Hotel vicino a Jacksonville Arboretum and Gardens - Jacksonville

“This felt like a joke. I actually went back to the photos listed hoping I was remembering a different hotel because the beautiful, fresh looking hotel was NO WHERE to be seen. The renovations must have been done years ago. The pool area was overrun with red ants and had multiple pieces of broken chairs. For a positive, the staff were great! Friendly and welcoming. The breakfast workers were especially on top of things and the food was good. But our room was run down and sticky. All of the...

“Clean room”

“The front desk staff were helpful and friendly. However, the cleanliness of the room was horrible. The sheets were clean, the bathroom was clean, I have no complaints about that. The CARPET in the room is filthy! We walked barefoot for a few minutes and our feet were black. Also, I let my baby crawl around for about 10 min, because he was tired of sitting in a car seat all day, and his knees and socks were also black from the dirty carpet. I’m not over exaggerating. I even took photos to show...

“they told me and my husband that we were smoking in the room , however we always...always smoked outside in the evening as we were not in in during the day; they throw us out...after three days, and no refunds..they did not let us speak...they said they were going to call the policeeee!!!! The guy who spoke with me called me a drugatic and a bit u woman!!! I was speechless and I was not able to speak, they did not let us speak, they were saying to call the police. So at 9 pm we left the hotel...

“We really enjoyed our stay and had a very positive experience overall. We cannot comment on the breakfast since we were not available during those hours. The area is quiet and peaceful, with very little noise, which we truly appreciated. There are also gas stations and grocery stores nearby, and the parking area is spacious and convenient. The only issue we encountered was with the cleanliness of the room. When we arrived, we found some nail clippings near the air conditioning unit/window...

“The staff was very friendly and helpful. The property was always clean and accessible.”

“Had a issue with our 1st room the door wouldn't lock but they quickly moved us to another room. The water pressure in the shower seemed kinda weak and my wife was awakened by by ants crawling in the bed they were on the floor as well”

“I arrived late, around 2:00 AM, and unfortunately the check-in experience was underwhelming. The receptionist was very quiet and provided little to no information about the hotel, amenities, parking, or general stay details. The parking situation was also unclear, as guests are required to park behind the marketplace area with minimal guidance. The exterior approach and main entrance were relatively clean and well-maintained; however, the elevator was noticeably dirty and worn, and the foyer...

“I booked through Expedia about 2 weeks in advance ( May 25, 2026 ) our reservation were for June 9, 2026 - June 13, 2026. WHY would someone Not reach out and INFORM us of CONSTRUCTION happening at this particular site !!! Horrific. The staff members were nice and accommodating BUT THE NOISE NOISE NOISE. Machine noise starts early, elevator are BUSY. 2 elevators ( 1 marked for construction use ) and that particular elevator seem to be the ONLY one we could ever catch. Our last day there I was...

“The property was well maintained & rooms were clean, front desk staff was helpful when I requested clean towels & they were brought to our room in a timely manner. The hotel is close to everything 👍”

“Simple healthy breakfast options. Very clean room and helpful staff”

“Just wanted to say that the staff there is always positive and professional. But we really appreciated Tashana the day we arrived.”

“Buona struttura. essenziale”

“Gym is missing 15 lb weights”

“I stayed one night. The front desk staff were gracious and friendly. My room was clean, bed was very comfortable, it was fairly quiet. I appreciated the DryBar hair products & good hair dryer. Great value for the price of the room!”

“Soggiorno, seppur breve, assolutamente positivo. Stanza pulita, personale garbato e gentile. Uniche criticità, non era chiaro nella prenotazione, la colazione non compresa e il parcheggio a pagamento ”

“It was decent ”

“Nice clean easy stay. Staff interaction was all positive as well. Decent breakfast too.”

“Excellent”