4/10 Scarso
Brittany
Viaggio con famiglia e bambini piccoli
10 lug 2025
Non mi è piaciuto: Personale e servizio
Upon arrival the manager was very welcoming. The room was clean and it just felt great until then night time I got bit my bed bugs! I reported to the front desk heavy set lady and she was so clueless on what to do. I was very patient with her so she can figure out how to deal with it she told me she would call me back hours went by I had to call her back and she lied and said she tried calling but don't know what happened remind you this I'm calm I said ok I asked to speak with a manger reming you this was over the weekend fast forward I make a call to the manager and he reported to me they could not extend my stay very confused my husband goes to have a conversation turns to find out the same woman that was clueless on what to do lied and said I was yelling at her and hung up on her and was combative I became so upset that this person would lie I wanted to confront her but I just let it go because we had 1 more night with the hotel. No way I was rebooking again after that incident.BEWARE!
Brittany
Soggiorno di 2 notti a luglio 2025