Strutture Shangri-La Hotels and Resorts a Isole Visayan

"Camera meravigliosa e personale super gentile"

"Stanza grande e pulitissima, personale sempre sorridente e cortese."

"Camera così così, tutto il resto ottimo"

"The hotel is in a nice spot, a 5 minute walk from Station 1 and/or Diniwid and a 20 minute walk from Station 2/D'mall. The room was huge and always very clean, and the soundproofing was actually quite nice, I was able to rest pretty well every day. The hotel has got a pool, which is however, not particularly good. The water is 90cm high and, especially at night when there are light beams inside the pool, you can see that it is not particularly clean, with hair and other stuff floating in it (moreover, I could not find a toilet at the swimming pool - maybe there is one, but i didn't see it, whi knows - and, since the pool is always attended by plenty of kids, the idea that they relieve themselves in the water struck my mind more than once). The hotel offers no services like in room dining or shuttle service to the jetty port. Staff was usually professional but not particularly friendly, they seem way more interested in trying to charge you extra fees (like cleaning fees or lost card fees) than in actually helping you. When I left they made a 5 minute check of the room in order to understand whether to charge me extra money or not, complaining about a "missing towel card" (I had used that and the towel was in my room)...ironically when checking they apparently didn't notice I had left some clothes, I wonder why... Breakfast is kinda boring and the fact the it closes at 9 AM is definitely annoying."