Hotel per fare shopping a Isla Grande

“Me and my family’s review is based on our experience we had at the Hilton during our five nights stay here. We were in contact with the hotel prior to arrival and spoke to multiple employees and explain to them. We are travelling with kids under the age of six and need connecting rooms to our surprise at the time of check-in, they told us they did not have any connecting rooms and will have to give us separate rooms on different sides of the hotel. This was extremely frustrating after a 12 hour...

“Triumph over adversity! Had an issue initially with the room being double booked. The Host went the extra mile and resolved the situation. If not for that hiccup they would have gotten 5 stars. Everything else went smoothly .”