Hotel vicino a Iolani Palace - Honolulu

“Property was well maintained and very clean. Staff were attentive. Located downtown, not so nice area. But I guess that is beyond the property’s control.”

“Yes”

“Clean”

“Very nice place to stay! Everyone is friendly! The food at Sera was excellent and so was the service- we had a great waitress. We had a washer and dryer in our room which was very convenient. The pool area was nice and the bartender was super friendly and helpful. Great place to stay- close waln to the Ala Moana shopping mall with an ABC store and food court. ”

“The condo itself was wonderful. Comfortable bed and in a great location. However the balcony is not small. It is tiny! And because they are working on it, we had no access to it. We couldn’t even open the door to it. There were instructions to operate the TV and get live programs. That didn’t work. The only way to watch virtually anything was to sign in to your own apps. We also tried to mirror our phones with the TV. That didn’t work either. ”

“Central to all activities and wonderful experience ”

“バーのご飯美味しかった”

“Room looked to be clean when we first showed up then soon after getting our first meal for the day and coming back to the hotel. We find roaches everywhere on the floor, the wall, and even the fridge. We were even worried if any got into our suitcase because there was a time when we found a roach on our luggage. Don’t get me wrong we had fun but not because of the hotel. Hawaii is amazing just that this hotel definitely was the downside to the trip.”

“Hotel was clean. Pool was nice. Little sitting cabana area was nice. Loved the art work and atmosphere. Staff were so friendly. Daily room cleans. I’d stay here again in a heart beat. ”

“We arrived at 7pm. Come to find out refrigerator wasn’t working. Made the called at 8pm never responded to us till. 1am. I told the lady at the fed was late guest was in the room were my parent 78 and 71 . And she told me she didn’t want to re do everything since she already tried to move us to different room at 1am”

“good”

“Room dirty, broken bathroom fixtures. Will not stay here again. ”

“I stayed at Ala Moana Hotel by LSI Resorts and my main issue was the pricing transparency when booking through Expedia. The listing advertised the room at about $79 per night, which sounded like a great deal for Honolulu. However, after completing the reservation, the total ended up being $779 for four nights, even though the room itself should have been around $316 at the advertised rate. The listing also mentioned a $100 per night deposit, which made it seem like the higher total included a...

“I felt very neglected. Stay was 8 nights with no services. Not even towel changes or amenities like conditioner, toilet paper &, lotions. No garbage bags. Rusty ice bucket. Wish I knew it was an air B&B before i arrived. Would have not booked it! Basically ruined our volleyball tournament/ family vacation 😢 ”

“My POC Danielle was excellent for communicating the check in and the few questions that I had.”

“Great staff and room was super clean! ”

“Very good! Keep up!”

“Beautiful resort ”

“The room was very comfortable, quiet and clean. ”

“This place is beautiful, clean with an amazing panoramic view!! It felt like a second home. The kitchen was fully stocked with dishes, appliances etc A beautiful rainbow appeared right in front of the balcony. Loved it!! I would stay here again. ”