about $79 per night, which sounded like a great deal for Honolulu. However, after completing the reservation, the total ended up being $779 for four nights, even though the room itself should have been around $316 at the advertised rate. The listing also mentioned a $100 per night deposit, which made it seem like the higher total included a...

“I felt very neglected. Stay was 8 nights with no services. Not even towel changes or amenities like conditioner, toilet paper &, lotions. No garbage bags. Rusty ice bucket. Wish I knew it was an air B&B before i arrived. Would have not booked it! Basically ruined our volleyball tournament/ family vacation 😢 ”

“My POC Danielle was excellent for communicating the check in and the few questions that I had.”

“Incredible!”

“Staff was excellent, treated us amazing. Had a great honeymoon experience. Upgraded our room for a fair discounted price. Excellent location and beach is like a 3 min walk. Decent view with balcony. 5 stars all around ”

“Beautiful resort ”

“This place is beautiful, clean with an amazing panoramic view!! It felt like a second home. The kitchen was fully stocked with dishes, appliances etc A beautiful rainbow appeared right in front of the balcony. Loved it!! I would stay here again. ”

“Clean room, friendly welcoming staff”